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Title Microsoft 365 Security Engineer
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Experienced M365 Engineer with 6+ years of implementing and managing Microsoft 365 environments. Proficient in Microsoft Exchange, SharePoint Online, Azure Active Directory, Power BI, PowerShell scripting, and Microsoft Intune. Skilled in leading migrations, providing L3 support, and troubleshooting complex issues. Strong expertise in M365 administration, OneDrive, email security gateways, Active Directory, Microsoft Purview, Entra ID, and Microsoft Defender. Extensive experience in identity and access management, Microsoft Viva, M365 integrations, Microsoft Teams, and Windows operating systems. Dedicated to optimizing organizational productivity and security through effective utilization of Microsoft 365 technologies.Skills      Microsoft 365 SuiteExchange Online, SharePoint Online, Microsoft Teams, Microsoft Viva, Microsoft Purview, OneDrive, Yammer, Outlook, and Security.      Microsoft ExchangeExchange Online, Exchange Server Administration, Email Management, Disaster Recovery, Migration and Upgrades, Integration, and Security
      Microsoft SharePoint
SharePoint Server Administration, Site Collection and Site Management, Content Management, Customization and Development, SharePoint Online Migration, and Integrations.      Azure Active DirectoryIdentity and Access management (IAM), Azure AD integrations, Okta, Azure AD Connect, Azure AD B2B and B2C, Identity Governance, Domain Services, APIs, and Security.      MigrationsBit Titan Migration Wizard, Quest Migration Manager, AvePoint, Metalogix, transcend, Sharegate, SPMT, ADMT. Exchange on-prem to Online, SharePoint on-prem to online, Lotus Notes to M365, Google Suite to M365 and AD to Azure AD.      PowerShell ScriptingSystem Administration, Automation, Documentation, Reporting and Monitoring      Microsoft IntuneMobile Device Management (MDM) and Mobile Application Management (MAM)      Email Security GatewaysCisco IronPort, Proofpoint and Mimecast.      Active DirectoryAD Administration, Group Policy Management, Directory Services, Identity and Access Management (IAM), AD migration and Upgrade.      Microsoft PurviewData Governance, Data discovery and cataloging      Entra IDIdentity Management, Azure AD Connect, Application Integration, Identity Protection, Privileged identity Management (PIM), Hybrid Identity and Identity Federation.      Microsoft VivaEmployee Experience Platform (EXP), Viva Insights, Viva Learning and Employee Engagement.      Security and ComplianceConfiguration and Management, Microsoft Defender, Advanced Threat Protection (ATP), Azure Information Protection (AIP), IAM, Data Loss Prevention, Threat protection and security monitoring and compliance management.ExperiEnceMicrosoft 365 Security Engineer | WestRock | Atlanta, GASep 2022   Present
      Implemented, Deployed, Administered and Troubleshot Office 365 Online services, that includes, Exchange Online, Skype for Business Online, SharePoint Online, OneDrive for Business, Office Online Apps, Outlook Customer Manager      Supporting large enterprise Exchange Server 2019 hybrid design, administered various Microsoft Exchange Server versions including 2010, 2013, 2016, and 2019.      Designed and oversaw Exchange Online architectures and security, optimizing mailbox configurations, mail flow, and security settings like using policies for Email, DLP, Archiving and Access.      Expertly coordinating migrations between on-premises Exchange and Exchange Online (M365).      Implemented high availability solutions, such as Database Availability Groups (DAGs) for Exchange 2013, 2016, and 2019.      Migrated on-premises Exchange environments to Exchange Online, leveraging the Hybrid Configuration Wizard.      Implemented advanced email security measures, multi-layered spam filtering, DKIM, SPF, and DMARC.      Configured Exchange Online Protection (EOP) policies, retention tags, and data loss prevention (DLP) rules.      Implemented Proofpoint for Exchange Email Security.      Developed PowerShell scripts to automate routine administration tasks.      Managed Microsoft 365 environments, executing tasks such as user onboarding, license allocation, and the configuration of security settings.      