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Sr Scrum Master Resume Boca raton, FL
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Title Sr Scrum Master
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 PROFESSIONAL SUMMARY:      Over 10+ years of experience as Senior Project Manager, Agile Scrum Master, Product Owner and Business Analyst in Software Development Life Cycle (SDLC) including Requirements Elicitation, Documentation, Agile and Waterfall Methodologies      SAFe  Release Train Engineer
      SAFe  Scrum Master      PMI-ACP  Agile Certified Practitioner
      SAFe  Product Owner/Product Manager (PO/PM)      ScrumAlliance  Certified Scrum Master (SCM)      Planning, Financial Analysis, Process Management, Development and Implementation of Complex Projects      Strong ability to work independently and in team environment to establish excellent relationships      Conduct Stakeholder Analysis for thorough understanding of the process and various roles and responsibilities of the team members      Solution-driven Expert with exceptional problem-solving, multitasking, and decision-making skills      Resolve Team conflict, motivate cross-functional teams, and understand project objectives to produce high-quality deliverables      Project health status and financial reporting - communicate major milestones, identify potential risks and provide continuing direction towards successful implementations      Application Lifecycle Management Tools: Jira, Rally, Azure DevOps, MS 365, Mural, Lucid chart, MS Project, MS Visio      Program Manager (PM) in documenting Scope, Vision and Feasibility of the project      Extensive experience in documentation of business requirements and system functional specifications including BRD and FRD      Conducted Stakeholder analysis for through understanding of the process and various roles and responsibilities of the team members      Created project work plans to work with architecture, development and testing      Created Functional Design Documents, Impact Analysis and Product Backlog RefinementSKILLS:Agile   12YrsScrum   11YrsWaterfall   5YrsKanban   8YrsJira   8YrsRally   3YrsAzure DevOps   2YrsMural   4YrsMS Excel   12YrsMS Visio   12YrsMS Project   4YrsMS 365   5YrsPROFESSIONAL EXPERIENCE:Everi Holdings Inc.   Las Vegas, NV                                                                                          May 2023   PresentTechnical Project Manager/Agile Scrum Master      Leads the activities of assigned projects, including gathering requirements, creating schedules and rollout plans, and overseeing production, operations, and technical activities      Conduct Daily Scrum Meetings, review Iteration Backlogs in timely manner and escalated roadblocks to find quick resolutions      Facilitate with Product Owners with regards to Product Backlog, Iteration Backlog, Iteration Burndown      Refinement requirement dependencies and negotiate priorities with Product Owner and Subject Matter Experts (SME)      Manage project risk and issues and track activity progress to ensure project goals are achieved in timely manner
      Coordinate multiple teams to self-organizing and optimizing for successful iteration execution   Team to improve data accuracy and operational efficacy      Monitor business process and various release processes as appropriate to ensure all risk, security, and development requirements
      Responsible for all aspects of the health, timeliness, and success of projects across a diverse set of project disciplines      Facilitate Agile Teams for with migration and expansion of Business Intelligence Platform to improve reporting and analytics efficiencies - Faster data accessibility and processing through delivery of final product via Agile Methodologies      Collaborate across product areas to strategically plan targeted Release Deliverables for Release schedules   Product Development, Product Management, Integration, Reporting and Analytics      Create and review project plans to determine time frames, resourcing implications, funding limitations, and operating procedures      Serves as liaison between internal and external teams throughout the project lifecycle and monitors project timelines and key development milestones      Provides technical direction on project analysis, design, development, testing, and deployment.      Ensures effective communication with scrum teams and other cross-functional teams      Identify, log and manage key issues to minimize risks for business      Ensure requirements for internal projects align to operational standards      Identify project management coordination gaps or areas for improvement and implements solutions      Facilitate communication with the business stakeholder, Product Management, and the delivery teams to ensure accurate translation of business objectivesNextEra Energy, Inc.    Palm Beach Gardens, FL                                                             March 2022   April 2023Senior IT Project Manager/Agile Scrum Master      Facilitate three Agile Teams for with migration and expansion of Business Intelligence Platform to improve reporting and analytics efficiencies - Faster data accessibility and processing through delivery of final product via Agile Methodologies      Collaborate across product areas to strategically plan targeted Release Deliverables for Release schedules   Product Development, Product Management, Integration, Reporting and Analytics      Actively worked with the Epic Stakeholders and Product Owners to monitor and prioritize Program Backlog regularly to meet Product Development Cloud Foundation   Release Timelines Management to increase value and market share      Create Cadence to identify Agile Teams, resolve team dependencies and conducted Program Increment Planning (PI)      Facilitate the Scrum Process with Cross-functional Teams involving complex projects      Coordinated Solution Train and Agile Release Train events including Program Refinement      Coordinate multiple teams to self-organizing and optimizing for successful iteration execution   Team to improve data accuracy and operational efficacy      Conduct Daily Scrum Meetings, review Iteration Backlogs in timely manner and escalated roadblocks to find quick resolutions      Facilitate with Product Owners with regards to Product Backlog, Iteration Backlog, Iteration Burndown      Ensures effective communication with scrum teams and other cross-functional teams      Gather Product Management, Stakeholder, and Architects  input to accurately define product features and to create user stories that fulfill desired functionalities
