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Click here or scroll down to respond to this candidateCandidate's Name
St. Louis, MO Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEHighly experienced Pharmacy Technician and Customer Service Rep with a proven track record of driving bottom-line growth and achieving superior customer satisfaction ratings. Authorized to work in the US for any employerWork ExperienceLicensed Cosmetologist/ nail technicianPAINT Nail Bar-St. Louis, MOOctober 2021 to Present Provided exceptional customer service. Greeting clients warmly and delivering detailed information about services to ensure a positive experience. Become the customers advocate by making sure their wants and needs are met. Successfully trained new employees on daily task so that they can be successful. Customer Service RepresentativeTeletech-St. Louis, MOJanuary 2017 to July 2021 Streamlined the call process, reducing delays and improving client satisfaction thus adding to the overall success of the business. Demonstrated exceptional multitasking skills, efficiently managing a high volume of tasks and prioritizing them to meet deadlines. Maintained comprehensive and accurate client records, proactively identifying and addressing any issues or concerns to ensure smooth operations and optimal client satisfaction. Pharmacy TechnicianStericycle-St. Louis, MOJanuary 2018 to July 2020 Conducted ongoing research and training to keep up-to-date with industry trends and continuously improve technical skills. Allowing for prompt and creative customer issue resolution that exceeded expectations. Maintained a consistent track record of honesty and integrity throughout all aspects of daily operations, ensuring the highest degree of trust with customers and stakeholders alike. Kept precise inventory records. Utilizing analytic skills and attention to detail to increase of customers orders.EducationLicensed in Pharmacy TechnicianMay 2019 to May 2022Advanced in CosmetologyGrabber School of Hair Design - St. Louis, MOAugust 2020 to September 2021High school diplomaSkills Customer service oriented Conflict Resolution Performance improvement Recruitment (5 years) Clinical Pharmacy Experience Front Desk Nail Care Compounding Medications Pharmacy Technician Experience Insurance Verification HIPAA Retail sales Nail care Customer service Front desk Body waxing Hair styling Cash handlingCertifications and LicensesLicensed CosmetologistAugust 2020 to September 2025Pharmacy TechnicianMay 2019 to May 2025AssessmentsCustomer focus & orientation Highly ProficientFebruary 2022Responding to customer situations with sensitivity Full results: Highly ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
