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Click here or scroll down to respond to this candidateIUBL DEAHCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Uniontown, OH Street Address
Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.Resourceful Customer Service Representative known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results- oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.Inbound and Outbound CallingConsultative SalesReport GenerationData CollectionData EntrySchedulingCall ManagementPaperwork ProcessingAppointment SchedulingAccount updatingComplaint resolutionTyping proficiencyCalendaringMedical terminology knowledgePayment ProcessingResearchMicrosoft ExcelStaff TrainingMicrosoft PowerPointCustomer ServiceDocumentationIncept. Canton, OHCustomer Service Representative10/2021 - 11/2022Answered customer inquiries via phone, email, and chat. Performed administrative tasks such as filing paperwork, updating databases and generating reports.Provided exceptional customer service to ensurecustomer satisfaction.Provided excellent customer service to resolve customer complaints in a timely manner.Maintained a high level of professionalism when dealing with difficult customers.Marcs Akron, OhioCustomer Service Cashier01/2020 - 05/2021Organized items purchased by customers according to their type or size for easy retrieval during checkout. Greeted customers and provided friendly customerservice.Maintained accurate records of transactions using the point-of-sale system.Operated cash registers to process payments for goods and services.Received payment by cash, check, credit cards, vouchers or automatic debits.Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.Informed customers of in-store promotions or pricing specials.Maintained work area and kept cash drawer organized. Burger King Akron, OHCrew Member01/2020 - 05/2021Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.Informed customers about daily specials in an engaging manner.Restocked kitchen supplies including food products and utensils.Monitored quality of food served to ensure it metcompany standards for presentation and temperature. Processed takeout orders quickly to ensure timelydelivery of meals.Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies. Maintained an organized work area to ensure efficient operations.McDonald's Akron, OHCrew Member03/2017 - 12/2019Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.Informed customers about daily specials in an engaging manner.Restocked kitchen supplies including food products and utensils.Processed takeout orders quickly to ensure timelydelivery of meals.Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies. Educated customers on menu items, product ingredients and nutritional values.Maintained an organized work area to ensure efficient operations.Assisted management team with inventory counts offood products and beverage supplies.Ellet High School Akron, OHHigh School Diploma06/2020SummarySkillsExperienceEducation and TrainingFinalize ResumeChange Template Edit ResumeSave & Next |
