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Title Customer Service Technician
Target Location US-CO-Parker
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Candidate's Name
Parker, CO Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceRoute Service TechnicianUnited Site Services-Denver, COJanuary 2024 to PresentService Portable ToiletsWarehouse Forklift/Pallet Jack/Tow Operator/Delivery Route Driver United States Postal Service-Denver, COJune 2015 to January 2024Dedicated and detail-oriented Route Warehouse Delivery professional with extensive experience at the United States Postal Service. Committed to ensuring timely, accurate deliveries and providing exceptional customer service. Seeking to leverage expertise in logistics and delivery operations in a challenging and rewarding position to contribute to organizational success and community service. ExperienceRoute Warehouse Delivery EmployeeUnited States Postal Service (USPS)] Mail and Package Sorting: Accurately sort and organize diverse types of mail and packages, ensuring correct categorization and minimizing errors to maintain efficient delivery processes.  Loading and Unloading: Efficiently load and unload delivery vehicles, optimizing space and ensuring the safe transport of items to prevent damage and delays.  Timely Deliveries: Ensure all mail and packages are delivered on time within a designated route, consistently meeting or exceeding delivery deadlines, thus supporting the USPS's commitment to reliability.  Customer Service: Provide professional and courteous service to recipients, addressing any delivery-related issues promptly and maintaining a positive image of USPS within the community.  Route Navigation: Navigate delivery routes efficiently, utilizing GPS and local knowledge to adapt to unforeseen challenges such as traffic disruptions, road closures, and inclement weather.  Safety Protocols: Adhere to all USPS safety protocols and procedures, contributing to a strong safety record and ensuring personal and public safety at all times.  Reliability: Maintain reliable attendance and consistent performance, supporting the day-to-day operations and fostering trust within the team and with customers through dependable service.  Documentation: Accurately complete required documentation and reports, including delivery confirmations, vehicle maintenance logs, and incident reports, ensuring compliance with USPS policies. Accomplishments Delivery Accuracy: Achieved a nearly error-free delivery record, ensuring high customer satisfaction and reducing the incidence of complaints and lost mail.  Customer Satisfaction: Consistently received positive feedback from customers for exceptional service, professionalism, and friendly demeanor, enhancing the reputation of USPS in the community.  Efficiency Improvement: Implemented route optimization strategies that improved delivery efficiency, reduced time spent on each route, and minimized fuel consumption, contributing to cost savings and environmental sustainability.  Safety Record: Maintained an exemplary safety record by rigorously following USPS safety protocols and guidelines, Route Navigation  Time Management  Customer Service - Problem Solving  Attention to Detail - Safety Compliance - Logistics and Delivery Operations  Communication Skills  Documentation and Reporting  GPS and Route PlanningEducation High School Diploma:SkillsTime management, Customer service, Communication skills, English, Leadership, Delivery Driver Experience, Box Truck Experience, Van Driver, Forklift, Pallet Jack Experience, Driving Experience, Route Driving ExperienceEducationHigh school diplomaDenver East High School - Denver, COAugust 2008 to May 2012Skills Box truck Van driver Customer service Pricing Truck driving Heavy lifting Load & unload Automotive diagnostics Service technician experience Planograms Leadership Organizational skills Mechanic experience Hand tools Tanker Freight Experience Route Driving Delivery Driver Experience Floor buffing (5 years) Janitorial experience Custodial experience Buffing Vehicle Maintenance Machining Forklift Operator (9 years) Riding Pallet Jack Operator (9 years) Lawn Care Time Management Blueprint Reading Commercial Cleaning Warehouse experience (9 years) Plumbing Landscape Maintenance Oil Change Merchandising Mowing Tractor-Trailer Carpentry Facilities Maintenance Commercial Driving Handyman FlatbedCertifications and LicensesNon-CDL Class CDriver's LicenseForklift Certification

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