      Refinement requirement dependencies and negotiate priorities with Product Owner and Subject Matter Experts (SME)      Coordinate upgrading the tool to informatica 10.5.1 to improve the performance of the newly developed jobs      Ensure requirements for internal projects align to operational standards      Manage project risk and issues and track activity progress to ensure project goals are achieved in timely manner
      Coordinate activities among project team members and other internal departments to organize as needed to meet project goals and ensure project completion is on schedule      Identify project management coordination gaps or areas for improvement and implements solutions      Identify Epic Owners and coach them to write Epic statement and Lean Business cases      Establish Lean-Agile Portfolio and Value Streams to define and deliver Project Status Reports to Senior Level ManagementCNA Insurance Company   Chicago, IL                                                                        February 2021   February 2022Senior Agile Scrum Master/Project Manager      Actively worked with the Epic Stakeholders and Product Owners to monitor and prioritize Program Backlog regularly to meet Product Development, Rating, Portal Configuration, Cloud Foundation   SaaS Model and Integration, Release Timelines to increase value and market share      Collaborate across product areas to strategically plan targeted Release Deliverables for Policy Lifecycle Processing and Release schedules   Product Development, Product Management, Account Management, Agency Integration, Reporting and Analytics      Facilitate SDLC Teams for critical migration of Specialty Insurance Policy Processing Platform to enable full processing of Insurance Lifecycle Transactions from project initiation through delivery of final product via Agile Methodologies      Created Cadence to identify Agile Teams, resolve team dependencies and conducted Program Increment Planning (PI)      Coordinated multiple teams to self-organizing and optimizing for successful iteration execution   Transaction Services Integration Team to develop GCP-hosted services to process policy transactions form External SaaS Solution Provider      Conduct Daily Scrum Meetings, review Iteration Backlogs in timely manner and escalated roadblocks to find quick resolutions      Facilitate with Product Owners with regards to Product Backlog, Iteration Backlog, Iteration Burndown      Gather Product Management, Stakeholder, and Architects  input to accurately define product features and to create user stories that fulfill desired functionalities and Insurance Underwriting Compliance Policies      Refinement requirement dependencies and negotiate priorities with Product Owner and Subject Matter Experts (SME)      Ensure requirements for internal projects align to operational standards      Serves as liaison between internal organizations as well as in client and external vendor organizations to ensure all project targets and requirements are met various transaction handlers   Sync Client, Quote, Endorse, Issue, Address Standardization, Geo Codes, New Policy Number, Claims, Premium, Billing, Backend Processing and Agency Feed      Coordinate activities among project team members and other internal departments to organize as needed to meet project goals and ensure project completion is on schedule      Developing the knowledge to understand functionalities, policies, procedures and compliance requirements      Coordinated activates with Spring Cloud GCP-hosted service with External Vendor      Manage project risk and issues and track activity progress to ensure project goals are achieved in timely manner
      Manages the integration of vendor tasks, and track and review vendor deliverables, as appropriate for the projectUnited Services Automobile Association   San Antonio, TX                                            May 2020   January 2021Senior Agile Scrum Master      Facilitate SDLC Teams for Federal Financial Institution Regulatory Compliances Project initiation through delivery of final product via Agile Methodologies      Actively worked with the Epic Stakeholders and Product Owners to monitor and prioritize Product Backlog regularly to meet Release Timelines and to increase value to the business-critical compliancy timelines      Organize multiple teams to self-organizing and optimizing for successful iteration execution      Conduct Daily Scrum Meetings, review Iteration Backlogs in timely manner and escalated roadblocks to find quick resolutions      Facilitate with Product Owners with regards to Product Backlog, Iteration Backlog, Iteration Burndown      Gather Product Management, Stakeholder, and Architects  input to accurately define product features and to create user stories that fulfill desired functionalities and regulatory compliances      Collaborate across product areas to strategically plan targeted Release Deliverables for and production release schedules      Analyze requirement dependencies and negotiate priorities with Product Owner      Ensure requirements for internal projects align to operational standards      Coordinate activities among project team members and other internal departments to organize as needed to meet project goals and ensure project completion is on schedule      Responsible for staying ahead of industry advances that may improve internal processes and product efficiency      Serves as liaison between internal organizations as well as in client and vendor organizations to ensure all project targets and requirements are met      Manage project risk and issues and track activity progress to ensure project goals are achieved in timely manner
