| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateEMCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Tucson, AZ Street Address
Personable and dedicated Customer Service Representative with extensive experience in the Cosmetic industry. Focused on boosting customer numbers by maximizing satisfaction with knowledgeable, ecient service. Strong interpersonal and communication skills, well-versed in the latest trends for all customer types. inventory management and scheduling. Driven work ethic. Focused on satisfying client needs and building loyalty to business. Service-oriented mindset. Hardworking and thorough. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Brand managementBilingualSales prociencyTeam buildingProduct and service knowledgeSales ForecastingSupervision & leadershipClient consultationsOn-site product demonstrationsMakeup and skincareSkin health improvementCustomer buying trendsConict resolutionClear Instruction and CommunicationComputer Prociency and Microsoft OceRelationship Building and Emotional SupportInspiring Love of LearningMultitaskingCultural AwarenessDillards Tuscon, AZClinique Counter Manager/WomensFragrance Manager08/2022 - 11/2023Hosted special events and holiday sales to spark interest in product lines and achieve sales goals.Attended trainings and seminars to gain product line prociency. Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.Tracked monthly sales to generate reports for business development planning.Performed sales consultations and educated clients on products and services.Maintained professional network of potential clients and business opportunities.Developed agendas for meetings and events.Provided training to new sta on how to eectively handle customer service inquiries.Implemented processes for responding quickly to customer inquiries via phone, email, social media.Collaborated with marketing team members on campaigns designed to boost customer engagement levels.SummarySkillsExperienceDeveloped and implemented eective coaching strategies for teammates. Processed payments using point-of-sale systems accurately and eciently Performed daily opening and closing duties including counting cash drawers and preparing bank deposits.Ulta Beauty Inc. /Dillards Tucson MallTucson, AZClinique Counter Manager04/2021 - 08/2022Performed consultations for customers, providing skincare tips, modeling brand application and explaining cosmetic techniques. Highlighted new products by creating displays to enhance brand awareness and amplify engagement.Reviewed sales reports, daily metrics and observational selling techniques to devise strategies to improve revenue.Planned and implemented promotional events, communicating advertising and sales information to beauty advisors and retail managers. Informed guests of current promotions, events and services, booking appointments for scheduled events.Developed and motivated counter associates, monitored customer service level and built sales through training team members and maintaining counter stock and visual presentation.Sun Valley Oak Phoenix, AZReceptionist Intern04/2008 - 09/2009Shadowed sta and learned advanced work.Drafted emails, newsletters, press releases, brochures, and other marketing materials.Assisted in the organization of events such as conferences, seminars, and workshops.Prepared presentations and reports for senior management team members. Organized data into spreadsheets and databases for easy access by other departments.Designed promotional materials including yers, posters, banners. Worked well in team environment as well as independently. Cochise College Douglas, AZGED02/2015Institute of Prestige Beauty Mexico Aguaprieta Sonora Beautician in Cosmetology EducationEducation and Training |
