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| | Click here or scroll down to respond to this candidateCandidate's Name
West Palm Beach, Florida Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL SUMMARYPatient Registration Representative in the emergency department where I update and verify all patient information after they have submitted the information in the Phreesia Application.Organized Patient Registration Representative for ten and half years of healthcare experience. Have a professional attitude and maintaining professionalism in stressful situations.SKILLSVerifying health insurancePayment collectingProcessed Inpatient AuthorizationPosting paymentsPacking money for Brinks pick-upEmergency Department PatientRegistration RepresentativeDelray Medical Center Delray Beach,FL 6/1/2020--PresentVerified emergency department check-in through Phreesia to make patient has completed information.Collected payments that are due for patient emergency department visitGreeted patient with a positive approach and provided emergency department policies when needed.Verified out-of-network insurance plans and advised patient on how to find emergency departments that are in their health insurance network.DENTAL CUSTOMER SERVICE REPRESENTATIVE04/01/2019---01/05/2020Took inbound calls from policyholders, healthcare providers, and insurance companies.Answered questions on policy coverage and dental claimsDocumented customer service issues and processed referrals for customers who needed a specialist for dental services.Collected payments by telephoneSearched for dental providers and scheduled dental appointments for customersUNITED COLLETION BUREAULocated and notified customers of delinquent accounts by telephoneDocumented customer financial status at the time of collection effortsAssisted customers with payment arrangements for current debt owedAdvised customers about the laws of their state for debt collectionEDUCATIONHigh School Diploma: 1986Wildwood High SchoolMEDVANCE INSTITUTEMedical Billing and Coding: 2008 |