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Professional ProfileI am a diligent and customer-focused professional with a diverse background in hospitality and automotive customer service. Adept at fostering positive client relationships and ensuring satisfaction through attentive service and effective communication.skillsProficient in customer serviceStrategic decision-making for optimal objective fulfillmentEffective resource management for assigned workExperienceMarch 2024  Currently working there.House Keeping, Extended Stay America, Melbourne, FL Cleaning of rooms, kitchen, bathrooms, and cleaning in general. Room organization, fast and efficient work. Nov 2023  Jan 2024Waitress, Margaritas V&P Mexican Cuisine, Palm Bay, FL Direct customer service, receive and process customer requests with kindness and speed. Managed multiple tasks simultaneously in a fast-paced environment, including taking orders, serving food and beverages, and processing payments.Nov 2023  Jan 2024Waitress, El Sombrero Mexican Cuisine, Melbourne, FL Delivered outstanding service to restaurant patrons by promptly attending to their needs and ensuring a pleasant dining experience with strong communication and interpersonal skills to effectively interact with customers and address any concerns or special requests.Mar 2022  Sep 2022Customer service, Arautos, Cali, ColombiaConducted meticulous reviews and verifications of technicians' work to ensure alignment with quality delivery standards, while providing exceptional customer service by addressing inquiries, resolving issues, and managing customer expectations.Jan 2017  Sept 2020Customer Service, Multi-spare parts and services JR JAJ, Cali, Colombia Collaborated closely with technical teams to ensure accurate and timely resolution of customer concerns by maintaining comprehensive knowledge of automotive products and services to assist customers in making informed decisions.EducationBusiness administrationUniversidad LibreCali, Valle del Cauca2015-2018