Supporting multiple Office 365 Tenants Azure AD, Azure Security and Data Access Policies across enterprise      Managing Office 365 All component like MS Teams and one drive and Yammer, planner      Managed Microsoft Teams environments, creating and configuring teams, channels, and integrations.      Diagnosed and resolved technical issues in Teams, addressing issues related to connectivity, audio/video quality.      Administered Microsoft Teams, handling teams room creation, channel settings, guest access, and integration with other Office 365 services for optimization.      Configured Microsoft Teams security settings, encompassing data loss prevention (DLP), guest access controls, and compliance policies.      Planned and executed SharePoint content migration from on-premises servers to SharePoint Online, utilizing Microsoft's SharePoint Migration Tool (SPMT) and third-party solutions.      Developed custom SharePoint solutions using SharePoint Framework (SPFx), JavaScript, TypeScript, and other technologies.      Integrated SharePoint with other Microsoft 365 services such as Microsoft Teams, Power Automate, Power Apps, and Microsoft Graph.      Involved in managing multiples domains in Active directory, AD connect integrated organization.      Responsible for documentation of the Microsoft O365/Exchange and Messaging-computing environment.      Designed and implemented Azure AD, Azure AD Connector, AD FS, OCS to Lync 2010 and Exchange Migrations, Migration of Exchange servers, Migration to Office 365.      Strong knowledge of the Microsoft 365 E5 Compliance suite, specifically creating, managing, and monitoring policies required.      Led the implementation and configuration of Azure AD/Entra ID within the Microsoft 365 environment.      Implemented Azure AD/Entra ID's advanced security features such as multi-factor authentication (MFA), single sign-on (SSO), and conditional access policies.      Managed user accounts, groups, and permissions within the Azure AD/Entra ID platform.      Integrated Azure AD/Entra ID with various applications and services to enable single sign-on functionality.      Implemented multi-factor authentication methods within Azure AD/Entra ID, such as SMS, email, and authenticator apps.      Configured and enforced authentication policies, password policies, and access control policies within Azure AD/Entra ID.      Designed and implemented integration solutions between Okta and Azure AD/Entra ID, enabling identity and access management across hybrid environments.      Managed Azure AD user accounts, groups, and roles, guaranteeing accurate permissions, well-organized access controls.      Configured Azure AD Connect for hybrid environments, synchronizing on-premises Active Directory with Azure AD.      Led migrations from on-premises Active Directory to Azure AD, utilizing Azure AD.      Managed the day-to-day administration of Viva, Viva Amplify, and Viva Engage platforms, overseeing user provisioning, access controls, and configuration management.      Provided Tier 3 support, troubleshooting technical issues, and resolving user inquiries.M365 L3 Engineer | Cuna Mutual Group | Madison, WIAug 2021   Sep 2022      Responsible for Office365 infrastructure management and Level-3 operations support within the organization.      Provided support and assistance on M365 Licensing, Retention, Mailbox Encryption, Unified Auditing, Journaling, Compliance and Email Security      Administered Exchange Server 2013 and 2016 environments, overseeing mailbox management, distribution lists, and public folders.      Manage policies being applied to services (Exchange 2013 and 2016, O365, Active Directory, Azure Active Directory.      Played a key role in troubleshooting, diagnosing, and resolving issues related to mail flow, connectivity, database corruption, and performance in Exchange Server environments.      Collaborated with various SharePoint versions, including SharePoint Server 2010, 2013, and Office 365 SharePoint Online Portals.      Monitored the health and performance of SharePoint on-premises environments, addressing issues and optimizing system resources.      Responsible for O365 Support and configurations around conditional access.      Responsible for 3rd level user support for Azure Active Directory global environment, Active Directory, Mobile Iron, Proofpoint.      Installed, configured, and troubleshoot the Power Platform components (Power Apps, Power Automate, and Power BI).
