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Street Address | EMAIL AVAILABLE | (315) 657-5599
Highly motivated self-starter, recognized for delivering superior results and exceeding expectations.
Exceptionally organized and disciplined with extensive experience leading operations, projects, and staff.
Proven track record in driving greater efficiencies, engagement, and revenues.
Professional Training
Master of Science in Sustainability & Professional Sciences: Graduated December 2018 from Unity College
Bachelor of Science in Biology/Health & Wellness Management: Graduated May 2009 from State University of New
York at Oswego - Achieved Dean s List Status: Spring 2007 through Spring 2009
Social Media Strategist Certification: Focus on Facebook, LinkedIn, Twitter, Business Blogging, Email/Mobile
Marketing, Pay Per Click, Pinterest, SEO
TEFL/TESOL (Teaching English as a Foreign Language) Certification
NBAA Safety Manager Certification: Focus on Leadership, Policy, Risk Management, Assurance, Promotion, and
Emergency Response
OSHA Outreach Training for General Industry: Focus on Workplace Safety, Occupational Health, and Emergency
Response
Professional Experience
Safety Compliance Manager: Dole Fresh Vegetables, Bessemer City, N.C. 2023 to Present
Assists, plans, and implements safety policies and procedures in compliance with all applicable federal, state, and local
legislation and codes governing environmental health and safety (OSHA, EPA, and DOT).
Develop and execute health and safety plans in the workplace according to legal guidelines.
Perform self-assessments to identify and mitigate risk. Conduct reviews and audits of all areas of the operation and facility.
Develop and direct the general safety programs to ensure a safe environment, comply with corporate safety and program
standards.
Design and conduct regular training for all levels of management and employees and ensure that the following are practiced:
Personal Protective Equipment, Machine Safety & Equipment usage, Lockout/Tagout, Hazardous Communication, Evacuation
Drills, Fall Prevention, etc. Ensure all record keeping is timely and conforms to corporate mandates.
Safety Analyst: Mountain Air Cargo, Denver, N.C. 2023 to 2023
Identify, investigate, audit and track all corporate, operational and human processes through SMS policies and procedures
Manage safety promotion and publication of periodic safety newsletters
Track, trend and manage pertinent safety data and documentation, and monitor safety related objectives and data analysis
Chief Administrative Officer: Accuserve, Inc., Huntersville, N.C. 2015 to 2023
Oversee the day-to-day operations of the entire company to ensure processes and strategies are as efficient as possible
Assign and monitor administrative responsibilities and tasks among lab and office staff
Observe and report on customer inquiries, complaints, calibration scheduling and billing, and safety compliance
Implements, maintains, enforces, and improves, the Company s policies and procedures for Quality Management Accreditations
(i.e. ISO 17025)
Report on the performance of vendors to ensure contractual obligations and performance metrics are being met
Service Routing Manager: Electrolux Major Appliances, Charlotte, N.C. 2013 to 2014
Maintain and improve productivity levels of the overall service organization
Record and maintain files and records of services performed, customer requests, charges, expenses and inventory
Able to exceed daily productivity levels and increase department savings with a proven individual record of over $1 million in
2014 YTD
Assisted with establishing Electrolux Branded Service
Advertising & Marketing/New Home Sales Manager: Riedman Development, Rochester, N.Y. 2009 to 2012
Developed and maintained websites and social media accounts for various properties throughout New York State
Responsible for capturing and editing photography and video featured within marketing campaigns
Obtained a thorough knowledge of lease terms, screening processes and policies, all community policies, current market
conditions, rental rates and all amenities for each property
Became versed in telephone and sales techniques for renters and new homeowners
Kept in close contact with outside vendors and businesses to provide informational material to the community
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