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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Beech Trail DriveConverse, TX Street Address
Email: EMAIL AVAILABLEDaytime: PHONE NUMBER AVAILABLEOBJECTIVE: Highly organized professional with over twenty years of experience as aMultifaceted professional, powered with in-depth understanding and big-picture vision of key projects, with proven adeptness in managing all facets of project lifecycle development. Decisive and direct in managing cross-functional teams toward the achievement of company objectives. Exhibit strong ability to identify primary success factors and carry out strategic decisions to ensure both short- and long-term positive impacts. Professional with in-depth knowledge of analyzing potential project risks, producing cost estimates, monitoring project processes and performance. Effective problem solver, motivator, and leader; able to design innovative solutions, facilitate strategic projects and initiatives, and centralize customer interaction to deliver optimal results. Proven track record of efficiently determining and meeting client needs, crucial in amplifying competence, reducing needs for re-engineering, achieving operational efficiency, and surpassing company goals. Committed to quality and excellence.Work History02/2024 to Present Ecompex Sustainability Communications Administrator; San Antonio TXDuties: Preparing and publishing newsletters, articles, and publications, ensuring the dissemination of valuable information to internal and external stakeholders. Facilitate award submissions for DHA Headquarters and MTFs, manage and maintain the DHA Sustainability Program's online presence, and promote knowledge sharing among personnel. Updating and migrating websites, overseeing social media accounts, coordinating with government points of contact, and assisting in sustainability performance measurement, as well as providing support for various sustainability-related tasks, including training and workshops. Provides strategic advice to the Program Manager and team on communication strategies such as managing online communication tools along with the health.mil website.11/2023 to 2/2024 Medical Education & Training Campus (METC) Administrative Support; Fort Sam Houston TXDuties: Providing access control to all incoming personnel. Executing in and out processing of individuals in accordance with established standard operating procedures. Monitor and operate computer systems at the main/front desk of assigned facilities. Prepare special complex or one time-reports, summaries, or replies to inquiries, charts and statistics, general support such as typing briefings, forms, memos, flyers and foresees administrative problems and requirements for recommended changes. Granting and providing permissions to the METC SharePoint. Attending meetings and making sure all meeting minutes have been submitted within a timely fashion. Maintaining daily accountability roster and alert rosters. Assist with meetings for set-up, room reservations, calendar invites, and MS Teams. Knowledge and understanding of the organization programs and procedures related to the work of METC. Gather, organize, and analyze data, develop information, and consider available solution or alternative methods of proceeding that minimizes risk to METC personnel and facilities. Work in coordination with the METC OPS Division Managers and Contracting Officer Representative (COR) to handle multiple tasks supporting functions in a complex campus environment. Operates many actions independently and is consulted as an expert in the field. Plans, organizes, and accomplishes all assignments. Coordinates work to ensure smooth operation, proper delivery of services, and effective customer support. Resolves problems independently. Applies total understanding of full and complete customer service and proper telephone etiquette while maintaining mandatory customer/client confidentiality and privacy compliance. Performed all work and duties of records management by archiving records and updating obsolete records.6/2020 to 6/2023- U.S. Army Institute of Surgical Research Administrative Assistant; Fort Sam Houston TXDuties: Administrative Assistance daily duties consist of receptionist, clerical, administrative, and record-keeping duties associated with client care and assessments. Assures proper completion and filing of original medical documentation and forms in records. Provides information to members of the professional staff, civilian, and military personnel in response to inquiries regarding appointments. Provide general support such as typing briefings, forms, memos, flyers and foresees administrative problems and requirements for recommended changes. Operates many actions independently and is consulted as an expert in the field. Plans, organizes, and accomplishes all assignments. Coordinates work to ensure smooth operation, proper delivery of services, and effective customer support. Resolves problems independently. Assisted with logistics and order management of all supplies within the supply office. Applies total understanding of full and complete customer service and proper telephone etiquette while maintaining mandatory customer/client confidentiality and privacy compliance. Performed all work and duties of records management by archiving records and updating obsolete records. Currently trained and possess knowledge in the following software applications: Army Records Information Management Systems known as (ARIMS), Medical Protection System known as (MEDPROS), Global Electronic Approval Routing System known as (GEARS), Defense Travel System known as (DTS), and Document Tracking Management System known as (DTMS).5/2018 to 12/2019 PSD Personnel Support & Detachment Separations Clerk; Kings Bay GA & NAS Jacksonville FLDuties: Served as a clerk for the separations