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Candidate's Name  1Robyn HaynesEmail: EMAIL AVAILABLE  Phone: PHONE NUMBER AVAILABLELINKEDIN LINK AVAILABLE  Atlanta Metropolitan Area SummarySeeking a network engineer/administrator position to utilize technology and management level skills and experience to gain further professional growth.ExperienceGwinnett County Government - Jul 2022 - Present - Network Engineer Countywide Network support and troubleshooting, configuration of servers, firewalls, and VOIP systems. Manages connectivity and monitors networks to resolve end-user issues and expansion support for county resources. Responsible for configuring and supporting routers, switches, firewalls, and wireless devices in a medium-large LAN/WAN environment. Also responsible for the data center and user-facing LANs, WAN, and network services, while working both independently and as part of a team, identifying opportunities and design solutions, configuring, and implementing devices and software, to maintain and provide break-fix for the existing equipment and services daily.Meridian Cooperative - Aug 2021 - Jul 2022 - Network System Administrator Major Duties and Responsibilities included but were not limited to Remote Management and maintenance of Windows servers and network system servers and using PowerShell Scripting for automation. Responsible for installation and upgrade of Windows-based server systems, testing, managing network connectivity, managing user access to servers, supporting security requirements, and stability of networks. Technical expertise in networking protocols, Imaging server upgrades, Red Hat server upgrades, and network connectivity upgrades as needed. Installs, configures, tests, and maintains servers and related networking equipment. Monitored scheduled jobs in the ticketing system and computer output for completeness, accuracy, and errors. Performed critical data backups and secured data according to established procedures. Installed firmware and security updates on servers, printers, and related networking equipment. Maintained all data used for redundancy efforts and assisted with remediation efforts because of test findings and risk assessments. Notified supervisor of unusual problems. Assisted with software upgrades and installations. Created scripts for the automation of common tasks. Provided support to operational staff and other Customers as needed. Performed other duties as required for the overall management and operation of the Billing Production Portal servers. Capricorn Systems - Dec 2019 - Jul 2021 - Windows Server Administrator / Network Deployment Specialist Remote Management and maintenance of Windows system server networks. Responsible for installing and upgrading Windows-based systems from 2008 to 2016 servers, managing user access to the servers, and maintaining the security and stability of the networks. Imaging server upgrades, Red Hat server upgrades, and network connectivity upgrades.All Aspects Tax Services LLC - Feb 2018 - Present - Self-employed - Certified Tax Preparer Tax Preparation, Tax Planning for individuals, small and medium-sized businesses, and Small Business development as it relates to taxes, bookkeeping, and accounting. Gray Matter Technology Solutions, LLC - Aug 2017 - Sep 2019 - Assistant Director of Information Technology Managed and developed solution integration and network development for internal and external fiber networks. Grant proposal development and project management for multiple projects forthcoming. Utilizes technical skills and experience to maximize efforts of efficiency and effectiveness in accomplishing business goals and directives. Candidate's Name  2Robyn HaynesEmail: EMAIL AVAILABLE  Phone: PHONE NUMBER AVAILABLE LINKEDIN LINK AVAILABLE  Atlanta Metropolitan Area Delgado Community College - Oct 2013 - Aug 2017 - Technical Support Analyst Answered helpdesk phone calls, supported, and troubleshot all aspects of the issues related to desktop and network environments, including desktop computers and software systems, hardware and computer peripherals, networking, telecommunications, and audio/video issues in an educational environment. Provided remote desktop support, configuration, and installation services to the college community. Montgomery Alabama Public Schools - Nov 2012 - Oct 2013 - Computer Technician III Provided technical software, hardware, and network problem resolution to district-wide schools and all computer users and technological equipment by performing troubleshooting and diagnosis, re-imaging workstations, guiding users through step-by-step solutions via remote access, clearly communicating technical solutions in a user- friendly, professional manner; providing one-on-one end-user training as needed; assisted Network Technicians; troubleshoots network printer problems through resolution; passes more complex end-user problems on to System Analysts or Network Technicians; conducts hardware and software inventory for distribution and replacement; and other related work as required.A2D, Inc. - Dec 2010 - Nov 2012 - Site Network Administrator Onsite network administrator responsible for local broadband expansion efforts. Responsible for but not limited to the following: Established network specifications by conferring with users; analyzed workflow, access, information, and security requirements; designed router administration, including interface configuration and route protocols. Established network by evaluating network performance issues including availability, utilization, throughput, goodput, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls. Maintained network performance by performing network monitoring and analysis and performance tuning, troubleshooting network problems, and escalating problems to vendors. Updated job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations. Protected the organization's value by keeping information confidential and accomplished organizational goals and other duties as considered required by leadership for site development and maintenance. Liberty Tax Service - Jan 2011 - Sep 2011 - Certified Tax Preparer Was responsible for accurate review of client information and input of data into the tax preparation software to find the greatest refund possible for each client. Other duties included but were not limited to daily office operations, answering multi-line phone systems, fielding client questions or issues, distributing federal and state refund checks to clients, reporting of client data, daily office reporting, and other duties as per the office manager. EducationColorado Technical UniversityBachelor's degree, Information Technology -Network Management - February 2022Loyola University New OrleansComputer and Information ScienceMcDonogh #35 Senior High SchoolHonor Diploma, High SchoolLicenses & CertificationsCompTIA Network Fundamentals - CTU - 2010SkillsNetwork Management  Customer Service  PBX Operation  Telephone Skills  Typing  Server Deployment  Microsoft Office Suite Services  Cisco Servers and Routers  Firewall Management