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Title High School Customer Service
Target Location US-IL-Springfield
Email Available with paid plan
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Candidate's Name
Street Address , USEMAIL AVAILABLEProfessional SummaryTen years experience in the restaurant industry.Skills+ Supervision + Food plating and presentation+ Staff management + High-volume dining+ Kitchen equipment operation and maintenance __ Sanitizing understanding* Organization Kitchen staff coordination First Aid/CPR + Food production management* Recipes and menu planning + Customer service* Team management * Recruitment+ MS Office * CommunicationsEducationHigh School - 2010Francis Howell Central High School - Cottleville, MOWork HistoryFOH Manager - January, 2020 to February, 2023Schlafly Bankside - Saint Charles, MO+ Oversaw the main aspects of running afunctioning and well established restaurant offof Main Street in St. Charles.Cash handling: bank deposits, loan outs,recording PC AM/PM, server turn ins, etc. Payrollbriefly.Conducting interviews with potentialcandidates.Private Events Coordinator: I helped guests planand organize special events ranging from a smallbusiness meeting to large wedding parties. Thisrequired me to be in constant communicationwith guests in order to accommodate them to mybest capacity.Expedited during lunch and dinner services tocontrol the quality of the products our guests.Handling customer complaints, Karen'sScheduling in both front and back of houseCoordinated with Kitchen Manager on menuchanges/updates, daily specials, creatingrecipes, etc.Line Cook Supervisor - August, 2012 to January,2020Trailhead Brewing Co - St Charles, MO* Worked my way from the bottom up.+ Learned culinary techniques.+ Dedicated employee for seven years, good timesand bad.+ Worked efficiently alongside several other cooksin a high volume restaurant, seatingapproximately 500 people. Main Street does a lotof festivals throughout the year that put us atmax capacity for hours without end.+ ServSafe Certified.

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