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Click here or scroll down to respond to this candidateCandidate's Name
Private Aviation CSR/Dispatcher/ Airline experienced/ HospitalityNashville, TNEMAIL AVAILABLEPHONE NUMBER AVAILABLEMultilingual in French and Creole. Knowledgeable in customer service #1 Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceCustomer Service RepresentativeAtlantic Aviation-Nashville, TNJune 2023 to PresentDispatching between the pilots and the line guys, as well as scheduling hotel stays, private chauffeur by using programs ex: Appollo, Saber, Flight-Bridge and others private site. Gate AgentUnited Airlines-Savannah, GAPresentGate Agent Process the customer needs when it comes changing or updating something in their reservations. love to go the extra miles to helpa customer, I board and deplane the aircraft clean everything and anything can for help.CSA - Customer Service AssociateSpirit Airlines-TennesseePresentI assist airline customers and ensures they have good experiences I perform various services, such as advising customers on flight options based on client needs and assisting them in calculating discounts when booking flights. And more.CSR - Customer Service RepresentativeContour flight support-Nashville, TNFebruary 2024 to August 2024Dispatching between the pilots and the line guys, as well as scheduling hotel stays, private chauffeur by using programs ex: Appollo, Saber, Flight-Bridge and others private site. CSASouthwest Airlines-Nashville, TNJanuary 2023 to May 2023I assist airline customers and ensures they have good experiences. I perform various services, such as advising customers on flight options based on client needs and assisting them in calculating discounts when booking flights.Front Desk ReceptionistHomewood Suites by Hilton-Nashville, TNMarch 2022 to November 2022Check-in and checking-out customers by providing them the best Sanitize Safe rooms possible and making sure thy enjoyed their stay and will come back. Travel tour assistantTag-Nashville, TNMay 2022 to September 2022As a travel agent I plan the cost of a client's trip, as well as the activities for customers, their accommodations and their transportation within the location. Customer ServiceSpirit Airlines-Nashville, TNFebruary 2021 to June 2021Process the customer needs when it comes changing or updating something in their reservations .love to go the extra miles to help a customers,I board and deplane the aircraft clean everything and anything can for help.CSREnvoy Air-Savannah, GAJune 2017 to December 2017Check- in passengers to make sure they get to their lovely destinations of choice safely. CSR - Customer Service RepresentativeHertz Equipment Rental-Savannah, GAMay 2017 to July 2017RentalCourt MonitorSky Zone-Vancouver, WAOctober 2016 to March 2017Court MonitorCashierBaskin Robbins Premier Ice Cream Cakes-Schofield Barracks, HI January 2015 to June 2015ResponsibilitiesServing customers, cleaningCashierTaco Bell-Boca Raton, FLApril 2014 to October 2014Taking customers' orders, by keeping the lobby area sanitize and organize; by making sure the customers always have the items that they need.EducationDiploma in Airline/Travel SpecialistInternational Air and Hospitality Academy - Vancouver, WA October 2016 to April 2017Certified in Phlebotomy and EKGAdvance Care Training - Wahiaw, HIApril 2016 to September 2016High School DiplomaDeerfield Beach High School - Pompano Beach, FLJune 2014Skills Strong organizational,skills Active, listening skills, Sharp problem Solver, Energetic work attitude, Adaptive team player. (8 years) Customer Service CSR Customer Care Bilingual French Phlebotomy Blood sampling Analysis skills Vital Signs EMR Systems Triage EDUCATION: International Air and Hospitality Academy Vancouver, WA July-November 2017 Airline/ Travel Specialist Diploma Overview of Flight attendant protocol as well as Cruise line Protocol, duties, terminology, and passenger safety. Experienced on a simulated Apollo Reservation System Fare construction in domestic ticketing and related ticketing forms, 4-flight tickets, special service tickets, MCOs and excess baggage charges. Trained in the many intricacies of cost effective itinerary planning Airport operations involving ticketing, ramp operations, over sold, canceled, delayed flights, public address announcements and aircraft safety. Knowledge of domestic and international city, airport and airline codes Developed professionalism in customer service skills and abilities Management (2 years) Typing Front desk Medical coding EMR systems Live chat Personal assistant experience Data collection Documentation review Analysis skills Vital signs Negotiation Presentation skills Travel planning Customer service Social media management Outside salesCertifications and LicensesDriver's LicenseAircraft Dispatcher |