      Identify project management coordination gaps or areas for improvement and implements solutions      Created Cadence to identify Agile Teams, resolve team dependencies and conducted Program Increment Planning (PI)      Identified Epic Owners and coached them to write Epic statement and Lean Business cases      Manages the integration of vendor tasks, and track and review vendor deliverables, as appropriate for the project      Facilitate communication with the business stakeholder, Product Management, and the delivery teams to ensure accurate translation of business objectives
Fidelity National Information Services   Milwaukee, WI                                            September 2019   April 2020Program Manager/Agile Scrum Master      Coordinate teams to self-organizing and optimizing for successful iteration execution      Actively worked with the Product Owners and Stakeholders to monitor and prioritize Product Backlog regularly to meet Release Timelines and to increase value to the business
      Implemented Scaled Agile at a large solution level for debit card processing      Collaborate across product areas to strategically plan targeted Release Deliverables for sprints and production release schedules      Conducted daily Scrum meetings, review Sprint Backlogs in timely manner and escalated roadblocks      Bring together Product Management, Stakeholder, and Architects  input to accurately define product features and to create user stories that fulfill desired functionalities      Analyze requirement dependencies and negotiate priorities with Product Owner      Ensure requirements for internal projects align to operational standards      Coordinate activities among project team members and other internal departments to organize as needed to meet project goals and ensure project completion is on schedule      Manage project risk and issues and track activity progress to ensure project goals are achieved in timely manner      Facilitate with Product Owners with regards to Product Backlog, Sprint Backlog, Sprint Burndown      Identify project management coordination gaps or areas for improvement and implements solutions      Manages the integration of vendor tasks, and track and review vendor deliverables, as appropriate for the project      Coordinate with Release Train Engineer (RTE) to define and deliver Project Status Reports to Senior Level Management      Coordinated Solution Train and Agile Release Train events including Program Refinement      Facilitate communication with the business stakeholder, Product Management, and the delivery teams to ensure accurate translation of business objectives      Coordinate activities and multi-tasking among project team members, other internal departments and client or vendor organizations as needed to meet project goals and ensure project completion is on scheduleShanaSoft, LLC   McKinney, TX 			                                                      January 2018   August 2019Product Owner/Agile Scrum Master      Facilitate teams to self-organizing and optimizing for successful Development Process      Coordinated with Product Owners with regards to Product Backlog, Sprint Backlog, Sprint Burndown      Actively worked with the Product Owners and Stakeholders to monitor and prioritize Product Backlog regularly to meet Release Timelines and to increase value to the business      Functioned as liaison between functional business units and IT      Gather, analyze, and document requirements by facilitating meetings with Business Owners and Subject Matter Experts (SME) for User Story developments      Coordinated User Acceptance Testing (UAT) for each release, assisting cross-functional SME with new functionalities and Scrum processes with demos
      Conducted Sprint Retrospectives to discuss successes and failures for each sprint; discuss various options to improve future sprints      Engaged with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization      Emphasis on Agile best practices such as Time-boxing, Continuous Integration, Continuous Testing and Pairing      Worked with developers and created standards relationships to assure quality work      Collaborated with Business Team to implement new requirements      Maintained risk and issues logs and actively managed mitigation strategies      Documented and designed practical, useful and cost-effective solutions to suite functional specifications which become the baseline for development and testing      Defined and documented test conditions and scenarios that can be utilized on a repeatable basis      Gathered requirements from stakeholders to create Business Requirements Document (BRD) for the business to define and document the current state as a basis to establish gaps      Manage project initiation activities that include identifying contractual obligations, client or business needs and goals, existing situation, necessary contacts, and access to existing information as needed      Planned iterations in JIRA to include the Stakeholders, Product Owners, and