| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
ContactAddress: Street Address )Phone: PHONE NUMBER AVAILABLEEmail Address: EMAIL AVAILABLECAREER OBJECTIVETo work in a challenging and creative environment with opportunities for career advancement, and where my knowledge, potentials and skills would be utilized in fulfilling the Organizational Vision and Mission.PROFESSIONAL SUMMARYWith experience gained from various professional training and practices, I have acquired knowledge and expertise in areas I have worked and practiced in my career journey ie, as stated herein this resume. Im therefore positioned fit for any professional role and responsibility relating to my professional background. With my training and practice, I equally have every potential to step up to any challenge that I may have interest in and determine to take up. QUALIFICATION Bachelors in Human Resource Management Diploma in Business Administration City and Guilds Diploma in Telecommunication Network Senior Secondary School Certificate ExaminationD. SCHOOLS ATTENDED 2015 2017 University College of Management Studies (UCOMS) Kumasi 2014 2015 Ghana Baptist University College Kumasi 2007 - 2008 Mastech Advanced Institute of Technology Accra 2002 2005 Aburi Presbyterian Secondary Technical School/ Kibi Secondary Technical SchoolCAREER HISTORY2010 2011 Factory Hand at ADM COCOA (Now OLAMS).2011 - 2012 Security Guard at Topp Core Security Limited, Ghana.2012 2015 Teller at erstwhile Unibank (Branches: Suame Mattias, Roman Hill Main and Harper Road).2015 2018 Teller at Cash Management Unit at erstwhile Unibank.2018 2023 Officer; Cash Management Unit, Consolidated Bank, Ghana2023 - Customer Service Officer, Reliable Fence, Boston2023 - Security/Customer Service Officer, Mcgarr Security Service at (Jewelers Building, Washington Street, Boston and Transnational Group, Federal Street, Boston)2023 - 2024 Sleep Expert, Mattress Firm.AT ADM (OLAMS) Operating factory Processing Machine (at OLAMS) Packaging finished Product (at OLAMS)AT TOPP SECURITY SERVICES Secure, Protect and Prevent crime within my assigned facility, Personnel or work area. To stay on patrol, monitor surveillance equipment, perform building inspections, guarding entry points, and verifying visitors.AT UNIBANK Paying Cheques and Receiving Deposits (at erstwhile Unibank) Managing cash tilled to me (at erstwhile Unibank) Sell banks products to customers and potential customers at erstwhile Unibank) AT CONSOLIDATED BANK, GHANA (CBG) Pick and forward vault balances bank wide to supervisor and manager every close of business to inform decision on cash withdrawal and deposit in respect to Bank of Ghana and Branches. Ensure cash evacuation to and from branches and Bank of Ghana are captured and authorized in Banks core banking software and ISA daily in accordance with the banks policy. Record cash movement to and from vault in treasury register on real time basis. Prepare daily Treasury In and Out on excel sheets to aid manual vault balancing. Input transactions in R17 and vacate the system latest 6pm. Properly file all vouchers and other relevant documents in the unit daily including photocopies of ID cards of technicians who visit the center for maintenance and repair works. Prepare and submit schedules on counterfeits detected at the cash processing center to the central Bank of Ghana regularly with a cover letter signed by the Vault Manager. Achievements at Consolidated Bank, Ghana Successfully doubling as a CMU teller and supervisor at the Kumasi unit for a period of one year. Excellently managing the Cash Management Unit for a period of six months in absence of my boss, the manager when she was on maternity leave. AT RELIABLE FENCE, BOSTON As a customer service personnel, interface between customers and the company. To book and schedule appointment for customers and installers. Receive customer enquiries via phone, and email and respond accordingly. AT McGarr SECURITY CORP.Deployment to Jewelers Building To guard assigned facilities To prevent intrusions To protect property within assigned facilities and spaces. Deployment to Transnational Group Manage lobby area. Assist Visitors in the building. Handle Mail and Deliveries. Liaise between tenants and building management. Double as Security personnel doing my shift. Monitor CCTV cameras to ensure safety in and around the building. Achievement At McGarr Security Corp. Successfully attained security certification from Security Guard Management (SGM) in the areas of the following,Access Control 1 (80%)Access Control 2 (80%)Patrolling 1 (90%)Patrolling 2 (80%)Sexual Harassment (90%)Public Relations (90%)Security Officer Safety (80%)Introduction to Security (90%)AT MATTRESS FIRM AS SLEEP EXPERT The Sleep Expert will elevate and enhance the customers in-store experience by being a trusted sleep authority and offering best-in-class products. Sleep Experts will execute the Mattress Firm selling programs and support a seamless omni-channel experience to create a compelling and engaging environment that puts the customer at the center. Create an environment where the customer is always at the center by cultivating strong relationships. Provide technical and product knowledge information to customers, serve as subject matter expert. Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives. Execute current visual merchandising and POP standards. Adhere to company merchandising and marketing programs to standard. Maintain customer relationships during and post purchase (e.g., resolving issues, deliver reminders, resolving concerns etc.)ACHEIVEMENTS AT MATTRESS FIRM Successfully closing a single sale worth $20,000 within the first eight months of employment at Mattress Firm. Making the list of the top fifty Mattress Firm writers nationwide during Tax free weekend, 2024. Making the list of the top five sales associates with the lowest Customer return rate. PROFILE Good computer knowledge in Ms Office/Word/Excel and conversant with the use of the internet. Good culture of service, excellent coordination, communication and team playing skills. High level of emotional intelligence and very adaptive to changing needs and environments. Very efficient and effective at work and on duty. Excellent Leadership and coach skills. Planning and coordinating skills.LANGUAGES English Local Dialects: Akuapem Twi, Asante Twi & GaSKILLS Customer Service Customer Experience Administrative management Sale Vault management Specie movement handling Bullion Accompaniment Tellering Cash Processing Security Guarding Sales and ConversionHOBBIES Reading Writing Listening to good music TravelingREFERENCE Lili DashStore Manager,Brookline Store, Mattress Firm.EMAIL AVAILABLE Kathy Trull, Head of Customer ServiceReliable Fence. PHONE NUMBER AVAILABLE Chris Lykins, Mcgarr Security ServicePHONE NUMBER AVAILABLE Ron Danforth, Property Manager,Transnational Group. PHONE NUMBER AVAILABLE Mary Mills Head, Cash Management Unit,Consolidated Bank Ghana (HeadOffice) Accra, GhanaPHONE NUMBER AVAILABLEsss |
