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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLEEXECUTIVE PROFILEMotivated and dependable administrative professional with years of expertise in fast-paced environment utilizing excellent constituent relations and service satisfaction. Highly valued and respected for expertise, staff development, adhering to deadlines, and obtaining desired results. Successful record of fielding phone calls, providing information to constituents, and acting as an interdepartmental liaison. Proficient in job execution and proven track record of success in compliance, customer service, process improvement and leadership.PROFESSIONAL SUMMARYADMINISTRATIVE ASSISTANT April 2022 June 2024City of Stonecrest Stonecrest, GADirect administrative support to the Mayor & City Council to include calendar scheduling and management, drafting emails, meeting coordination, proofreading, travel arrangements, and composing proclamations and congratulatory letters.Direct administrative support to the City Clerk to include calendar scheduling and management, drafting emails, proclamations, and other correspondence, meeting coordination, proofreading, file and records retention and management, and travel arrangements.Responsible for entering, organizing, and maintaining data; Preparation of ordinances, resolutions, and other documents for routing.Support the budget process through preparation of purchase requisitions, placing orders and budget tracking.Create reports, spreadsheets, exhibits for presentations and apply basic administrative skills to perform standardized duties.Prepare and distribute agendas, record meeting minutes, and publicize all information in compliance with Georgia Open Meetings Act.Receive, assign, process, and/or fulfill Open Records Requests in compliance with Georgia Open Records Act.Work with accounts payable and receivable to accurately process requisitions, invoices, and deposits for the City Clerks Office.SENIOR COMMUNICATIONS OPERATOR July 2011 March 2022 Forest Park Police Department Forest Park, GAServed as 911 emergency call taker; obtains necessary information from callers to initiate emergency assistance in CAD system for police, fire, and EMS. Performed clerical, administrative, and other duties related to the provision of emergency service.Estimated the intensity of conflict and utilizing lateral thinking to resolve issues with county residents and police officers.Maintained service status of all mobile units; monitored phone and radio traffic to ensure procedural compliance; reviewed call information entered into the CAD database.Conducted quality assurance feedback and coaching sessions with assigned employees at regular intervals.Entered warrants, performed criminal background checks, drivers license and motor vehicle queries for requesting officers using Georgia Crime Information Center (CGIC) and National Crime Information Center (NCIC).Handled complaints from citizens, employees, and external customers, calmed, negotiated, advised, and provided instructions to obtain accurate and essential information necessary to establish priority and begin a timely response to emergency calls.Provided new staff training. Assessed employee compliance with procedure, assisted in development of employee skills and abilities by providing constructive criticism, recognition, and corrective action when necessary.Achieved over 180 hours of Georgia POST (Peace Officer Standards and Training Council) training hours including Supervision I-III and CJIS Network Operator.EDUCATIONUniversity of West Georgia, Carrollton, GA 30118 |