Scrum Teams      Worked closely with the development and testing teams throughout the project lifecycle to ensure technical integrity while requirements are clear communicated and development is aligned      Create customized process improvements to meet client requirements, system integration within the company or external products or engagementsFranklin American Mortgage Company   Las Colinas, TX	                                         April 2017   December 2017Agile Scrum Master      Provided and recommend solutions, processes and procedures for enhancements, additions, and modifications to improve existing systems      Gathered requirements from stakeholders to create Business Requirements Document (BRD) for the business to define and document the current state as a basis to establish gaps      Facilitated the Sprint Planning in JIRA to include the Stakeholders, Product Owners, and Scrum Teams      Tracked and effectively communicated team velocity and sprint/release progress to all affected teams and management      Responsible for Business Analysis and Requirement Gathering      Analyze requirement dependencies and negotiate priorities with Product Owner
      Gathered requirements from stakeholders to create Business Requirements Document (BRD) for the business to define and document the current state as a basis to establish gaps      Spearheaded cross-functional teams to facilitate Stakeholders  requirements, implementations and acceptance criteria      Ensured that the user stories selected for the sprint were sized appropriately and prioritized accordingly
      Successfully created and maintained key relationships with third party vendors driving initial contacts through high level executives      Facilitated Joint Requirement Planning (JRP) Sessions with Subject Matter Experts (SME) to better understand the Project Requirements      Facilitated and ensured the Scrum Ceremonies were well coordinated with Product Owners and Scrum Teams to meet the desired acceptance criteria for delivered product      Removed impediments and protected team members from interruptions and distractions to maximize productivity      Understanding and experience managing Cloud hosting and automation projects      Successfully increased the ROI by increasing the Stakeholder participation Managed Scope Creep and communicated with Business Stakeholders on feasibility and effort analysis      Created and managed Product Backlog and Sprint Backlog in accordance to Agile Framework      Serves as liaison between internal organizations as well as in client and vendor organizations to ensure all project targets and requirements are met      Worked closely with Business and IT teams to communicate, bridge requirements, scope, estimates and other data elementsBank of America   Plano, TX                           		                                                January 2009 - September 2015Business Analyst /Project Coordinator/Scrum Master      Facilitated Joint Requirement Planning (JRP) sessions with SME in understanding the Project Requirements      Updated Agile Tracking Systems to provide transparency on product and Sprint Backlogs
      Worked with the Scrum Team and the Product Owner to negotiate the minimum viable product for delivery      Extensive knowledge of mortgage origination and liquation processes      Helped business and scrum team to understand the basic fundamentals of Iterative Development      Spearheaded cross-functional teams to facilitate Stakeholders  requirements, implementations, and acceptance criteria, reporting via MS SQL      Gathered, analyzed and documented requirements by facilitating meetings with Business Owners, Subject Matter Experts (SME)      Actively worked with the Product Owners and Stakeholders to monitor and prioritize Product Backlog on a regular basis to meet Release Timelines and to increase value to the business      Worked with external vendors and business partners to coordinate cross-functional dependencies to meet product objectives      Negotiated with business to ensure proper timeline is extended when scope is increased      Fostered team spirit by coaching other team members and maintained consistent and approachable work environment      Coordinated user acceptance testing each release, assisting cross-functional SME with new functionalities and Scrum processes      Driven User Acceptance Testing (UAT) with the business users which included facilitation and management of discovered issues      Conducted the development of test cases based on documented requirements and perform user testing during sprints and as part of formal testing activities      Coordinated user acceptance testing each release, assisting cross-functional SME with new functionalities and Scrum processes
      Served as the coordinator between Business and Technical Development Team      Reported Bi-weekly Project Milestones and deliverables to Stakeholders      Served as primary business analyst on a SharePoint 2007 implementation, MS Dynamics upgrades as well as worked on custom application development projects      Mentored other analysts to develop business knowledge and analytical skills      Properly identifying, logging, and managing key issues to minimize risks for business alliance projects and work with designated groups to mitigate risks      Utilized strong analytical and research techniques to identify gaps and inconsistencies with current measuring tools to improve business model and cost efficiency      SharepointEducation and Certifications:Bachelor s  Degree   University of Texas at DallasSAFe  Certified Release Train EngineerSAFe  Certified Scrum MasterSAFe  Certified Product Owner/Product ManagerPMI-ACP  Agile Certified Practitioner

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