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Click here or scroll down to respond to this candidate Candidate's Name
Street Address Guion Place, Apt 3A New Rochelle, NY Street Address
Phone: PHONE NUMBER AVAILABLE EMAIL AVAILABLE SUMMARYSuccessful professional with over 30 years experience in the fields ofcustomer service, sale support, and inside sales. Particular strengths inwritten & verbal communication, establishing genuine rapport with clients,product knowledge, trouble shooting, and being a team player and leader. PROFESSIONAL EXPERIENCEGARY PLASTIC PACKAGING CORP./GARYLINE, Bronx, NY 1992 - 2024Senior Account ManagerMaintain and service current high-volume accounts, including expeditingevent-sensitive orders for on-time delivery. Follow up on leads fromcatalog and sample requests. Provide customer support regarding productsuggestions for corporate and end-user events. Problem resolution regardinglost or damaged shipments. Assisted in the implementation of an order codesystem, enabling customers to know via website the exact status of theirorders at every stage from inception to shipping. Helped to create aunified pricing system for rush orders and multi-color orders for highvolume accounts. Made proposal resulting in the renaming of certain productcolors, facilitating customers' color decisions for specifically themedevents. ASI Customer Service Rep Runner-up of the year in 2016:CORA MATERIALS CORP./DENTAL TECHNICIANS SUPPLY CO. New Hyde Park, NY 1982- 1992Operations ManagerResponsible for all telemarketing and customer service activities. Thisincluded the training and managing of telephone representatives. Involvedin developing monthly sales flyers and trade journal advertisements.Organization of and participation in trade shows. Active participation inpurchasing and warehouse management.SEMI ALLOYS, Mount Vernon, NY 1981 - 1982 Quality Assurance AssistantResponsible for compiling and reconciling merchandise and correspondingreports and documentation for expediting of customer orders. Liaisonbetween Customer Service/Production and Quality Assurance departments.JELENKO, Armonk, NY 1974 - 1981Gold Expediting ManagerManaged clerical and shipping personnel in the processing and expediting ofgold alloy orders to dental laboratories and distributors.EDUCATION A.A.S. Westchester Community College, Valhalla, NY 1986 |
