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EMAIL AVAILABLE CSM and PMP Certified
Professional SummarySenior Program/Project Manager with more than 30 years of management andsupervisory experience in information technology specifically withEnterprise digital solutions for federal agencies and commercial market.Experienced in portfolio management, portfolio governance, programmanagement, training and coaching project team on software development lifecycle (SDLC) methodologies including Agile/Scrum and modified waterfall.Successfully delivered projects following the PMBOK and ITIL. Effectivelymanaging schedules and budget using Earned Value Management (EVM), rigorouschange and risk management; preparing Cost Benefit Analysis (CBA), andAnalysis of Alternatives (AOA); manage Firm Fixed Price (FFP) and Time andMaterials (T&M) contracts; presenting senior executives with portfolioperformance and risk analysis.
QUALIFICATIONS . Collaborated with project sponsors to deliver business cases focused on strengthening project definitions, assessing business values and outcomes, key performance measurements, identifying constraints, dependencies, risks, and impact to successfully launch a single portfolio of forty capital projects with projects in the pipeline. . Achieved an estimated $2m in savings and cost avoidance for the federal government delivering projects focused on program/project management frameworks aligned with business value and strategic objectives, balancing priorities and resources. . Managed Agile Program composed Scrum/Lean project teams for successful enterprise implementations of highly integrated COTS and custom development solutions for federal agencies including FAA, OPM, FCC, DOL, and DHS; reported monthly project status health using dashboards and EV; conducted Internal Baseline Reviews (IBR) and Risk Management Reviews (RMR).
PROFESSIONAL EXPERIENCE
01/2024 - 07/2024 DHS/ICE (Alpha Omega), Arlington, VirginiaSenior Project Manager responsible for change management and portfolioreporting for ICE/HSI case management, records management and datawarehouse applications. Facilitate the Change Control Board, prepare weeklystatus reports, monthly status reports; responsible for managing andtracking the budget, actuals, ETC, variances, modifications to the taskorder. Manage the project schedules, prepare cost estimates and level ofeffort estimates for new initiatives.06/2022 - 06/2023 Meta (Advantis Global), Ashburne, VirginiaSenior Project Manager responsible for Network Connectivity (GDCC) of newbuild construction for on-time deployment of two data centers, successfullyincreasing capacity to meet strategic business needs. Managed GMP contractsusing Oracle Unifier for risk management, change management (actions,issues, change orders), logistics (materials tracking), and design package(red line and as-built drawings, port maps, routing diagram). Managed costcontrols including weekly and monthly actuals (direct and in-direct labor,CFCI/MFCI materials) and quarterly forecast. Utilized MS Project andUnifier to track integration dependencies and milestones betweenInfrastructure, Facilities Operations, Security, IBOS, and DC Designcontractor.08/2021 - 05/2022 NeighborWorks America, Washington, D.C.Senior Project Manager responsible for implementation of Identity AccessManagement (IAM) multi-year program, managing migration of the IT ServiceCatalog over to Okta's Single Sign-On (SSO) and Multi-Factor Authentication(MFA) solution. Concurrently managing business critical and strategictransformation of legacy Event Management System (EMS) to Salesforce CRM.Responsibilities include producing monthly and quarterly status reports anddashboards; authoring Program and Project Charters, WBS, MS Projectschedules; managing risks and remediation plans, communicating and engagingstakeholders.04/2019 - 07/2021 Network Designs, Inc, Vienna, VirginiaSenior Project Manager responsible for FAA operations and maintenance offour business critical data warehouses. Facilitate the Change ControlBoard, prepare weekly status reports, monthly status reports; responsiblefor managing and tracking the budget, actuals, ETC, variances,modifications to the task order. Coordinate the priorities and projectsfor a staff of twelve ETL developers, business analyst, and technicalwriters. Manage the project schedules, prepare cost estimates and level ofeffort estimates for new initiatives.10/2017 - 10/2018 Experis (International Monetary Fund)Senior Agile Program Manager - Project Management Office (PMO)Responsible for supporting the Project Managers (PM) for 48 active ITprojects to follow PMbest practices, processes, tools, and templates. Provide coaching andconduct workshops on Agile framework and Scrum methodology, CA PPM(Clarity), MS Project, and guidance for PMBOK deliverables. Use Clarity togenerate monthly Project Status Reports (PSRs), Project Health DashboardSummary, and Quality Metrics Report. Provide oversight of project spendplans, cost baseline, actual vs. baseline cost and schedule variances,funding requests, change requests, and issues/risks, communication withstakeholders. As a key member of the PMO, completed annual portfoliomanagement capital project quality review and analysis on nine businesscases. Facilitated business case workshops with sponsors, PMs, and businessleads to strengthen business outcomes, key performance measures, identifyconstraints, and assign strategic business drivers. Provide program andportfolio governance on Agile projects including oversight, overall