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Candidate's Name
Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL PROFILECustomer service oriented professional with healthcare experience in multiple capacities including medical administrative, clerical, and patient care. Possess clerical and administrative skills and understand the importance of accurate claims processing. Maintain confidentiality and remain committed to ensuring optimal client outcomes. Familiar with fast-paced hospital workflows.High Academic Honors Recognition.Effective problem solver, able to assess needs and identify solutions.Manage time and prioritize duties in fast-paced, multi-task environments.Video Communication Platforms  Zoom.Microsoft Office Applications  Word, Excel, and PowerPoint; Type 35 WPM.CORE QUALIFICATIONSMedical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBsRevenue Cycle Management Posting Payments Government (Medicare & Medicaid) Third Party PayersElectronic Health Records (EHR) Electronic Medical Records (EMR) Managed Care (HMO PPO POS)Workers Compensation Front Office Operations Medical Office Procedures Scheduling Medical TerminologyAnatomy & Physiology HIPAA Compliance Medical Coding (ICD-10-CM HCPCS CPT) Insurance VerificationsEDUCATIONUltimate Medical Academy Associate of Science Degree  Medical Billing and Coding, 2024Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals CertificateWORK EXPERIENCEFull Time Parent  Leon, WV 06/2021  PresentHomemakerProvide encouragement, support, and access to activities that enable the development of skills.Develop, manage, and maintain a budget effectively.Coordinate and facilitate medical care, meals, and educational and social activities.Ohio Health Obleness Hospital  Athens, OH 02/2015  06/2021Nursing Assistant / ClerkProvided direct patient care and assisted nurses with procedures.Reported any change in patient condition and processed doctors orders.Answered incoming telephone calls at the front desk, fielded inquiries, and provided information.Maintained files and entered data accurately and efficiently.Pleasant Valley Hospital  Point Pleasant, WV 06/2011  06/2013Medical SecretaryServed as initial point of contact, greeted patients, and maintained a warm and welcoming atmosphereHandled inbound and outbound calls, scheduled appointments, gathered necessary documents, and collected payments.Organized files and ensured strict adherence to security and confidentiality guidelines.VOLUNTEER EXPERIENCELongview Community Church  Evan, WV 01/2023  PresentVolunteer Sunday School TeacherProvide assistance to children and organize activities and events.Set up activity stations and prepare snacks.Supervise and guide children in completing assigned lessons and projects.