| 20,000+ Fresh Resumes Monthly | |
|
|
| | Click here or scroll down to respond to this candidatePROFESSIONAL SUMMARYKnowledgeable about preparing invoices, processing payments and pursuingpast-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance- driven.WORK HISTORYAccounts Receivable and Billing Specialist, Street Address /2011 to 08/2024 Farratech Inc. - Norcross, GAInside Sales Representative, Street Address /2011 to 08/2024Farratech Inc - Norcross GADispatch Supervisor, 01/1996 to 01/2009IKON Office Solutions - Lawrenceville, GACONTACTAddress: Loganville, GA 30052Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLESKILLSEDUCATIONHigh School Diploma, 1991Grundy High School - Grundy, VAANDREA RANDALLPrepared and mailed invoices to customers, processed payments, and documented account updates.Maintained strong client relationships through effective communication regarding account status, invoice inquiries, and payment arrangements.Proactively identified potential issues in accounts receivable processes and recommended solutions for improvement, leading to enhanced operational efficiency.Ensured timely application of cash receipts by reconciling daily bank deposits to customer accounts, maintaining accurate account records.Submitted cash and check deposits and generated cash receipts to record money received. Answered customers' questions regarding products, prices, and availability. Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.Supervised team of 25 employees and provided training focused on maximizing overall performance.Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.Created a positive work environment through open communication channels and fostering teamwork among staff members.Streamlined dispatch operations by implementing efficient scheduling and routing strategies. Invoice Processing Accounting Software Proficiency Cash application Collections Management Relationship Building Collections Quality Assurance Microsoft Office Excel Coaching and Mentoring QuickBooks Adaptability Time management abilities Quality Control |