      Administered security settings, permissions, and access controls. Managed site collections and individual sites within SharePoint on-premises within SharePoint on-premises.      Administered Microsoft Teams, overseeing team creation, channel settings, and guest access.      Managed and resolved user incidents related to Microsoft Teams, providing prompt and effective support to guarantee a seamless user experience.      Implemented governance strategies for Microsoft Teams, defining naming conventions, access policies, and lifecycle management to ensure orderly and efficient usage.      Administered Teams app permissions and integrations, evaluating and approving third-party apps while upholding security and user experience standards.      Integrated Microsoft Teams with meeting schedulers and room booking systems, streamlining the process of reserving A/V conference rooms, and facilitating efficient resource allocation.      Led the migration from Zoom to Microsoft Teams, developing a migration strategy that included data transfer, user training, and change management.      Leveraged PowerShell to meticulously configure and customize Microsoft Teams settings, channels, and messaging policies.      Automated Azure end user license management and offboarding procedures with PowerShell scripting.      Integrated on-premises Active Directory with Azure AD, managing hybrid environments.      Implemented Role-Based Access Control (RBAC) in Azure AD, assigning roles and permissions to users and groups.      Management of Email Security Gateways with Cisco IronPort infrastructure for application tier relays,      Configured O365 email security settings to block suspicious emails and prevent malicious content from entering the network.
      Configured and prepped new tenant and setup for migrating O365 groups, videos, OneDrive data, SharePoint content from old tenant.      Have done migration using various tools like Bit Titan Wiz, Sharegate, SPMT, ADMT, Binary Tree and Quest migration tool.      Worked on issues related to Exchange Migrations (Cutover, Staged and IMAP Migration)
Office 365 / Exchange Administrator | Acuity Brands | Atlanta, GAMay 2018   Aug 2021
      Created and maintained a comprehensive list of all Office 365 tenants, including email addresses, domains, and administrators.      Support, Migrate, Troubleshoot and Install Office 365 administration.      Troubleshoot all Microsoft products including - Microsoft Active Directory, Exchange, OWA, Lync, and SharePoint administration changes.      Administered Microsoft Teams, overseeing team creation, channel settings, and guest access.      Created MDM, MAM policies as per the client s requirement.      Configured & managed ATP policies in Office 365      Configured conditional access in MS Azure      Implemented and configured Exchange 2013 Hybrid deployment with O365.      Worked on issues related to Exchange, assisting customers with Exchange installations.
      Responsible for configuring & troubleshooting Microsoft outlook accounts.
      Identity Access Management Setup and delegation of administration, group policy creation and modification, administration of AD, and schema changes.      Cloud\AD\ Exchange Server Enterprise account administration (modifies and manages user accounts and group permissions)      AD\Exchange account administration (modified and managed user accounts and group permissions).      Cloud Exchange calendar/shared folder permissions and delegation      AD object maintenance and troubleshooting      Supported operations of Exchange Office 365 Security and Compliance design using policies for Email, DLP, Archiving and Access      Supporting multiple Office 365 Tenants Azure AD, Azure Security and Data Access Policies across enterprise      PowerShell scripting and auditing in Azure, ADFS and Exchange Online      Creation and configuration user and groups in Azure AD.      Assigned Office 365 licenses, set permissions, and troubleshoot issues.
      Monitored Exchange Servers services, Queues. Protocol and Connector status.      Created and managed Mailboxes, Distribution Lists, and Public Folders.      Performed disaster recovery from tapes and maintained databases using Exchange utilities.      Administered Exchange server 2010.      Setup of Active Directory Federation Service and ADFS Proxy for the multiple authentication purposes of Office 365      Troubleshot free/busy information between Office 365 and on-premises users.      Fixed synchronization errors for Active Directory, SMTP, GUID, and Immutable ID issues

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