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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEObjective: Personable customer service professional offering over 9 years of experience resolving account and service concerns for a variety of companies and customers. Smoothly uncover and solve challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success. Education Community College of Denver, Denver, Colorado Basic Studies, 2004 Rocky Mountain Service, Denver, Colorado GED, 2003Skills Supervision Customer Service Cash Handling Food Service Basic Computer Data Entry General Office Stocking and Destocking Inventory Cash registry Quality Retail 10-key data entry BankingExperienceJan 21- June 23Teller, Wells Fargo, Denver, COProvides excellent service by assisting customers with transactions involving personal or business accounts.While keeping a balanced till, secured confidential documents in proper storage. Assisted with maintaining a clean and safe work environment.Jan 20- Dec 21AP Analyst, UCHealth, Aurora, COProvided excellent service by reviewing customers invoices, also customers check requests. While balancing expense accounts, with excellent customer service through via email and phone communication.Jan 19- Nov 19Teller, Loomis, Aurora, COProvides excellent service by balancing customer's accounts in a timely manner for accurate deposits. Assists with maintaining a clean and safe work environment for self and coworkers. Documented all changes and actions in computer-based tracking system. Jul 17- Apr 19Customer Service Representative, Comcast, Greenwood Village, CO Provided excellent service by assisting customers with issues or questions regarding equipment or services.Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.Entered customer interaction details in computer software to track requests, document problems and record solutions offered.Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.While maintaining a clean work environment.Jun 15- Jul 17Cashier, Sodexo, Greenwood Village, COProvided excellent service by assisting customers with purchased item(s). Assisted with maintaining a clean work environment, while operating the cash register. Restocked, arranged and organized merchandise in front lanes to drive product sales. Reconcile cash drawer at the start and end of each shift, accounting for errors and resolving discrepancies.Assisted customers by answering questions and fulfilling requests. Aug 08-Feb 15Lead/Processor, Goodwill Industries of Denver, Denver, CO Supervised a team of 8-10 processors, keeping production schedules on track to meet tight deadlines. Separated products, managed retail inventory.Prepared, boxed and staged outgoing shipments.Researched and resolved discrepancies to maintain accuracy. Updated tags, displays and signage for special promotions. Maintain a clean and safe work environment.Sept 04-Mar 08Assistant Manager, Wingstop, Denver, COSupervised a staff of 2-5.Managed restaurant operations, including ordering food and general kitchen supplies, made bank deposits and conducted restaurant inventory.Trained team members in successful strategies to meet operational and sales targets. Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies. Kept work areas clean, organized and safe to promote efficiency and team safety. Awards & Acknowledgements CNA Certificate Phlebotomy Certificate |