health,quarterly reporting, and risk management.12/2015 - 04/2017 Horizon Industries, Vienna, VirginiaSenior Program ManagerResponsible for the Enterprise Case Management System (ECMS) ProjectManagement Office (PMO) of the Office of Personnel Management (OPM) totransition businesses to a COTS case management solution using the Agileframework. Responsible for the portfolio management of capital projectfinancial reporting and monthly status reporting with EV; produce AOAevaluating return on investment (ROI), benefits, risk analysis, and valueto the business. Responsible for burn-down chart, managing sprints withCOTS vendor, and reporting EVM.06/2014 - 04/2015 Afilon, Washington, D.C.Program ManagerResponsible for the Federal Communication Commission (FCC), Office ofInspector General (OIG) technology modernization initiative forInvestigations and Audit. Managed staff of six developers. Responsible forstrengthening customer relationships, manage annual budget of $1m, creatingstrategic approach and execution of plan to implement an Electronic RecordsManagement System (ERMS). Authored the AOA; wrote the business case thatincluded the NARA/OMB mandate justification and ROI schedule; WBS,milestones, and MS Project schedule. An ERMS will enable OIG to protectdata for evidentiary value, lower total cost of ownership, and raiseproductivity by twenty percent. o Recognized by Deputy Director for outstanding delivery performance.07/2013 - 11/2013 Fiserv Herndon, VirginiaSenior Project ManagerResponsible for continuing maintenance and enhancement of the CorillionOnline Bankingimplementation for Navy Federal Credit Union with over 4 million membersworldwide. Manage twenty software developers located across remote sitesin U.S. and offshore. Prepare and present monthly dashboard status reportsto senior management and NFCU. Work with technical lead to plan softwarerelease content and schedule, report on defect metrics, co-ordinate withinfrastructure group to rollout members, web servers, application servers,and stand-up disaster recovery, performance and certification environments.12/2011 - 04/2013 CSC Washington, D.C.Senior Project ManagerResponsible for maintenance and operations of the USCIS/DHS Freedom ofInformation Act (FOIA) case management system (CMS), an integrated solutionof COTS products. Document requirements, control scope, and design workflowdiagrams. Manage an annual budget of $2m and a twelve-member developmentteam of sub-contractors. Manage schedule and budget using MS Project.Conduct release planning, performance benchmarking, EVM/VAR, ROI, sub-contractor management, ROM estimates, root cause analysis, technical whitepapers. o Achieved estimated fifteen percent increase in performance of application and database transaction rates through immediate execution of new business rules; eliminated case backlog.
06/2010 - 11/2011 REI Systems Reston, VirginiaSenior Project ManagerManaged the sustainment and modernization of FEMA's Community InformationSystem (CIS), the official data repository for the National Flood InsuranceProgram (NFIP), under the IBM EADIS Task Order. Delivered criticalplatform upgrades using the DHS/FEMA SLC integrated with IBM's UnifiedMethod Framework (UMF) and CMMI. Responsible for writing the PMP governingthe work order; conduct risk management reviews; produce monthly metrics-based status reporting.
o Returned work order CPI/SPI to 8% of baseline schedule and cost within ninety days. o Delivered first critical release of CIS in three years which provided two times the data to emergency personnel and allowed secure access to critical data by related systems.08/2005 - 02/2010 SIS; MANILA Consulting Group, Inc., Washington, D.C.Program Manager/Project ManagerManaged, implemented, and maintained thirty plus web-based solutions forthe Department of Labor (DOL), Employment & Training Administration (ETA).Managed a development staff of nine and served national program offices,agency grantees throughout the U.S., and the Office of Inspector General(OIG), and Office of Management and Budget (OMB). o Recognized by federal COTR and Agency Director for meeting congressional reporting
deadline for eleven ARRA programs within critical constraints of budget and resources. o Recognized by Faith Based program office for enhancing the technical service level and professional commitment to the quality of deliverables for the program.
Additional Experience SE Solutions, Inc., Reston, Virginia Sr. ProjectManager/Implementation Specialist GEICO Direct, Chevy Chase, Maryland Sr. Project Manager Kodak, Rochester, New York Software Process Engineering Lead West Group, Rochester, New York Sr. Project Manager and Team LeadSKILLSExpert on MS Project (Effort Based Scheduling), Oracle Unifier, CA PPM(Clarity), VISIO, VersionOne, PVCS Tracker, and Section 508. Expert onAgile Framework and Scrum/Lean methodologies, PMBOK, CMM/SEI Level 2 & 3,ITIL, IEEE Standards and Templates, Rational Rose. Experience with Okta,Salesforce, SAP's Business Objects, and Jira. Knowledge of UNIX(SVR3/SVR4), Solaris, Windows, TCP/IP, Oracle DB & PL/SQL. Trained onOpenText /Global360, ColdFusion MX7, .Net, Power Builder, Visual Basic,Remedy ITSM, Visual C++, J2E, VB & J Script, Harvest, Jira.
EDUCATIONBA in Economics/Management, Marietta College, Marietta, Ohio
PROFRESSIONAL INFORMATION
PMP certifiedCSM certifiedU.S. Citizen, currently hold Secret Clearance, January 2024 - presentU.S. Citizen, previously held Public Trust Clearance, August 2005 - July2021DAR (Daughter of the American Revolution) |