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Phone # - PHONE NUMBER AVAILABLEEXPERIENCE: Allied Universal Security Svcs May 2020 - PresentAssigned to XPO LogisticsSecurity Officer: Monitored the security cameras, which included the interiorand exterior areas of the facility. Reported and recorded all alarms, incidents, and discrepancies to the security supervisor. Performed base patrols inside/outside of the building. Ensured valid documentation, access authorization, and accountability of all visitors and employees. Updated all logs in reference to base patrol, security cameras, and metal detector. Typed up all pre-alert messages for equipment being shipped out to other facilities. Excellent computer skills.Wackenhut Corporation Mar 2006 June 2009Assigned to First DataLead Security Officer: Monitored the security computer and intrusion detectionsystems. Visuallized the interior and exterior portions of the facilitymonitored by Closed Circuit Television and accessed alarms when possible.Initiated and directed initial response or compensatory measures to all alarmannunciations or malfunctions of intrusion detection devices based onvisual observations, reports, or data received through the security computerconsole. Monitored the console operation to ensure that all equipmentand systems are functional. Reported and recorded all alarms, incidents,discrepancies, and deficiencies in the equipment or intrusion detectionsystems to the manager. Ensured valid documentation, accessauthorization, and accountability of all visitors, and escortedpersonnel as required. Responsible for testing duress alarms and detexdoors. Called 911 for emergency situations that occurred in the facility.Filled out Incident Reports and Condition Reports as required. Responsiblefor making announcements for bad weather (tornado and thunderstormwarnings/watches).West Telemarketing Aug 2004 Mar 2006Customer Service: Provided assistance to customers ordering the American Express gift card. Also, took credit applications for the American Express credit card.Mutual of Omaha Feb 2004 Aug 2004Corporate Support Clerk: Participated in corporate support service activities toinclude incoming and outgoing mail, records management, files, messengerservices, and data entry to contribute to efficient business operations.First National Bank Apr 2002 Feb 2004Data Entry Operator: Worked as a temporary in the proof department andentered check data into the computer.Alegent Health System Apr 2001 Apr 2002Worked 8 months FT and 4 months PTBergan Mercy Medical Records Department/Medical Records Clerk: Qualityassurance and organization of inpatient medical records. Filled out appropriatepaperwork for doctors signatures, answered telephone and provided doctorsoffices with appropriate information. Delivered medical records to ER &nursing stations, pulled and filed medical records.ProStaff Temporary Agency Dec 2000 Apr 2001Assigned to Conagra: Data Entry Operator: Set up accounts payableinformation for vendors in the computer. Called customers for requiredinformation. Answered phones and directed calls. Performed general filingduties.VA Medical Center Feb 2000 Dec 2000Unit Secretary: Entered doctors orders/labs, meds, and x-rays into thecomputer. Filed paperwork in medical records, greeted visitors, answeredphones and directed calls. Faxed documents, typed letters, and learned medicalterminology.Crown Pointe Retirement Center Dec 1996 Feb 2000Receptionist: Greeted visitors, answered multi-line phone and directed calls.Typed letters and faxed/copied documents, received rental payments fromresidents. Responsible for calling 911 for residents with emergency situations.Idelman Telemarketing Dec 1994 Dec 1996Night Auditor: Responsible for typing daily audit reports, audited sales andhours of telemarketers, and filled out appropriate paperwork.United States Air Force Aug 1981 Dec 1994Administrative Specialist: Worked in the commanders office performingsecretarial duties. Answered the phone and directed calls, typed letters andmemos. Completed all in/out processing of personnel and general filing duties.Five years customer service experience in the military. |
