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Name Available: Register for Free
Title Customer Service Social Media
Target Location US-KY-Louisville
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Finzer St #203Louisville, KY Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEGoalTo use my 10+ years experience in customer service and 5+ years in sales to start a new career path. July 2021 - Sept 2023Shelbyville CDJR, Shelbyville, KY - Sales Representative Use online AI, social media, face to face meetings, cold calls, and CRM to generate leads. Follow up via, call, text, email to set and confirm appointments. Understand customer wants, needs, to help find the ideal vehicle. Overcome any objection, negotiate price and terms to sell the customer. May 2020 - July 2021Pine Knot Funeral Home, Pine Knot, KY (remote) - Associate Facilitate in locating insurance policies for the family of the deceased. Call insurance companies, verify coverage, submit required documents including our assignment form, ensuring our contract and the family will be paid. Navigate insurance companies via phone/ email, creating professional relationships to maintain a smooth exchange of information. Schedule contractors, address any issues that may arise, confirm completion of services. August 2019 - March 2020BrightSpring Health, Louisville, KY - Accounts Receivable Verify daily that all mailed bills have been scanned and are in queue to be paid. Verify daily that all checks have been cut with correct address, name, and amount Use Oracle Fusion to enter contractors account info, print reports, and make ACH payments. Virtually meet, answer questions, and use conflict resolution skills to overcome any problems with contractors via Zoom, Email, phone, other messaging apps. EducationClass of 2003McCreary Central High School - High School Diploma Complete work history available upon request2

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