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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE ~ EMAIL AVAILABLESkills & ExpertiseExtensive administrative, customer service and research experienceStrong organizational and multi-tasking abilities with attention to detailsExcellent knowledge of MS Office (Excel, Word, and Outlook)Administrative ExperienceLofton Staffing Services - Receptionist/Office Assistant (2017 2018 / 2022 - Present)Insurance/Legal/Logistics - Assisted claimants with property insurance claims/policies. Routed calls, scanned, sorted, and filed legal documents/claims. Prepared checks for mailing. Entered shipping/receiving data. Inspected and edited outbound shipping invoices/work orders to monitor/track warehouse merchandise.Office Team, A Robert Half Company - Legal Assistant (2018)Typed legal documents for court cases and tracked service. Retrieved client medical records/billing from storage facilities. Scanned, posted, and filed correspondence and checks to vendors.Transform SR LLC DBA Sears Roebuck & Co. Office Associate/Cash Office Accountant (2018 2021)Distributed, collected, and recorded all cash received for prior business day using accounting software. Completed weekly payroll and screened/oriented new employees. Processed signs and documents with color printer.Express Employment Services Data Specialist (Disaster Recovery Team) (2017 2018)Reported open and closed cases weekly for data team and entered data using Excel spreadsheet tables. Audited and corrected completed files and submitted to archives. Researched information for case managers.ICONMA, LLC, Staffing Services Human Resources Office Assistant (2017)Processed Help Desk tickets w/in a 24-hour turnaround time by responding to appropriate contacts/departments. Provided Human Resources job aids, including job descriptions and list of contacts. Entered employee data w/Excel.Advantage Personnel - Office Assistant/Customer Service Representative (2015 / 2017)Scheduled inbound/outbound shipments from warehouses. Answered incoming calls for pickup and delivery of stored documents. Entered shipping data and edited inventory with attention to detail under strict deadlines.Frazee Recruiting Consultants Imaging Assistant (2015)Entered/indexed data from scanned medical and dental health insurance claims. Edited/corrected scanned claims in several queues, including members, vendors, practice offices and providers. Sorted/distributed mail.American Mortgage & Investment Company Secretary (2005 2006)Provided administrative support for a real estate/mortgage broker. As a certified Notary Public, typed and notarized contracts for sale, deeds, and other public documents. Researched/recorded customer tax and payment amounts.Customer Service ExperienceDillards, Inc. - Sales Associate/Customer Service (2021 - 2022)Assisted customers with accessory purchases, particularly Kendra Scott jewelry, and met a daily sales quota. Assisted customers with online and in-store purchases for pickup, packaging, and gift wrap.Public Awareness, Inc. Customer Service Representative (2014 / 2017)Served non-profit organizations nationwide, including State Troopers Assn., Breast Cancer Awareness and Kids Wish Network by building relationships and securing donations from individuals and corporations.Baton Rouge City Police Clerical Specialist (2006 2013)Assisted the public, police officers and insurance companies in office, by telephone and fax to retrieve traffic accident reports. Researched/located reports by number, price, and availability w/BR Police ADSI system and PaperFlow/PaperVision Imaging software. Filed reports w/witness statements. Entered traffic tickets electronically.EducationLouisiana State University, Postgraduate CourseworkRadford University, M.S. AudiologyGeorge Washington University, B.A. Speech and Hearing Science/Psychology Minor |
