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Title Sr Systems Administrator
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 Candidate's Name  III| PHONE NUMBER AVAILABLE  | EMAIL AVAILABLEPROFESSIONAL SUMMARY:      Excellent communication skills.
      4 years config and management of Infinity Band networks.      MS Azure Cloud Arcitecture & Management experience      Multiple years of Network optimization including device replacement and upgrades      Multiple years of working with network devices both wired and wireless such as onsite printers, security cameras, security panels, file servers, etc.      Multiple years  experience with DNS, SDWAN, WAN, HTTP, HTTPS, DHCP, IP addressing.      Multiple years remotely working with VPN s, loadbalencers & Software and Hardware issues.      Extensive knowledge of OSI layers, BGP, OSPF, VPN s, Firewalls, TCPDump      Extensive knowledge of Network Architecture
      Over 15 years of Cisco Route/Switch experience as well as CallCenter and VoIP      Experience with packet sniffing applications like Wireshark & Netmon      Multiple years working field service in direct coordination with the NOC.      Over 23 years of experience from 1996 when teaching the MCSE tract platform 4 at New Horizons Computer Learning Center in Albuquerque, NM.      Fluent in English and proficient in Spanish both speaking and writing.      Proficient in Linux with 6+ years of experience      I have technical subjects for over 12 years, and I embrace learn first principal as well as learn as you do. Always with safety first in mind.   It s important to have a solid understanding of what you are doing as well as how to succeed.      Proficient in routing protocols such ad CGP, EIGRP, etc.      Have taught TCP/IP for years and totally proficient with the 7 OSI model.      Comprehensive experience in IT support and system administration experience.      Over 9 years of NOC experience, problem solving and troubleshooting.      Microsoft SCCM Device Manager Engineer      Over 15 years of experience in administration and configuration of Mobile Device Management along with Server management.      Deployment of full clusters, rollouts, Cisco Voice core install & configuration many times using VM Ware.      Create HPE high level & Low-level network designs.      Solid understanding of Visio diagrams, Architectural diagrams and other technical documentation      Over 12 years of Mobile Device Management Security using multiple Mobile Device Management Tools      Palo Alto Networking Experience      Experience with F5 Load balancers      Managed Commvault data protection system      Fiber Optic Testing with Light Meters and OTDR      In depth Data Center experience with multiple customers such a Genesis Healthcare and the USDA Forest Service.      Cisco Genesis Call Center Experience with the USDAFS      Data Center Experience with organizations like the USDAFS & Intel      Configuration of routing/switching protocols OSPF, RIP & BGP, MPLS      VOIP Call Center experience.      Experience with RFI s & RFP s      Managed SD WAN to provide secure allowance of transport services.      Multiple years of experience with MS SQL      Multiple years of experience with MS IIS & Active Directory.      Years of experience dealing with security as a service model using Symantec, McAfee, Cisco, etc.      Experience with several IT Security mitigation principals such as DDOS attacks, man in the middle attacks, botnets, etc.      Multiple years of assisting sales teams with Pre & Post sales demos, technical configuration and end user training at all organizational levels.      Deliver technical overviews and informal sales teams to channel partners, VARs, integrators, and end-users.      MS Active Directory Administration and Configuration      Genesis IVR config      Multiple years of Web Application Firewalls support such as Apache and Cisco ASA Firewalls      Years of experience with Mac OS configuration and installation.      Years of experience in Windows and Linux server installation, configuration, and troubleshooting.      Years of hands-on experience with setting up and migrating and managing VMware Administration, VMware & VM ware provisioning, ESX, and ESXi environments.      Experience with Win Server 2008R2 (installation, management, diagnostics,) and experience with Win Server 2012, 2016 (installation, management, diagnostics).      Over 10 years of Active Directory Experience.      Microsoft Intune      Microsoft Autopilot      Detailed knowledge of standard TCP/IP networking      Experience in SAS, NAS, iSCSI, SAN Storage environments.      Strong communication, customer service and triaging skills.      Experienced in disassembling and assembling of servers and storage devices.      Management and maintenance of Data Center IBM blade server arrays.      Strong Networking and Switch Configuration skills.      