section as being the primary source of information for members regarding separation and retirement, either personally or through subordinate personnel. Conducted a review of records and interviews with members regarding separation and retirement in compliance with HR policies established by higher authority for completion of work, procedures, and eligibility requirements. Provided advice and counsel to members regarding benefits and entitlements, including but not limited to, veterans disability or non-disability benefits, travel pay, personal property storage/shipment, government life insurance, identification card, and reporting requirements to ensure understanding of HR policies. Explained completed documents to members and ensured forms affecting retirement or separation were signed. Screened all forms and records for completeness and accuracy prior to closing out and mailing to the appropriate records center and coordinated final pay with the disbursing section.Provided exclusive access to the transaction online processing system (TOPS) to nine submarines, 70 reserve commands attached to PSD Kings Bay, and all pertinent commands attached to Naval Submarine Base, Kings Bay, GA.Audit all DD214's and final separation pay worksheets prior to submission to disbursing office for payment.Extremely versed in DOD Financial systems, Military Pay and Travel Entitlements, Disbursing Policies, Procedures and Regulations, JFTR, DODFMR Volume 5, JTR Volume 92/2013 to 2/2017 Kings Bay Naval Submarine Base; Site Security Manager; Kings Bay GA & NAS Jacksonville FLDuties: Verified the identity of card recipients as required by the Joint Inter Service Instruction AFI before entering applicants into the data system. Protected the privacy/confidentiality of data and familiarized myself with the ranking structure of the military. Issued DoD ID cards to military members, their family members, and other entitled personnel associated with the Department of Defense. Responsible for the suspension of an individuals commissary, exchange, and/or Morale, Welfare, and Recreation (MWR) privileges as necessary. Verified eligibility of military benefits and pay entitlements, including extensions, reenlistments, and advancement, and worked side by side with PSD, Kings Bay personnel to assist active-duty members and their dependents in verifying Defense Enrollment Eligibility Reporting System known as (DEERS) updating dependency application. Utilized workstations to encode certificates on authorized Common Access Card known as (CAC) cards and updated the CAC as necessary to reflect any change in the personnel category of the CAC recipient. Issued and revoked certificates as needed in charge of terminating a CAC to execute revocation requests received from the Local Registration Authority or other authorized sources.7/2012 to 2/2013 Morale Welfare Recreation (MWR); Administrative Recreation Assistant, Kings Bay GADuties: Provided pricing and information for purchasing, preparing purchase requests, Blanket Purchase Agreements known as (BPAs), and following up with vendors for delivery and payment. Assisted in preparing operations and procedures certifying invoices for payment and manuals to assist management in operating more efficiently and effectively. Administered daily sale reports, metrics, planning, government issued credit card purchases and assisted with monthly reconciliation. Engaged in the opening and closing daily, running reports, assisting customers with payments, order management, and all MWR transactions. Responsible for monthly audit of safe from accounting office with no discrepancies. Communication skills, multi-tasking, compliance, planning, purchasing, file management, reception, meeting coordination, scheduling, presentation development, and office administration6/2011 to 7/2012 Express Scripts Patient Care Advocate; Saint Marys GADuties: Handled customer service inquiries from members, pharmacists, doctors, internal and external clients, providing everyday information related to pharmacy benefits. Obtained medical information from patients, verified insurance benefits, completed shipments, and documented all transactions in the system. Performed quality audits and negotiated pricing, as well as engaged in the coordination of information and actions related to patient services. Researched and resolved problems, assisted members in understanding and maximizing the use of their health care benefits. Assisted in Providing accurate orders of release to the pharmacist in alignment with service level agreements. Modified orders within the ERP system for accuracy within the warehouse. Provided customers information by a computerized system that gathered information to aide in responding to questions related to reporting through the transit management systems per the regions policy and procedures.Educational History and Professional DevelopmentEducation12/09-12/2010 American InterContinental UniversityMaster Business Administration Concentration: Healthcare ManagementHoffman Estates, IL11/08-12/09 American InterContinental UniversityBachelors Business Administration Concentration: Healthcare Admin.Hoffman Estates, IL8/07-11/08 American InterContinental UniversityAssociates Business AdministrationHoffman Estates, ILCertificationsHIPAA, Cyber Awareness, Records Management Training, Information Security Program, Acquisition Ethics, Governmentwide Commercial Purchase Card, Army Records Information Management Systems known as (ARIMS), Medical Protection System known as (MEDPROS), Global Electronic Approval Routing System known as (GEARS), Defense Travel System known as (DTS), Non DTS Entry Agent, and Document Tracking Management System known as (DTMS). Simplified Acquisition Procedures. MHS Genesis Training Coordinator Course.Awards2022 Judson Independent School District (JISD) Volunteer of the Year Award |
