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Click here or scroll down to respond to this candidate Q WINTEN J AMES
Far Rockaway, NY Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLE
HUMAN RESOURCES OFFICER | ADMINISTRATIVE ASSISTANT
Driven, process-oriented professional with a well-rounded administrative skillset, including proven ability to exercise sound judgment,
think quickly and efficiently to meet operational objectives, and adapt rapidly to the ever-changing demands of a fast-paced, dynamic
environment. Adept at setting and maintaining high-performance standards to ensure quality and seamless operations. Maintain a high level of
confidentiality in handling critical information and remain calm under pressure. Equipped with exceptional work ethic, ability to multi-task,
proven track record of reliability, and unwavering commitment to surpassing challenges and exceeding expectations.
Core Competencies
Administrative Support | Customer Service | Office Administration | Process Control | Written Communication & Reporting | Clerical Skills | Multi-
cultural Support | Time Management & Prioritization | Logistics | Scheduling Management | Data Entry |Expense Reports Generation | Team
Collaboration | Inventory Control | People Management | Detail Precision
Skills Profile
Customer Service Excellence: Deliver a high level of customer service, prompt and courteous assistance, and overall excellent customer support.
Interpersonal & Communication Skills: Exhibit excellent interpersonal skills when dealing with customers with multicultural backgrounds.
Worked cooperatively with colleagues and management to respond to requests and facilitate a positive working environment.
Organizational Skills: Coordinate tasks to facilitate efficient and timely completion of assignments to achieve optimal results, either
independently or with a team.
Professional Experience
Substitute Teacher |Lawrence Union Free School District April 2024 Present
Successfully managed classroom dynamics and maintained a positive learning environment in the absence of the regular teacher.
Implemented lesson plans provided by the school and adapted them to meet the needs of diverse student populations.
Fostered a supportive and engaging atmosphere conducive to student learning and participation.
Effectively communicated with school staff, including administrators and fellow teachers, to ensure continuity in curriculum delivery.
Managed classroom behavior and conflicts with tact and professionalism, earning praise from both students and faculty.
Demonstrated flexibility and adaptability by seamlessly transitioning between various grade levels and subjects.
Provided constructive feedback to students to facilitate their academic progress and growth.
Utilized technology resources to enhance lesson delivery and student engagement, including interactive whiteboards and educational software.
Maintained accurate records of attendance, assignments, and student progress to assist the regular teacher upon their return.
Responded promptly to unforeseen challenges and emergencies, demonstrating resourcefulness and composure under pressure.
Bilingual Administrative Assistant | Regional Care Network w Brooklyn, NY Nov 2023 April 2024
Augment operations efficiency by assisting clients in the area with streamlined identification processes and tailored support.
Demonstrate excellent customer skills by providing directions to multicultural clients and leveraging excellent communication skills.
Craft detailed reports using Salesforce migrants situation, providing updates for supervisors to foster informed decision-making.
Perform clerical and administrative support to management, seamlessly managing multiple tasks in a fast paced environment.
Devise systematic reporting for migrant activities and status, facilitating accurate documentation and excellent data management.
Oversee client satisfaction by extending phone support to answer queries promptly, ensuring quality assurance and efficient client management.
Cashier/Bank Teller | Challenger Check Cashing w Queens, NY Jun 2023 April 2024
Managed cash register system to facilitate daily transactions, ensuring the highest level of customer service and satisfaction.
Balanced cash register daily as well as generated overall cash, credit, and debt sales reports through the utilization of electronic
operations, including computers, point of sales scanners, receipt printers, scales, and cash register.
Demonstrated problem-solving ability by addressing customer queries with utmost professionalism, increasing customer retention.
Dining Services and Cashier | Auxiliary Campus Enterprises and Services Inc. w Alfred, NY Sep 2021 Dec 2021
Delivered an exceptionally distinctive dining experience by providing the highest levels of service to customers.
Adhered to quality food and beverage standards as well as company procedures and policies, ensuring consistency of service.
Student Manager for Student Engagement | Student Leadership Center. w Alfred, NY Sep 2020 May 2023
Provided excellent administrative support to SLC Building administrators and professionals, contributing to enhanced operational efficiency in SLC.
Attended to the needs of the students by performing regular monitoring and inspection of the building, ensuring orderliness is in place.
Warehouse Associate | Wonolo w Freelance Apr 2020 Jan 2022
Streamlined operations by stocking and maintaining a complete wine inventory, leveraging exceptional organizational skill.
Performed various warehouse tasks including stock management and coordination, exhibiting flexibility and work efficiency, as well
as promoting a positive work environment.
Other Professional Experience
Vice President | TIE Organization Alfred, NY | Jan 2023 May 2023
Assisted the Career Development Center Staff members in conducting career fair event aimed at guiding students in their career path.
Formulated creative ideas and facilitated workshops and other collaborative events to promote organization activities to students on
campus.
Kitchen Assistant/Dishwasher | Auxiliary Campus Enterprises and Services Inc. Alfred, NY | Jan 2023 May 2023
Enhanced organization skills and time management by working at a school restaurant while gaining practical skills in service management.
Team Member| Little Aldea Alfred, NY | Jan 2023 Mar 2023
Showcased optimal assistance in food preparation and maintenance of cleanliness in the restaurant, contributing to an overall positive customer
experience.
Athletic Chairman| Kappa Sigma Epsilon Alfred, NY | Sep 2022 Dec 2022
Spearheaded athletic events for the fraternity and other engaging activities that demonstrate the essence of brotherhood, fostering
camaraderie among students to drive interest in the organization.
Dining Services and Cashier | Auxiliary Campus Enterprises and Services Inc. Alfred, NY | Jan 2019 May 2019
Handled various duties that included managing the cash register and serving food to customers, showcasing multi-tasking skills.
Golf Caddies | Rockaway Hunting Club Lawrence, NY | Apr 2017 Aug 2019
Showcased keen attention to detail by offering strategic club recommendations and adeptly reading greens to enhance golfer performance.
Dining Service Support Staff | Auxiliary Campus Enterprises & Services Alfred, NY | Oct 2018 Dec 2018
Provided excellent operational support by performing functions with minimal supervision, demonstrating a proactive approach to tasks.
Golf Bag Room & Golf Range Attendant | Rockaway Hunting Club Lawrence, NY | Apr 2017 Oct 2017
Catered directly to the guests and members of the club by assisting them in finding bags, cleaning the room, returning golf carts to the
proper place, and showcasing organizational skills.
Education & Certifications
Bachelor s Degree, Business Administration and Management, General |Alfred State College, Suny Suny College of Technology| Alfred,
NY | Aug 2018 Dec 2023
Bachelor of Business Administration - BBA, Business Administration, Management and Operations | Alfred State College, Suny Suny
College of Technology | Alfred, NY | Sep 2020 May 2023
Business Associates, Business Administration, Management and Operations | Alfred State College, Suny Suny College of Technology |
Alfred, NY | Sep 2018 Sep 2020
Technical Skills: Salesforce, Google Suite, Zoom, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
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