Proficient at adding hardware to servers, replacing components, and diagnosing problems.      Expert at replacing hardware and installing new systems to Board level work.Extensive background of maintaining VMware systems and keeping them active.      Proficient in Azure Cloud Services.      Solid understanding Cloud Computing architecture and Security.PROFESSIONAL EXPERIENCE:PNG Support/TeslaNetworking Administrator/Network Tech	12//2023      Inspecting devices to assess equipment status.      Setup and configured Infinity band for customer handoff.      Terminated Cat6 cable & multicore cable for Tesla s new construction service center in Bernalillo NM.      Setup routing protocols and set up and configured VLAN s and subnetworks.      Installation & Configuration of Cisco infrastructure  Routers and Switches
      Ensured working operation of facility network map of all camera s, motion detectors and automatic door locks within a Palo Alto network.      Worked in MDF and IDF s configuring switches and routers running off a fiberoptic core.      General Network User Administration in Active Directory.Iron Systems	09/2021 to 11/2023Network Support Engineer (Level 2, Site Lead)Maintain and support both physically and remotely two long haul Hub Fiber Optic Datacenters. One in Mountainair NM, Encino NM, Taibn NM, Clovis NM, Ft Sumner NM, & Lubbock TX      As the Data Center Lead for seven long haul fiber optic data centers, I managed groups of Network Administrators, Electricians and a Data Center Maintenance crews while working with multiple PM s to successfully accomplish duties & goals such as Data Center maintenance and repairs, Remediation, Fiber Optic networking, fiber distribution panels (directional),  equipment maintenance and repair/replacement and upgrades, constructing AC/DC  maintenance and camera (video & audio) maintenance & configuration with detailed mapping of all power cables, ground cables, Fiber, etc.      Configured both fiber and copper switches-built circuits and did all subnetting.      Inspecting devices to assess equipment status.      Managed, configured and troubleshot multiple Infinity band networks.      Configuration so client LAN $ WAN Routers and switches such as Cigna and Cisco.      Managed SD WAN with Versa      Maintained routing protocol configuration on fiber switches and Data Center routers.      Managed Mobile devices with a series of applications Global Protect and MS Enterprise Mobility Security      In depth Data Center experience with multiple customers such a Genesis Healthcare and the USDA Forest Service.      Worked with application development, Network, Telcom & Business team to build, implement, and troubleshoot applications.      Optimizing performance of databases, networks, applications, and servers.      Installed components on fiber optic and coper networks and servers and ensuring they work in tandem and can be executed without compilation errors in various platforms and environments.      Visually inspecting devices to assess equipment status.      Rebooting routers, servers, storage devices or other equipment      Providing loop-back cables to test circuits remotely.      Re-seating or replacing components or cables.      Managed the security of Data Center building, computer systems, power components and inter- application information transfers.      Administering automated workflow tools, middleware application servers, and server visualization technologies.      Monitored operating system & network equipment both fiber and copper such ass witches & Routers performance and application server performance.      Provided break/fix repairs on all data center equipment including DC power.      Troubleshooting applications and providing application deployment.      Removing Alternating Current ( AC ) or Direct Current ( DC ) power from equipment      Cleaning equipment or connectors      Connecting a client-provided test set or test router to equipment      Swapping removable storage media      Installing or replace modular equipment components.      Dispatching equipment for repair      Cleaning fibers      Taking light levels      OTDR Fiber Testing      Commvault Admin and      Installing Fiber Optic loop backs      Providing planned maintenance or circuit migration support      Installing Small Form Factor Pluggable (each an  SFP ) or Gigabit Interface Converters (each a  GBIC )      Troubleshooting hardware problems on any device      Racking and de-racking of any device installed.      Labeling/inventory equipment plus digital picture and serial number recording      Tape backup: cassette exchange and storage in strongbox      Power cycling a router, server, switch and soft booting a server.      Follow Data Eradication Process Provisioning:          Install cables or optics for new circuits.          Re-connect / disconnect / replace existing circuits.          Testing of cables and optics Deployment:          Physical Cabling          Cable Management          Northbound Cabling (Fiber/Copper/Power)          Rack/Stack/Jack          Installation Support (PDU, Network Fiber Optic Switches, etc.)          E-Waste and other clean-up activitiesExcel Staffing (With Intel of Rio Rancho NM)                                   01/2021 to 8/2021
