| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Street Address Maugansville, MD Street Address -0006Mobile phone PHONE NUMBER AVAILABLEExperience :Larry and Sons Customer Service Representative 7/2023 - PresentDuties include: Taking incoming calls from clients, setting appointments, taking payments, selling service agreements, providing information on the availability of appointment times and days as well as products and services available while providing excellent customer service.Navy Federal Credit Union - Fraud Investigator I 7/2022- 11/2022Duties include: Taking incoming calls from members, asking probing questions regarding member accounts, reviewing account activity and determine action to account including restrictions which may be permanent or temporary.Citicorp 9/2012 7//2022Retail Credit Operations Specialist 4Duties include: Processing new applications for multiple retail partners including Home Depot, Wayfair, LLBean and Fuel accounts. Also performing credit line increases for new and existing accounts as well as incoming calls for customers questions or concernsFraud Operations Specialist 3Duties include: Working various credit cards accounts including American Express, Visa and Mastercard for credit card clients for credit card fraud including online activity and point of sale. Making outgoing calls to credit card customers to discuss and verify any activity on accounts for fraudulent activity as well as taking appropriate action to prevent further fraudulent activity from continuing. Also receiving incoming calls from customers regarding messages received regarding the accounts as well as answering questions or concerns the client may have concerning the account. Taking appropriate actions including the closing of accounts and issuing new cards to protect the customer and providing a remarkable experience as much as possible.Service Processor 2Duties include: Processing Private Investor Loans for various investors including The Texas Veterans Land Board and various financial institutions. Researching investor history with Various programs to located documents needed to finalize processing. Making outgoing callsTo investors for additional information as well as obtaining status of mortgage releases with emails as necessary. Duties also include scanning, preparing, reviewing, copying in order to finalize documents. Other duties include opening QA documents for our REDO department And processing County Rejections as needed and running daily reports for the Private Investors. Other duties performed as needed on a regular basis which include entering data by needed for processing for a special project to assist other associates to ensure these are completed in a timely manner within compliance dates when necessary.Position: Document ProcessorDuties include: Reviewing mortgage documents, label and prepare documents into proper format to image documents. Research loan documents, process loan documents, make calls to Branch office requesting documents and fax to branches when needed. Complete daily reports, meeting deadlines and other duties as necessary. Daily use of Rekon, Filenet, Microsoft Office including Excel, Word and Outlook. |
