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Click here or scroll down to respond to this candidateCandidate's Name
Address: Street Address Phone: PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLEQualificationsProfessional, dependable, customer service driven individual with exceptional interpersonal skills, seeking employment to develop new skills and expand knowledge.Highlighted SkillsCommunicationTime ManagementPatient Advocacy & SupportEfficient Multi-taskerDetail OrientedPrivacy / HIPPA RegulationsAdaptabilityPersonableEpicOrganizationInterpersonalPrior AuthorizationsMicrosoft OfficeProcess ImprovementsTeam BuildingWork ExperienceSt. Lukes Physicians Group The Vascular Center Easton, PAAdministrative Assistant February 2022 to PresentFormerly - Medical Receptionist July 2021 to February 2022Manage thirteen (13) provider schedules in Epic and OutlookUtilize AMiON to maintain providers call scheduleTrain all incoming medical receptionist and call center representativesSupport team members with new processes and Epic upgradesMaintain practice SmartPhrases and training materialsProvide coverage for call center and medical receptionist call offsOversee multiple Epic pools and practice workqueuesPrior Authorizations and Referrals for Vascular and Neurology practiceCoordinate deliveries with specialty pharmaciesLiaison between surgical representatives and physiciansAddress and resolve service recovery issuesAccurately register new patientsTimekeeping with UKG DimensionsCoordinate meetings for physicians and various other staff membersLittle Gap Animal Hospital Palmerton, PAVeterinary Technician & Receptionist January 2007 to July 2021Assisted doctors with surgical procedures, catheters, medication administration, and other various tasksFollowed up on patient status and testingCompleted patient intake for routine and emergency visitsMaintained boarding kennels and facility inventoryUtilized Cornerstone Practice Management Software to manage front desk operations and medical recordsProcessed end-of-day and end-of-month reportsScheduled and rescheduled appointmentsDollar General Walnutport, PASales Associate August 2004 to December 2006Provided outstanding customer serviceMaintained a clean and safe shopping environmentProcessed arriving merchandise timelyStocked, replenished, and organized store inventoryEducationLehigh Carbon Community College, Schnecksville, PA (GPA: 3.85)Associates in Liberal Arts - Veterinary TechnicianDean's List |