Level 4 Technician High Performance Computing (HPC) Data Center      Working in the R1 Data Center for the Intel High Performance Computing (HPC) as a Level 4 Hardware Technician.      Configuration and management of Infiniti band networks      Configuration of Cisco switches and routers      Maintained Commvault      Configured/Managed SD WAN Using Versa      Maintain/Upgrade/Add/Remove/Manage the Spine-Leaf Architecture Datacenter.      Manage/Maintain throughout the data center Fiberoptics, Cat 6, HDR, EDR, OPA and high-speed copper backbone.      Maintain and update hardware configuration of various customer Fiber Optic & Copper based data center clusters.      Work with high-speed hardware & switches such HDR & HDR InfiniBand Quantum CS8500 Modular Switch System, OPA & the Intel Omni-Path Edge Switches, Avocent Merge-Point Unity 2032, The Brocade SLX 9850-8 Fiber Switch & the Cisco WS      Use Jira Ticketing System & MS Teams Communication Platform      Maintain and configured BIOS settings, BMC & SLD settings and all HPC Motherboards on individual devices.      Migrated client s Data Protection environment solution from IBM TSM 6.1 toCommvault Simpana V10 SP2.      	Installing the various Media Agents for various servers, adding new clients for the Commvault Environment.      	Laid down roadmap to configure backups from scratch for IBM iSeries AS400 system on Commvault Simpana v10.      	Administered Commvault Simpana, Veritas NetBackup and EMC Avamar solutions (installation, administration, performance, and configuration settings).      Performance tuning of Commvault Backups.      support of Commvault Simpana Version 9 SP3.      Currently working with JIRA Ticketing System, MS Teams Communication platform & Skype for Business.CNA Insurance	9/2013 to 5/2023Communications Engineer/ Systems Administrator      Provide system administration support in the New Mexico, specifically the Albuquerque area.      Configured & Manage an Azure Cloud environment      Cisco router and switch upgrade and configuration      Systems Administration with both Linux and Windows 2012 Servers.      Manageing applications & Azure Cloud infrastructure      Management of F5 Load Balancers      Managing Cisco ASA devices      Managed Mobile devices with a series of applications Global Protect and MS Enterprise Mobility Security      Set up configured managed and troubleshoot infinity band networks.      Actively work with other remote technical staff on all aspects of Network infrastructure, IP phone system and Desktop & printer/fax issues, updates, changeovers and support.      Planned and Maintained company server hardware, software systems as well as WAN and LAN infrastructure.      Configure routing protocols such as OSPF, some RIP and BGP.      This is both local to inter-office and nation-wide concerning the topography of the WAN and remote connections to the home office.      Administration & configuration of Windows Autopilot for Azure Active Directory Mobile Device Connections using Intune for Management.      Managed services, configure, install and maintain a series of Cisco devices such as Cisco 3500, 3550, 2960S PoE 6509, 4500 & Nexus 7000 series switches, etc.      Genesis IVR Administration      Currently supporting Microsoft servers, Linux and Hyper V.      Utilization of ADP Workforce Now Capital Management system.      Tracking and completion of project milestones and configuration efforts.      Conducted quality reviews of hardware and software products.      Provided technical training of NICE products and PC hardware and software configuration and administration utilizing NICE Voice Recording Products.      Performed on-site/off-site maintenance, configuration, and troubleshooting of NICE Voice Products.      Network design of both LAN & WAN configurations from customer needs analysis for incorporation and installation of NICEVoice Recording Products.      Manage and perform regular updates, maintenance and technical support to customer IT and telecommunications departments. Duties include but are not limited to Server Support, switch support, Router support, desktop support, VoIP Call Center Support, WAAS maintenance and support, inter- office analog FAX line support and service, application support etc.      All aspects of work done are documented and any/all changes are updated in a ticketing system database, Network diagrams and or statements of work.Genesis Health CareNetwork Engineer	01/2020 to 03/2020      Upgrade of individual site network infrastructure including oversight of new Ethernet and Fiber Optic cabling, routers, switches PC s and Windows Servers.      