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| | Click here or scroll down to respond to this candidateCandidate's Name
Street Address Erie CtOrlando, FL Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEAccomplishmentsDeveloped a comprehensive e-commerce platform for a retail startup, utilizing modern web technologies, which significantly improved online sales.Led the migration of a legacy application to a cloud-native architecture using AWS, enhancing scalability and reducing operational costs.Built a real-time data analytics dashboard for a healthcare provider, enabling better decision-making through enhanced data visualization and reporting.Automated the deployment process for a financial services company using CI/CD pipelines, reducing deployment times and minimizing downtime.These are just a few examples of my work; more details are available upon request.Areas of ExpertiseSoftware Engineering Web Development Network ConfigurationTechnical Support Hardware Installation Database SystemsCloud Computing Project Management Quality AssuranceProfessional ExperienceHomeIT, Orlando, FLSoftware Engineer March 2018 PresentDeveloped and maintained scalable web applications using React, Node.js, and AWS, enhancing user experience and system performance.Collaborated with cross-functional teams to design and implement software solutions, improving efficiency and functionality across various projects.Utilized version control systems like Git to manage codebase changes, ensuring seamless integration and deployment processes.Automated testing procedures and implemented continuous integration (CI) pipelines, reducing software defects and speeding up development cycles.Optimized database queries and data structures in SQL, improving application performance and data retrieval times.Designed RESTful APIs and integrated third-party services, enabling enhanced communication between systems and improved data sharing.Conducted code reviews and provided mentorship to junior developers, fostering a culture of continuous learning and improvement.T-Mobile, Colorado Springs, COTechnical Support Specialist March 2017 - March 2018Addressed and resolved issues related to T-Mobile cell towers, network connectivity, and telecommunication devices.Improved customer satisfaction through effective management of support escalations and issue resolution.Contributed to the development of a new remote diagnostic tool, enhancing the speed and accuracy of issue resolution.Managed high call volumes and collaborated with team members to provide efficient support.Skills SummaryInformation Technology & Systems Engineering: Operating Systems (Windows, UNIX: Linux/MacOS), Network Configuration, Virtualization (VMware, Hyper-V), Active Directory Management, System Security (Firewalls, VPNs), Backup and Recovery SolutionsSoftware Engineering: Software Development, Design Patterns, Software Development Life Cycle (SDLC), Version Control (Git)Computer Science: Data Structures & Algorithms, Object-Oriented Programming (OOP), Computer ArchitectureWeb Development: Front-End (React), Back-End, HTML, CSS, JavaScriptProgramming Languages: Python, JavaDatabase Systems: Relational Databases, SQLCloud Computing: AWS, Cloud Infrastructure Management, Containerization (Docker, Kubernetes), Serverless Computing, Cloud Storage Solutions (S3, Azure Blob Storage), Cloud AutomationTechnical Support: IT Support, Troubleshooting, System Diagnostics, End-User Training, Software Installation & Configuration, Remote Access and Support ToolsProject Management: Agile methodologies, Software DocumentationSoft Skills: Strong Communication (verbal/written), Team Collaboration, Customer Relations,Performance Management, etc.Quality Assurance: High volume call center experienceEducationBachelor of Science in Computer ScienceValencia College, Orlando, FL |