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Contact information
Street Address EMAIL AVAILABLE 336 590 2235
Professional summary
Accounts Payable/Receivable and Payroll Manager with over three years of experience in financial management
and customer service roles. Expertise in medical billing, data entry, and payroll systems, having significantly
reduced processing errors by 30% through strategic system implementations. Skilled in enhancing operational
efficiency and accuracy with strong administration and problem-solving capabilities.
Employment history
Cashier/Sales Associate
S. Talbert Blvd, Lexington, NC Jul 2009 - Feb 2010
Maintained accurate records, reports, and files
Operated business machines and sold lottery tickets
Counted, wrapped, and managed currency and coins
Authorized credit charges and balanced cash register
Managed inventory levels to ensure product availability and minimize losses.
Enhanced customer satisfaction by swiftly addressing and resolving complaints.
Assisted colleagues during peak hours, ensuring efficient service and team cohesion.
Initiated a customer feedback strategy to improve service and product offerings.
Implemented a new POS system for faster checkout and better customer experience.
Accounts Payable/Receivable and Payroll Manager
Lexington Health Care and Rehabilitation, Lexington, NC Dec 2007 - Jun 2009
Proficient in ADP, Optimal Finance Citrix, Time Trak, MS Word and Excel
Managed medical and non-medical billing matters, improving accuracy
Facilitated communication with patients and families, enhancing relationships
Led the creation of personal files for new employees, improving organization
Ensured proper documentation of Medicaid, Medicare, and supplemental insurance
Streamlined facility's financial transactions, ensuring precise billing processes.
Enhanced staff proficiency in financial software, boosting workflow efficiency.
Mentored team in advanced billing techniques, enhancing operational competence.
Initiated robust financial tracking methods to secure and optimize revenue streams.
Oversaw meticulous entry and updates of financial data, ensuring accuracy.
Implemented a new payroll system, reducing processing errors by 30%.
Receptionist
Medical Records Feb 2006 - Dec 2007
Managed high-volume switchboard operations, ensuring efficient call routing
Facilitated patient interactions, enhancing their experience
Coordinated appointments across various departments, improving workflow efficiency
Assisted in medical records and admissions, ensuring data accuracy
Managed patient records ensuring accuracy and confidentiality in data handling.
Enhanced office efficiency by streamlining appointment scheduling processes.
Provided essential support in Admissions, improving patient intake procedures.
Introduced cost-effective strategies for medical supply procurement.
Analyzed and optimized record-keeping systems, reducing retrieval time.
Streamlined data entry processes for improved accuracy and speed.
Care Technician
Cornelia Dr, Lexington, NC Aug 2005 - Feb 2006
Partnered with CNAs and Charge Nurses to ensure comprehensive patient care
Administered hygiene routines like showering and bed making
Managed meal times to cater to nutritional needs
Built strong interpersonal skills through patient engagement
Aided in the overall enhancement of patient wellbeing
Enhanced patient comfort by proficiently assisting with daily hygiene and nutritional needs.
Streamlined patient care processes, ensuring timely task completion and support to nursing staff.
Provided compassionate care, significantly improving patient satisfaction and comfort.
Implemented new techniques for patient mobility, reducing discomfort and improving recovery times.
Eagerly engaged with healthcare team to deliver top-notch patient care and support.
Coordinated with nursing staff to optimize patient care efficiency.
Education
Associate/Bachelor's in Human Resources /Computer Science
DCCC, Thomasville, NC 2002 - 2007
Computer Science,Medical Records and Clerical administration
DCCC, Thomasville, NC 1999 - 2003
Skills
Administration Great Customer Service Skills
Excellent Computer Skills great listener and problem solver
Order Processing Data Entry
Medical Coding Accounts Payable
Medical Billing Human Resources
Additional information
Certifications and Licenses
Payroll /Accounts Payable, CPR,First Aid,Microsoft Office, Clerical and Customer service
Microsoft Office, Clerical and Customer Service
Data Entry
Additional Information
Skills
I'm Proficient in Microsoft Word, Excel, Power Point and Quick books. Responsible for data for payroll, insurance
claims, posting charges to residents accounts. I was responsible for taking care of deposits and petty cash. I was
promoted twice for my determination, reliability, and hard work. I'm a fast learner as well
References
Brittany Clark
PHONE NUMBER AVAILABLE
Shirley Hairston
PHONE NUMBER AVAILABLE
Charles Severance
PHONE NUMBER AVAILABLE
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