Reviewed and updated network security in a Palo Alto Networking environment      Genesis Configuration      Configuration and maintenance of Data Center and software & Backup repositories.      Administration of F5 Load Balancers      PC upgrade from windows 7 to windows for each care center in the Albuquerque and surrounding area.      Networking and Systems administration of necessary sights until handoff to local support.      Supported MDM device connections with MS Intune      Migrated client s Data Protection environment solution from IBM TSM 6.1 to Commvault Simpana V10 SP2.      Installing the various Media Agents for various servers, adding new clients for the	Commvault Environment.      Administered Commvault Simpana, Veritas NetBackup and EMC Avamar solutions (installation, administration, performance, and configuration settings).Performance tuning of Commvault Backups.      Support of Commvault Simpana Version 9 SP3.Symantec	8/2015 to 5/2019Technical Account Manager      Responded to customer technical calls on Symantec Endpoint Protection Manager and Symantec Endpoint Protection Clients version12.0 through version 15.0.      Managed up to multiple enterprise clients as the single point of contact managing individual customer technical issues on a case-by-case basis until resolution.      Assisted clients on all technical issues including security updates, firewall configuration, firewall technical issues, capacity planning.      Held weekly updating meetings with individual clients.      Assisted with SEP & DLP component upgrades, installs, testing & configuration.      Assisted SEP install & upgrade planning on client virtual platforms.      Provided demos and technical assistance for potential new customers in association with the internal sales force.      Managed RFI process for customers collecting written information about the capabilities of Symantec s SEPM & SEP business grade functionality.      Managed RFPs from customers requesting or interested in procurement of Symantec s business grade services.L3 STRATIS	1/2013 TO 8/2015VoIP Analyst      Provided technical training of Nice products and PC hardware and software configuration and administration utilizing Nice Voice Recording Products.      Configure routing protocols such as OSPF & RIP.      Genesis Administration      Performed on-site/off-site maintenance, configuration, and troubleshooting of Nice Voice Products.      Network design of both LAN & WAN configurations from customer needs analysis for incorporation and installation of Nice Voice Recording Products.      Actively manage, configuring and troubleshoot a Cisco UCCX 8.5 regional VoIP cluster consisting of Cisco Unified CCX Call Center Primary and secondary Authentication Servers, Cisco Unified CM Administration Console Publisher and Cisco Unified CM Console Subscriber, a Cisco Unified CM Console TFTP Server and a Cisco Unity Connection Call Center Server.      Assistance with USDA FS Data CenterUSDA Forest Service	05/2011 TO 12/2012Cisco Network/Systems Engineer      Actively supported Microsoft Windows 2012 Servers with management, configuration and updates.      Worked within a Palo Alto networking environment.      Configuration and management of USDA FS Data Center.      Configure routing protocols such as OSPF, RIP and BGP.      Cisco Genesis      Actively supported Linux Servers with management and configuration.      Configured routing/switching protocols such as OSPF, some RIP v3, & BGP.      Used NetApp backup products.      Managed services, configure, install and maintain a series of Cisco devices such as Cisco 3500, 3550, 2960S PoE 6509 & 4500 series switches, etc.      Actively collaborate with several peers on current connectivity issues, outages, upgrades and technical support.      Upgrading the network infrastructure with new Cisco switches and Cisco wireless AIR-LAP1042N-A- K9 Access Points.      CVP-Cisco Unified Customer Voice Portal configuration for IVR systems      Configuration and maintenance of Cisco ADC-FLEXc-A1R6 wireless controllers.      Upgrade from Ethernet cabling to fiber optic cabling multiple core connections on new and older switches such as the Cisco 3500, 3550 & Nexus 7000 series switches.      Manage, service and maintain F5 load balancers.      Actively monitor switch port activity and layer 2 & layer 3 securities.Bureau Of Indian Affairs	01/2010 TO 05/2011IT Project Manager      Designed Planned and managed IT infrastructure for the building and new construction of schools on Native American Reservations.      Acquired and managed multiple contracted vendors for IT physical infrastructure and hardware installation and configuration according to building design and function.      Provide escalated support to users and departments for Information Technology services and support issues.      