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Title Customer Service Work-From-Home
Target Location US-GA-Atlanta
Email Available with paid plan
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COCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Atlanta, GA Street Address
Highly motivated professional with extensive entrepreneurial and management experience in brick-and-mortar, e-commerce, and educational management. Adept at working independently as a manager and leader, as well as collaborating eectively in teams. Demonstrated skills in customer relations, problem-solving, and multitasking in fast-paced environments. Seeking a work-from-home customer service role to leverage entrepreneurial experience and excellent communication skills.Quality AssuranceResources AllocationBusiness AdministrationCustomer ServiceIssue ResolutionDriven and DeterminedAttention to DetailRelationship BuildingSugar Babes LLC Atlanta, GASelf Employed E-Commerce BusinessOwner01/2018 - CurrentDeveloped and implemented a customer service policy to enhance customer satisfaction.Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.Ensured compliance with all local laws and regulations related to the business operations.Oversaw daily operations of the business.Participated in trade shows, conventions, and other events related to industry promotion.Updated website content regularly according to current trends within target markets.Demonstrated ability to set competitive pricing for products or services, taking into account costs and market conditions.Gladys' Weddings and FlowersLewisburg, TNSelf Employed Bridal Shop BusinessOwner08/2016 - 09/2020Established marketing strategies, such as social media campaigns, to promote the business.Scheduled maintenance activities for equipment used by the business. Monitored cash ow to ensure proper budgeting of resources. Managed inventory levels to meet customer demand while minimizing costs.Ensured compliance with all local laws and regulations related to the business operations.Reviewed nancial statements on a monthly basis in order to assess nancial health of the organization.Oversaw daily operations of the business.Updated website content regularly according to current trends within target markets.SummarySkillsExperienceKept records for production, inventory, income, and expenses. Resolved issues quickly through meticulous research and quick decision- making.Used excellent verbal skills to engage customers in conversation and eectively determine needs and requirements.Mid Cumberland Head StartMurfeesboro, TNArea Manager08/1998 - 08/2016Oversaw the hiring of qualied sta members, including teachers and classroom aides.Maintained accurate records of student attendance, behavior, academic performance, health information, and other related data. Conducted regular sta meetings to discuss issues pertaining to daycare operations.Provided guidance to teachers on classroom management techniques and strategies.Ensured compliance with all state regulations regarding childcare centers. Reviewed incident reports related to injuries or discipline problems in the daycare center.Evaluated teacher performance through observations and feedback sessions.Fostered relationships between sta members and families from diverse backgrounds.Participated in professional development opportunities related to early childhood education.Trained, managed and motivated employees to promote professional skill development.Middle Tennessee State University Murfreesboro, TN Master Of Education in Emphesis in Curriculum And Instruction 12/1996Middle Tennessee State University Murfreesboro, TN Bachelor of Science in Psychology12/1990working outreadingtravelingCookingEducation and TrainingActivities and Honors

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