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Candidate's Name
Chicago, IL Street Address
EMAIL AVAILABLE PHONE NUMBER AVAILABLETo obtain a customer service position within an institute where I can maximize my people-oriented experience, communication skills and my problem analysis and problem solving abilities.Work ExperienceDriverUber - Chicago, ILFebruary 2019 to January 2021Customer drop off and pick up.Warehouse ManagerPremier Staffing/ - Chicago, IL July 2017 to February 2020Overseeing receiving, warehousing, distribution, and maintenance operations.Setting up layout and ensure efficient space utilization.Managing warehouse staff, including hiring, supervising, evaluating, and scheduling.Cataloging, storage, security and safety, coordination of the logistics managers, and supervision of the warehouse team.Coordinating all activities within a warehouse, from maintaining equipment and receiving shipments to handling customer requests and supervising employees.Advocate Medical Group - Chicago, ILOctober 2016 to July 2017Central SchedulingPatient TriageMessengerClaims & Manages Care CollectionsRegistration SpecialistMedication and Referral RequestsDavids Cleaning ServiceBellwood, ILSeptember 2015 to July 2017Cleaning, stocking and supplying designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc.)Performing and documenting routine inspection and maintenance activitiesCarry out heavy cleaning tasks and special projects Certified Nursing AssistantSorting/Handling mailEntering online patient demographicsInsurance verification via online and via insurance companiesAccounts Receivable/PayableAnswering approximately 80-100 inbound calls per day.Cashier/StockerBerkely Finer Foods - Berkely, ILJanuary 2013 to August 2015Greeting customers and assisting with their queriesRestocking shelves and ensuring correct pricingProcessing customer transactions at the checkoutMaintaining cleanliness and tidiness of aisles and shopping areasManaging inventory and reporting shortages to management.LoaderUPS - Chicago, ILJanuary 2011 to August 2013Load and unload packages from delivery vehicles, ensuring careful handling to prevent damage.Sort packages based on delivery routes and destinations using tracking systems.Scan packages upon receipt and delivery to update tracking information.Maintain accurate inventory records.Operate mechanical equipment to move larger package shipmentsSkillsCustomer SupportCustomer CareCall CenterCustomer ServiceWarehouse/ Forklift