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Canton, OHEMAIL AVAILABLEPHONE NUMBER AVAILABLEMature individual offering a transferable skill set complimentary to the HR position requirements. Adapts easily to new situations, company cultures, and work processes. Honest and ethical employee eager to be considered for a position within the Human Resource field. Work ExperienceGeneral ManagerIHOP-North Canton, OHMay 2023 to PresentI currently am running the North Canton IHOP. My duties are multiple positions of the Human Resource field. This includes inventory, on-boarding, training, hiring and firing of employees and so on. I have been doing this position by myself for almost a year. I always strive to reach the goals of the company, which shows on my PNL's that have hit the target and beyond. Bartender/ SupervisorRoses Run Country Club-Stow, OHApril 2022 to Present Guests receive excellent customer service. Record orders, input into POS and deliver promptly. Evaluate and write down inventory of liquor and beer. Perform as MOD when needed. Count money and input sales into Excel when upper management is out of town. Print out paperwork and cash flow for corporate office. Bartender/ Bar ManagerTriple Nickel-Canton, OHSeptember 2016 to May 2021 Mastered superior communication skills to collaborate with customers efficiently. Executed conflict resolution skills in resolving customer concerns and maintaining a cheerful outlook. Recorded liquor and beer orders and reordered supplies weekly and or biweekly. Produced a monthly schedule for the bartenders and cooks Server/ BartenderJohn's-Canton, OHSeptember 2010 to September 2018 Recorded orders and delivered food and drinks. Completed a whole shift with just two servers. Controlled a clean and organized bar. Generated orders for more products.Shift ManagerDamon's-Canton, OHJune 2011 to September 2011 Assigned all cash drawers and counted them for the day. Formulated checklists for all staff. Administered a "jumpstart" with staff at the beginning of the shift. Catalogued numbers for sales for the day and prepared drop. Main BartenderKraus's Pizza-Canton, OHMay 2008 to May 2010 Serviced all customers and bar. Presented a clean and organized bar. Prepared orders for more products. Processed orders for the product.ServerGrinders Above & Beyond-Canton, OHMarch 2005 to August 2007 Greeted guests with a smile and conversation. Recorded orders and inputted them into POS system. Collected the order and delivered it promptly. Presented a check and cashed out the guest. Pre-bussed and cleared the table. Sanitized table.First Assistant ManagerIHOP-Canton, OHApril 2002 to February 2005 Conducted 4 to 5 interviews a week to maintain a full staff. Performed the hiring and firing of employees. Delegated tasks to forty staff members and monitored performance. Presented operational performance by skillfully handling opening and closing tasks. Educated business culture focused on customer service and teamwork. Trained every new manager in proper procedures, compliance requirements, and strategies for success. EducationBachelor of Arts in BusinessUniversity of Mount Union - Mount Union, OH, USMay 2021Dual Associate of Applied Business in AABStark State College - Canton, OH, USMay 2016Skills Provided customer Microsoft Word Implemented team Demonstrated Performed bar Bartending Interviewing Payroll Employee orientation Assistant manager experience Shift management Quality assurance Supervising experience Management Microsoft Excel Microsoft PowerPoint Organizational skills Time management Leadership Communication skills Computer skills RecruitingCertifications and LicensesServSafeJuly 2023 to PresentDriver's License |