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Click here or scroll down to respond to this candidateCandidate's Name 24401 Sounder Ln. Apt AWaynesville, MO Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional Summary: Experienced medical office professional with over 20 years in patient care coordination and office management. Skilled in medical billing, scheduling, and ensuring regulatory compliance. Known for exceptional organizational abilities and delivering high-quality patient service.Optum Specialty Pharmacy, Eden Prairie, MNPatient Care Coordinator-RemoteApril 2022 - April 2023Handle incoming calls from patients, doctor's offices, and other pharmacies. Identify caller's needs accurately and timely.Assist in obtaining prescriptions, pre-authorizations, and co-pay cards by contacting the appropriate institutions.Maintain timely, accurate documentation for all phone call interactions.Set up new patient accounts in the system by obtaining all required information. Set up the medication shipping once we receive a paid claim with prior authorization and payment.Advanced Training & Rehab, Wentzville, MO- Clinic CoordinatorNovember 2016 - March 2022Launched a new clinic and served as the day-to-day manager of all patient administrative functions for practice 250 clients per week while coordinating benefits, authorizations, and financials to clinic directorship.Troubleshoot scheduling of follow-up appointments, insurance claims, new patient communication before appointments, and patient social media feedback.Facilitate patient intake and discharge and process all payment collection and billing while maintaining HIPAA compliance standards.St. Luke's Cancer Center, Chesterfield, MO-Medical AdministratorJune 2015 - November 2016Utilized electronic processing systems for patient processing and documentation, as well as executed systematically generated daily task lists.Verified and updated patient information, collected co-pays, obtained referrals, and administered medical records.Operate multiple phone lines, faxes, copying, and scanning.Excel Sports and Physical Therapy, O'Fallon, MO-Clinic CoordinatorJune 2003 - June 2015Organized and coordinated all office operations, including client administration and registration, supply requisition, and equipment logistics.Managed new hire orientation and training program; successfully onboarded and skill-trained intern and full-time staff.Program manager for all office records and served as chief of records and reporting for all company financial data.Owned client appointment program, new patient intake, 3rd party insurance coordination, data entry, chart setup, and payment collection.SKILLSAMBERBilling (Scrubbing Claims)IRISMicrosoft ExcelMicrosoft WordPTOSRehab ToolkitSchedulingTherabillTherapy SourceWebPT |
