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.Candidate's Name  TinaPHONE NUMBER AVAILABLE phoneTallahassee, FloridaEMAIL AVAILABLEHardworking, highly motivated professional, eager to learn with combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth efficiency to meet company needs and increase service value.EXPERIENCEPHARMACY TECH - CUSTOMER MEDICAL ADVOCATE (remote) November 2021- April 2023 CarelonRX Pharmacy (TEXAS and AZ/ ) -UNITED HEALTH CARE (FLORIDA) Conduct patient interviews, by in person, phone and telehealth. Educate patients about pharmacy services Assist patients with knowledge of their medications, providers, and health conditions. Accurately document patient information in our pharmacy system. Resolving issues with empathy and adherence to compliance standards Handled inbound and outbound calls to members, pharmacies and providers. Strong organization and independent work capabilities. Liaison between the patient, pharmacists, providers, and any third party communicate Medicaid and Medicare Claims BillingINFORMATION TECHNOLOGY SPECIALIST AND RESOURCEMANAGEMENT- CERTIFIED NOTARYNotary and Business Solutions, LLC/ Property Preservations July 2022 - Present Developing successful workforce campaigns for the private and public vendors. National signing agent, Notaries electronically and in person. Facilitate meetings between 2 parties and serve as 3rd person mediator. Maintain and update trainings and knowledge on home Loans/Grants and special scholarships Provide Administrative assistance to ones in need of Legal witness or notarization. Resolved indecipherable messages using cryptographic procedures and equipment. Cyber/Video (Remotely) Monitor commercial and residential properties, using certified audio cameras. Reviewed project proposals to determine staffing plan/ project assessment Conferred with project personnel to identify and resolve problems. Planned, scheduled and coordinated project activities to meet deadlines. Developed project plans, tracked progress, and reported results to stakeholders Analyzed data from past projects to identify areas for improvement in future efforts..DATA ENTRY SPECIALIST/PROJECT MANAGERErus Energy - Onsite/Hybrid Remote November 2015- July 2022.Candidate's Name  (resume contd) Page 2 Provided administrative support to other departments as needed. Resolved indecipherable messages using cryptographic procedures and equipment. Cyber Remote Security Monitoring using cameras and protect property the place of business Monitored project performance metrics to ensure adherence to quality standards. MEDICAL MANAGEMENT SPECIALIST II/ REGISTRAR -ENROLLMENT SERVICESTallahassee Memorial Hospital (SPHERION SERVICES)January 2005- November 2015 Processed patient admission and discharge documents. Reviewed insurance claims for accuracy prior to submission for payment processing. Conducted research into best practices for medical office management processes. Identified errors in patient records and updated information accordingly Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures and treatment into the computer. Developed and maintained reports and spreadsheets to track data entry progress. Prioritize competing tasks to meet high-volume targets. Compared data with source documents and re-entered in verification format to detect errors. Generated reports from database software as requested by the management team. EDUCATIONBUSINESS ADMINISTRATION W/MEDICAL BILLING/MEDICAL CODINGASSOCIATE DEGREEAmerican InterContinental UniversityMay 2018SKILLS Microsoft Word  Data Transcription Word Processing  Data Entry Microsoft Excel  Order Fulfillment Customer Relations Microsoft 365 Microsoft PowerPoint Microsoft Teams Active Listening Medical Software Skills Customer Service Genesis Salesforce (CRM) Compulink Healthcare Solutions Electronic Health Record (EHR) AdvancedMD patient portal LaunchpadRX NOVAREFERENCES AVAILABLE UPON REQUEST.