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Title Customer Service Representative
Target Location US-AZ-Phoenix
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Site AdministratorPhoenix, AZ Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLETo obtain a career as a Customer Service Representative in the Hospitality industry. Authorized to work in the US for any employerWork ExperienceSite AdministratorWork While - Goodyear, AZSeptember 2023 to Present Assist with worker clock in and clock out on the WorkWhile app Adjust clock in times if needed ( making sure people get through using the QR code) Support HelloFresh check in process Report no shows Help with supervision onsite Greet guests as they enter and leave the facility Daily audits of times and location of the workers Adhere to all rules and procedures of the company Assist security in maintaining a safe work environment Courier/Delivery Driver LogisticsCrossroads Courier, Inc. - Phoenix, AZFebruary 2022 to November 2023 Delivering products locally and out of state in a timely manner. Collecting inventory for orders and preparing orders for delivery. Preparing medical supplies for flights and delivering cargo to airports. Carside ServerApplebee's - Phoenix, AZApril 2019 to August 2021 Assist guests in placing to go orders Answering multi lines phones and answering questions regarding the menu Checking quality and ensuring all orders are correct and bagging orders along with proper utensils and condimentsCustomer Service RepresentativeMaximus - Phoenix, AZMarch 2019 to August 2021 Informed consumers about Medicare. Helped find resources and local doctors for consumers. Ensure that they had the knowledge about their accounts. Assist with mailing out forms or cards needed Provide an understanding solution to their problems and helping them to move forward. Crew MemberMcDonald's - Phoenix, AZMarch 2019 to November 2020 Assist guests with taking orders Cashier duties electronic payments and cash handling Daily cleaning and maintenance on store and drink machines Delivery DriverInsomnia Cookies - Columbus, OHDecember 2017 to March 2019 Ensured quality of products Delivered products in a timely manner Confirmed that all ordered products were delivered Delivery DriverDomino's - Pickerington, OHJanuary 2017 to March 2019 Assisted guests with orders Checked product quality Ensured that all products ordered were delivered Customer Service RepresentativeContactUS Communications - Hilliard, OHDecember 2014 to March 2019 Worked on several accounts including prescription medication, clothing, and college dorm accessories Assisted clients with credit card payments and enrollment for credit cards Assisted clients with purchases and lost purchased items Supported clients with finding the right prescription plan and prices Department SupervisorMcDonald's - Gahanna, OHMarch 2013 to February 2019 Resolved any guest service issues Oversaw the Kitchen department Submitted invoices to corporate for review Maintained inventory control Responsible for weekly cash audits Maintained supply orders and truck delivery schedule Daily management of the storeCarryout/CashierP.F. Chang's China Bistro, Inc - Columbus, OHFebruary 2014 to August 2017 Received and processed payments Performed hosting duties when applicable Ensured order accuracy Answered calls and questions about the menu Assisted guests in placing to go ordersCashierRaising Cane's - Gahanna, OHJanuary 2014 to June 2017 Took customer orders and checked order accuracy Responsible for daily cleaning and maintenance of restaurant and equipment Opened and closed restaurant according to procedures EducationHigh school or equivalentSkills TEAM PLAYER (10+ years) CUSTOMER SERVICE (10+ years) RECEPTIONIST (3 years) RETAIL SALES (4 years) POS (10+ years) Sales (10+ years) training (10+ years) Server (6 years) fast learner (10+ years) English (10+ years) Restaurant experience (10+ years) Guest Services (10+ years) Delivery Driver Experience (5 years) Host/Hostess (5 years) Cooking Food service Microsoft Word Courier Logistics Food Preparation Load & Unload Restaurant Management Inventory Control Busser Bartending Cash Handling Kitchen Experience Management Time Management Cleaning Experience Merchandising Human ResourcesCertifications and LicensesFood Handler CertificationAdditional InformationKEY QUALIFICATIONS Caring, Compassionate Flexible Exceptional Customer Service Skills Loyal Works Well Under Pressure Productive Results Driven Team Leader, Team Player Goal Oriented Supportive

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