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Click here or scroll down to respond to this candidateCandidate's Name
Property ManagerEMAIL AVAILABLEPHONE NUMBER AVAILABLEMy goal is to obtain a challenging and dynamic Property Management opportunity that will drive me to fully utilize and expand my skill set, which includes strong organizational skill and ability to handle all issues related to property management skills in Microsoft Word, Spreadsheet, Data Entry, and Excel experienced Internet Skills, One Site, and YardiProperty Manager Chapin ManagementWashington, D.C. 20020 11/22- Present Ensure the smooth running of our community in a fast-paced environment. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc. Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation and profitability. Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance and management personnel, in order to maximize their engagement and minimize turnover. Driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs.Assistant Property Manager -Ultimate Staffing Services(SOME)- November 2021 to July 2022Responsible for daily entries into Ledger, Matched invoices with receipts to verify accuracy. Maintained files by uploading all required and requested documents and photocopying. Conducted month-end account procedures. Completed past due recertification from 2017 up to 2021, processing rent, reviewing ledgers for accuracy income changes to reflect ledgers, referring residents to Payment Plan Application and ERAP, Investigating Stay DC funds regarding residents, apartment inspection including vacant and occupied for unreported Maintenance issues, cleanliness, daily reports D&P reports, Late Fee report Compliance Specialist BeMore StaffingSeptember 2021 to November 2021Rebuilding HUD and Tax Credit files. Prepared and completed all daily paperwork for leasing, maintenance operations and all accounting including accounts payable, receivable and payroll. Reported property income, billed monthly charges and utilities while collecting and maintaining zero delinquency.Assistant Property Manager Eagle Point Management Washington, DC March 2015 to October 2017Managing a property team Liaising with both tenants and landlords. Visiting properties and carrying out inspections. Collecting references for potential tenants. Dealing with people over the phone and via letters and emails and record all documentation. Meetings with residents associations. Ensuring that all site operations are in compliance with established Company policies and procedures.Appointing contractors and then monitoring their work. Ensuring that properties are properly maintained. Assessing and evaluating reported maintenance issues. Review existing property management processes, procedures, and systems.Ensuring that services are delivered to agreed timescales. Establish terms and conditions for property leasing and rental. Preparing budgets for senior managers. Arranging for the collection of rental. Chasing up rent defaulters. Monitoring and enforcing the terms of all lease agreements. Controlling procurement and expenditure costs. Conduct Interviews, Training and supervising staff. Ensure files are completed for Annual, Quarterly and File Audits Successfully passed all File Audits and REACLeasing Specialist & Compliance Assistant Park 7 Apartments - Washington, DC February 2014 to July 2015 Lease -Up Leasing Specialist Lease all the vacant units by qualifying prospective residents considering the company standards with Excellent marketing techniques and strategies. Comply with all State, Federal and/or local laws relating to Fair Housing. Complete guest cards and follow-up with the prospects to boost occupancy in Onesite. Determine lease-up needs during pre-leasing process Resolve resident issuesGreeted, pre-qualified, and followed-up with prospective tenants; process and verified eligible tenant applications.Maintained units to ensure market-readiness, coordinated and led apartment tours, answered questions, and highlighted selling features and property amenities. Provide help for requests by the maintenance team and check resident satisfaction in person and through regular follow-up callsCompliance Assistant Send recertification notices to residents within notification time requirements. Conduct applicant interviews and determine eligibility. Coordinate on-site data collections and processing of resident information, Schedule resident recertification interviews and Insure proper calculation of income, assets, rent levels, etcLeasing Consultant -Fort Chaplin Park Apartments - Washington, DC 2013 to 2014 Greet prospects and qualify by covering all criteria by asking questions to utilize completed guest cards and immediately record all telephone and in-person visits on Guest Cards and input in Yardi Files own guest cards and maintain according to established procedures. Inspect models and available "market ready", communicate related service needs to Property Manager. Apply product knowledge to clients' needs by communicating the features and benefits; close the sale. Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Property Manager for approval. Follow up with applicant regarding status,Ensure apartment is ready for resident to move-in on agreed date. Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect's needs. Secure new resident's signature(s) on appropriate paperwork prior to move-in. Monitor advertising effectiveness. Gather information about market competition in the area and file.Represent the company in a professional manner at all the times. Supervisor, Kendra Wilkins The Shelter Group - District Heights, MD February 2006-2013 Leasing ManagerHigh sales closing ratio, excellent written and oral skills, advanced computer proficiency to include Word and ExcelPossess the ability to multi task, be detail oriented, and have the capability to work independently as well as a part of a team.Responsibilities include conducting property tours for prospects, the production and review of accurate lease documents handling resident and prospect inquiries in an appropriate manner Maintaining resident relations, ensuring that leased apartments are ready for move in, and performing administrative office work.Experienced in American First Registry also sending out verification. Efficient and detail-oriented with ability to process paperwork, manage files, maintain accurate records, schedule appointments, compose business correspondence, prepare reports, handle incoming / outgoing mail Supervisor, Edward Davis E.A.D Home Improvement - Clinton, MD 2000 to 2005 Assist with scheduling appointments/ maintaining calendar; Telephone calls to clients to verify appointments; Greet clients; assist with maintenance of bookkeeping Assist with preparation of contracts and flyers using Microsoft Word; Maintain time and attendance on a daily basis for staff and crew. Maintain files, Xeroxing, contracts, and handling money. Experienced in Tax Credit, HUD, Voucher programs and Conventional Units,: Microsoft Word, PowerPoint, Excel and Spreadsheets, First American Registry, Yardi, Jenark, Grace hill, Rent Grow |
