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Click here or scroll down to respond to this candidate9536 Princeton Square Blvd S apt 2102Jacksonville Fl.Street Address
Phone: PHONE NUMBER AVAILABLE E-mail: EMAIL AVAILABLECandidate's Name
Career SummaryCertified nail technician in the state of Florida; skilled in core competencies that are essential to giving clients an excellent experience with diverse options and flawless results. Expertly skilled in gel nails, acrylic, poly gel, as well as foils and colored powders for an artistically diverse skill set. Knowledgeable in the color wheel and all tools related to the nail industry. Extensive experience acquired over a career spanning fifteen years that make me a superb coach and motivator. Keen insights in skillfully handling all kinds of clients and resolving any issues that may arise. While at Ally was noted for my outstanding ability to diffuse any situation that may arise. Mentored other employees, teaching them the skills required to maintain control of any situation.Work History2018-Present CathyRose Nails Jacksonville FLIndependent Contractor Providing artistic nail design services to a clientele ranging fromwedding parties to advanced individual professional nail service.2018-2018 Parisian Spa and Institute Jacksonville FLStudent Completed the 300 hour course to become certified as a nail technician. Fulfilling a life long dream, I look forward to a rewarding career as I gain experience as a professional nail technician.2008-2018 Ally Financial (formerly GMAC) Jacksonville FLLoss Mitigation, High Risk - Provide client satisfaction using effective business solutions while adhering to all applicable state and federal regulatory and legal guidelines. Taking over escalation calls and defusing upset clients by addressing their concerns and providing best possible resolution proficient in the use of LEX, FastData, Credit Commander, IMS, VanWagonen, NCCI, TLO, IRepo, and more.2007-2008 Citi Group Gray TN/Jacksonville FLCollector, Macys Portfolio and The Home Depot Portfolio. Engaging with the customer using best sales practices, combining active listening with effective questioning while being sensitive to verbal / non-verbal cues. Proactively collaborate with the customer using the appropriate tools to extend help and resolve the situation. Continually met and exceeded scorecard, trained as an Escalations Representative and qualified on skip trace with FastData and LexNex.2006-2007 BELK Department Store Johnson City TNPRESCRIPTIVES Counter Manager-Coordinated all sales, inventory, stock, Promotions.2003-2006 Elder Beerman Hurricane WVELIZABETH ARDEN Counter Manager-Coordinated all sales, inventory, stock, Promotions.MENS FRAGRANCE Counter Manager-Coordinated all sales, inventory, stock, Promotions.Core CompetenciesRelationship Building * Conflict Resolution * Skilled Negotiator * Product Solutions * Cost ControlStrategic Planning * Process Improvement * MS Excel * Word * Power Point * Outlook |
