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Brooklyn, NY Street Address
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Highly motivated and customer-oriented individual with experience in casual dining, cashiering and providing excellent customer service. Skilled in handling cash transactions and working in fast-paced environments. Always eager to contribute to a dynamic team. Authorized to work in the US for any employerWork ExperienceCrew MemberMighty Quinn's BBQ-New York, NYMarch 2024 to Present Assisted in food preparation, including cutting meat to immediately serve to customers. Plated and served a variety of barbecue dishes to customers. Maintained cleanliness and organization of the kitchen and dining area. Provided excellent customer service and ensured customer satisfaction. Worked collaboratively with team members to ensure smooth operations during peak hours. Handled transactions and maintained accurate cash draw efficiently. Handled food delivery service orders with swiftness. Poured and served a variety of beers to customers. Certified TrainerRaising Canes-New York, NYAugust 2023 to January 2024 Ensured a positive and clean dining experience. Maintained high customer satisfaction during high volume and fast paced shifts. Effectively handled transactions and maintained accurate cash draw. Assisted in the back of the kitchen, ensuring smooth operations and timely delivery of orders. Demonstrated strong time management skills to efficiently serve customers in a high-volume setting. Performed detailed cleaning tasks to maintain cleanliness and hygiene standards of the restaurant. Trained new employees on food preparation, safety procedures, and customer service. ReceptionistBarberino's-New York, NYJune 2022 to May 2023 Greet and welcome customers, creating a friendly and inviting atmosphere. Schedule appointments for clients, ensuring efficient time management. Answer phone calls and respond to inquiries about services and availability. Manage the point-of-sale system, handling cash transactions and processing payments. Maintain cleanliness and organization in the reception area. Assist barbers with administrative tasks, such as managing client records and updating appointment schedules. Provide exceptional customer service, addressing customer concerns and ensuring a positive experience. Collaborate with the barber shop team to ensure smooth operations and effective communication. EducationEast Brooklyn Community High SchoolSeptember 2019 to June 2023Skills Critical thinking skills Ability to multitask Fast learner Effective time management Cash handling (1 year) Kitchen Experience Hospitality Customer service (2 years) Restaurant experience (2 years) Guest services Food Preparation Serving Experience Food Safety Cleaning Experience Sales POS Host/Hostess Retail Sales |