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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Roasted Nut Ln.Smithfield, NC, Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLECandidate's Name
OBJECTIVEAdept at fostering strategic partnerships and enhancing customer satisfaction, my tenure at LiveNation showcased my ability to streamline operations and boost productivity. Leveraging technical knowledge and exceptional interpersonal communication, I successfully coordinated projects and improved processes, significantly contributing to organizational growth.PROFESSIONAL ACHIEVEMENTSVOLUNTEER WORKBrain Injury Association of NC Administrative Duties-2019Founder of BIANC (Brain Injury Association Of NC) Chartered: Statewide Online Brain Injury Support Group of NC 2019-presentGovernor Appointed: Brain Injury Advisory Council of NC 12/5/19-9/30/26Governor Appointed: Statewide Independent Living Council of NC 11/30/2022-8/15/25Nominated for Office of Secretary for SILC (Statewide Independent Living Council) 07/2024-presentTeacher/Trainer, CIT (Crisis Intervention Trainings), Brain Injury De-escalation tactics and strategies & Intellectual Developmental Disability De-escalation tactics and strategies for Law Enforcement, Firefighters, EMS, 911 Operators, and ALL First Responders for Johnston & Harnett Counties 2019-presentAwarded Top Presenter for Crisis Intervention Trainings for 2023; Awarded 5/2024SKILLSAssessment capabilitiesAssertivenessMediation SkillsInfluencing skillsRepresentative ExperienceTechnical KnowledgeVerbal and written communicationsTeam CollaborationInterpersonal AbilitiesGoal SettingCollaborative relationshipsProject PlanningIssue ResolutionPolicies and procedures implementationCommunity outreachReport GenerationSelf-motivationContinuous improvementWORK HISTORYVIP LIAISONLiveNation Garner, NCDuring Venues, maintaining a set of VIP Boxes, which held 1-12 Patrons.Served as primary point of contact, fostering strong relationships between internal teams and external partners.Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.Enhanced customer satisfaction by swiftly addressing concerns and providing solutions to various issues.Collaborated closely with department heads to identify opportunities for process improvement initiatives.Proactively identified potential challenges or roadblocks within projects, formulating contingency plans to ensure success.Successfully communicated with entities inside and outside of business.Evaluated customer needs and feedback to drive product and service improvements.Optimized customer experience by delivering superior services and effectively troubleshooting issues.Helped meet changing demands by recommending improvements to business systems or procedures.Maintained overall safe work environment with employee training programs and enforcement of safety procedures.Occasionally would volunteer to assist in various departments within the venue.EDUCATIONBUSINESS MANAGEMENT, JOHNSTON COMMUNITY COLLEGE, SMITHFIELD, NC, 2021Retaining at a later date. Due to birth of a childREFERENCESDANIEL PIETRZAKExecutive Director, Brain Injury Association of NCCell: PHONE NUMBER AVAILABLESusan WhiteSpeech Pathologist, Nuero-RestorativeCell: PHONE NUMBER AVAILABLELYNN BECKERCEO, Power OF PatientsCell: PHONE NUMBER AVAILABLE/pre> |
