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Click here or scroll down to respond to this candidateCandidate's Name
Email: EMAIL AVAILABLECell Phone: PHONE NUMBER AVAILABLESUMMARYService-driven manager with 15 plus years of professional experience upholding excellent customer service standards. Organized and diligent with excellent written, oral and interpersonal communication skills. Successful in building and motivating teams.SKILLSProvided excellent customer service skillsSuccessfully worked under pressure while keeping a positive attitudeManaged company inventory accuratelyProvided training of officers from diverse multicultural backgroundsSuccessfully supervised security staff of sixProvided campus training and toursPoliced dorms and addressed noise complaintsCommunicated with property as emergency contact liaisonSuccessfully to planned strategicallyUsed Microsoft Word and Outlook proficientlyEXPERIENCEAllied Universal Security- UNC Chapel Hill Campus/Amazon, Garner NCSecurity Supervisor, 02/2019-06/2020Patrolled facility daily, hourly and third shiftProvided security access to employees entering and exiting facilityMonitored CCTV daily and wrote incident reportsJohnson Lexus of Raleigh, Raleigh NCDelivery Technology Specialist, 11/2018-01/2019Deliver an average of 5 newly purchased vehicles per day to customers across all countries in North CarolinaAssist sales consultants in highlighting and demonstrating featured of vehicles on sales lotEducate customers on features such as: Bluetooth, Navigation systems and safety of all models and their benefitsAllied Universal Security: First Citizens Bank, Corporate Building, Garner NCSecurity Officer, 02/2018-11/2018Patrolled facility daily, hourly and third shiftProvided security access to employees entering and exiting facilityMonitored CCTV daily and wrote incident reportsTrained officers on monitoring CCTV and reportingLexus of Watertown, Watertown, MAAssistant Asset Manager, 03/2013-12/2017Managed inventory and stock control for lot of 225 preowned vehiclesEnsured lot was updated and never unstockedProvided excellent delivery and demonstration of vehicle features to customersDelivered vehicles to homes and businesses in New EnglandMaintained vehicles in preowned department and ensured they were in excellent working conditionBoston Park Plaza Hotel & Towers, Boston, MAStewarding Supervisor, 2011-2013Developed a strong service oriented professional banquet team of 13 people through training and feedbackSupervised daily operations of banquet area to ensure proper procedures and optimal level of service, quality and hospitalityDetermined work procedures, prepared work schedules, expedited workflowAssigned duties and examined work for exactness, neatness and conformance to policies and proceduresAttended meetings and banquet sales manager and marketing managerResponsible for three kitchens and three dish roomsPlanned and confirmed all specific requirements and expectations concerning eventsPlanned strategicallySecurity Officer 2006-2011Assisted guest and employeesResponded to alarms and panel controlLost and found, prevention and recoveryLawsons Barber and Beauty Salon, Boston MAAssistant Manager/Barber and Stylist, 1988-2012Managed five employees effectivelyEfficiently handled scheduling, trainings, and other staff concernsMaintained an adequate stock of inventory and proficient ordering and receiving of salon retailMaximized the sales of professional hair care products through product knowledge and promotionsInterviewed and evaluated styles, assists and receptionistsMentored and trained new assistantsAs a licensed barber, skillfully completed all aspects of barbering and hairstyling for men, women and childrenEDUCATIONLee Institute of Real Estate, Newton, MA Certificate: Sales and Practices, 2004Mass. School of Barbering and Mens Hairstyling, Quincy MA 1989-1990Dorchester High School, Boston MA Graduated: High School Diploma, 1980 |
