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Title Entry-Level Customer Service
Target Location US-GA-Atlanta
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Entry-Level IT Professional with a Strong Passion for Learning and GrowingAtlanta, GA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEComputer enthusiast with experience building computers since the age of 15. Skilled in coding in multiple languages, developing dapps, and troubleshooting software and hardware problems. Recently completed the CompTIA A+ Certification and working towards the Network + certification. Looking for an entry-level IT position in a fast-paced environment where I can use my skills and knowledge to contribute to the team and learn from experienced professionals Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceIndependent Contractor/DriverDoorDash-Dothan, ALJanuary 2023 to Present Provided excellent customer service by delivering food orders on time and accurately. Communicated effectively with customers, restaurants, and other Dashers to resolve issues and ensure smooth deliveries. Solved problems quickly and efficiently by troubleshooting delivery issues and finding alternate routes when necessary. Managed time effectively by planning routes, estimating delivery times, and multitasking. Paid attention to detail by checking orders for accuracy, following instructions carefully, and communicating with customers about any changes to their orders. In addition to the above, I also gained experience using GPS navigation apps and other smartphone apps, which are essential skills for many IT jobs. Human Intelligence Task WorkerAmazon Mechanical Turk-RemoteJuly 2010 to Present Attention to detail:Amazon Mechanical Turk Workers must pay attention to detail to ensure their work is accurate and reliable. This skill is also important for IT professionals, who must be able to write and debug code accurately. Ability to follow instructions:Amazon Mechanical Turk Workers must follow instructions carefully. This skill is also important for IT professionals, who often need to follow complex instructions from clients or team members. Ability to meet deadlines:Amazon Mechanical Turk Workers must meet deadlines to complete tasks on time. This skill is also important for IT professionals, who often must meet project deadlines. Communication skills:Amazon Mechanical Turk Workers need to be able to communicate effectively with requesters to clarify instructions and resolve any issues. This skill is also important for IT professionals, who often must communicate with clients, team members, and other stakeholders. MechanicPort City Trailers-Mobile, ALSeptember 2022 to December 2022I was responsible for the maintenance and repair of pull-behind hitch trailers and gained the following skills in the process: Troubleshooting:Hitch trailer mechanics must be able to troubleshoot various mechanical and electrical problems. This skill is also essential for IT professionals, who must be able to troubleshoot computer and network problems. Attention to detail:Hitch trailer mechanics must pay attention to detail to ensure their work is accurate and reliable. This skill is also important for IT professionals, who must be able to write and debug code accurately. Customer service:Hitch trailer mechanics need to be able to provide excellent customer service to their customers. This skill is also important for IT professionals, who often need to interact with customers to provide support and resolve issues. Teamwork:Hitch trailer mechanics often work as part of a team to meet deadlines and deliver quality work. This skill is also important for IT professionals, who often must collaborate with other team members on projects.EducationHigh school diplomaDothan High School - Dothan, ALAugust 2006 to May 2010Skills Computer skills Operating systems Computer networking Mobile device management IT support Computer hardware LAN Microsoft Windows Software Troubleshooting Network Support Desktop Support Network Support Help Desk Active Directory Linux DNS GitHub DHCP WAN DHCP Git Git TCP/IP VPNLinkshttps://github.com/subspanhttps://LINKEDIN LINK AVAILABLECertifications and LicensesCompTIA A+Driver's License

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