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Click here or scroll down to respond to this candidatezzzCandidate's Name
PROFESSIONAL EXPERIENCECredera UX DesignerNew York Metro Area Nov 2022 - Apr 2024 Leveraged a customer-forward mentality on the Mercedes-Benz account responsible for updating mbusa.com and online-to-offline user/dealer touch points. Worked directly with stakeholders, participated in whiteboarding and feedback sessions, and applied robust UX processes to design experiences aligned with responsive webpages. Spearheaded the conversion of physical PDFs into online webpages, addressing AEM constraints while applying UX best practices to ensure usability standards and enhance the page journey. Contributed to the redesigns of multiple experiences on mbusa.com and enhanced online-to-offline dealer touch points, leading to a 70% increase in MBs JD Power ranking. Assisted the Chick Fil A design team in developing a reusable library of flexible components for their team member portal. Enabled Chick Fil A operators to deliver custom, location-specific content to team members, resulting in a 50% increase in engagement. Avocademy UX Design Mentor (Part - Time)Remote Dec 2022 - Feb 2024 Guided 100+ students through end-to-end design projects, leveraging our in house platforms and Slack to impart best UX practices. Moment Studio UX DesignerRemote Contract April 2022 - Nov 2022 Led a team of cross-functional designers and collaborated with project managers, engineers, and stakeholders on a per-project basis. Utilized user research, design thinking, and agile methods to uncover new insights and metrics, understand the users wants and needs and test potential design solutions for coherent storytelling. Built a framework by wireframing, adhering to personas, and further revising through prototyping, and user testing to transform conceptual ideas into usable, consistent, and engaging products. Create seamless handoffs to clients and developers by utilizing design systems, thorough annotations, and heavy attention to feedback. AIDS Healthcare Foundation Temp Data AnalystLos Angeles, CA July 2022 - Nov 2022 Pioneered data infrastructure improvements, leveraging Excel, ADP, and Salesforce to streamline operations and reduce managerial workload by 30%.Freelance Designer (UX, UI, Graphic)Remote May 2020 - Mar 2022 Created logos, graphics, and website screens for local clients. VSchool UX Design TraineeSalt Lake City, UT Jan 2020 - Mar 2020 Applied UX fundamentals across mobile and desktop applications to create seamless ecommerce solutions for local clients Philadelphia, PAOpen to RelocateEMAIL AVAILABLEPHONE NUMBER AVAILABLEPortfolioMy LinkedinEDUCATIONAvocademyUX Design CertificateWestern Kentucky UniversitySome College60 Hours ~ BA JournalismSKILLSRESEARCHUser Experience Design, DesignResearch, User Research, UserStories, User Flows, Personas,Site Mapping, InformationArchitecture, Storyboards,Design Thinking, QuantitativeResearch, Qualitative Research,Usability TestingDESIGNUser Interface Design, MobileApp Design, Web Design, VisualDesign, Interactive Design, StyleGuide, Design Systems, Wireframes,Prototypes, User Testing, Mock-upsTOOLKITFigma, Sketch, Miro,Domo, Loom, Google Suite,Microsoft Suite, Invision, AdobeSuite, ADP, Confluence, Jira, AEM,SalesforceSOFT SKILLSScrum Based Agile Mindset,Empathy, Communication, Attentionto Detail, Curiosity, Collaboration,Adaptability, Critical Thinking,Problem Solving, Creativity, HighMotivation, Leadership |
