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| | Click here or scroll down to respond to this candidateCandidate's Name
Euclid, OH PHONE NUMBER AVAILABLE EMAIL AVAILABLESkillsAnalytical troubleshooting, strong verbal and written communication, strong attention to detail, and research skills. Understands and demonstrates the use of word processing, spreadsheet, and presentation software. Understand the importance of agreements, contracts, finance tracking/ bookkeeping, and liability. Ability to multitask, maintain focus, and meet deadlines. Self-starter to initiate ones follow-up as well as collaborate with others to accomplish company needs, observe, analyze, organize, and use judgment. Develops/fosters relationships with clients. Adjusting to situations considers alternative ways to attend to customers' needs and concerns. ExperienceOct 2019 - Aug 2021Third Federal Savings and Loan, Cleveland Main Campus - Community Development Specialist Proficient in data visualization, preparing data documents, and meeting packets, and recording meeting minutes for the compliance committee. Review and track data. Identify discrepancies in the information. Create, maintain, and develop relationships with clients within the community. Review, approve & process grants, invoices/payments, and write department correspondence. Reconcile the books weekly, quarterly, and yearly to stay in compliance with auditing requirements Lead individual or group meetings, and assist with management solutions. Monitor department mailboxes and schedule department appointments. August 2012 - Oct 2019Third Federal Savings and Loan, Cleveland Main Campus - Loan service~ Real-Estate Taxes/ Escrow Analysis and PMI specialist/ Insurance Loss Specialist/ Insurance Specialist Service and monitor mortgage tax payments. Troubleshoot, Review, reanalyze, and service modification loans with delinquent taxes. Service and track Private Mortgage Insurance. Service, track, and research Hazard Insurance. Service Insurance Loss claims from start to finish, providing top quality customer service to our customers, and working directly with contractors to ensure all inspections are complete with 100% satisfaction for our customers. Managed incoming internal and external loan service calls for troubleshooting, escalated calls, pay-offs, subordinations, and researched items if needed. Balance Loan Service departments daily transactions also during audits August 2013 - August 2014Third Federal Savings and Loan, Cleveland Main Campus - Marketing Department~ Creative Staffing Audit and approved direct mail advertising. Company event planning. Organize and prepare board meetings. Company web (site page) review and approval, product and rate updates on the website. Create proposals, spreadsheets, comparison sheets, and direct mailers. Assist or lead special projects. Visit, and audit the direct mailing facility. Worked closely with branches to ensure all their marketing and promotion needs were met. EducationSeptember 2010 - Nov. 2012Art Institute of Pittsburgh, Pittsburgh, PA - Media Web Design |