Served as a Network Engineering and design and server operation and maintenance technical resource.      Managed several IT professionals on ordering, installing, configuring and maintaining IT infrastructure in remote Native American school, k through 12th grade.      Developed LAN, PBX, Building Security, HVAC & SAN services component lists for large, medium and small new construction of Native American Schools consisting of Mitel PBXs, Nortel PBXs, and Cisco LAN components (routers, switches, patch panels, Cisco wireless LAN equipment & Cisco analog and VOIP PBX equipment).      Network design of both LAN & WAN for incorporation and installation of Nice Voice Recording Products such as Nice Call & NICELog.      Initial installation and configuration of Nice Products before hand-off to local Nice Administrator.      Wrote Statements of Word to be awarded to government certified contractors.      Worked with several government contractors concerning all aspects of IT infrastructure installation, configuration, maintenance and service.Lovelace Health Care of New Mexico                                                           04/2014
Network Administrator      Configuration and upgrade of current switching & Routing      Upgraded all PCs to Windows 8 for PCE Systems      Upgraded/replaced necessary CAT5 cabling.      Re-configured/Setup all facility wide network printers      Upgrade of individual site network infrastructure including oversight of new Ethernet and Fiber Optic cabling, routers, switches PC s and Windows Servers.THE SAGE GROUP	01/2009 TO 01/2015Technical Trainer/ Systems Administrator      Train multiple client accounts in Networking CompTIA A+, Network +, Computer Hardware, IT, Computer & Network Troubleshooting, Fiber Optics, DSL, Frame Relay, Switching & Routing & SAN services.      Trained routing protocols such as OSPF, RIP v2 and BGP.      Configured routing/switching protocols such as OSPF, some RIP v3, & BGP.      Presented Pre and Post Sales Demos and technical support for new and existing customers.      Train multiple client accounts in Network backup strategies such as Altiris, SAN & Backup Exec.      Consistently work with managers, field service personnel, NOC personnel & students.      Train on various design, installation, configuration, upgrade and evaluation of specific networking telecommunication solutions found in the field.      Trained on voice recording solutions such as NICE Voice Recording Loggers and NICE CLS database usage.      Consistent training on TCP/IP, protocol analyzers and router/switch/firewall configurations.Lovelace Health Care of New Mexico                   04/2008 to 01/2009Network Administrator      Configuration and upgrade of current switching & Routing      Presented Pre and Post Sales Demos and technical support for new and existing customers.      Train multiple client accounts in Network backup strategies such as Altiris, SAN & Backup Exec.      Consistently work with managers, field service personnel, NOC personnel & students.      Train on various design, installation, configuration, upgrade and evaluation of specific networking telecommunication solutions found in the field.      Trained on voice recording solutions such as NICE Voice Recording Loggers and NICE CLS database usage.      Consistent training on TCP/IP, protocol analyzers and router/switch/firewall configurationsGLACIER TECHNOLOGIES	6/2008 to 01/2010Microsoft Server/Linux Administrator      Administered and maintained over 300 IBM Servers running Microsoft Windows 2003 Server Standard & Enterprise Version.      Worked with IBM System x3850 & x3850M2 servers.      Trouble shoot RSA issues, server RAM issues & upgrades, patch panel work and & SAN fiber optic connectivity issues.      Configure routing protocols such as OSPF, RIP and BGP.      Worked with IBM System Storage TS3310 Tape Library for SAN services.      Consistently worked with FS networking team and other team leaders helping to ensure consistent network operation & customer satisfaction concerning current and new projects.      Imaged multiple servers using IBM System Director Console.      Install, configure and troubleshoot Windows Servers      Configured routing/switching protocols such as OSPF, BGP & RIP.      Configure and troubles shoot Terminal Services & Remote Client issues.      Cisco VPN configuration on the Cisco ASA 5510 Adaptive Security Appliance      Actively supported Linux Servers with management and configuration.      Actively supported Microsoft Windows Servers with management, configuration and updates.Multiple contracts	01/2007- 08/2009ETS Development, USDAFS, Cingular/AT&T Wireless, RIM      Worked in a Palo Alto Networking environment Administering Route/Switch & Voice Core.      IT support and system administration experience.      Worked with various Network backup applications such as Altiris and Backup Exec for SAN services.      Pre and Post sales demos and training demos for new and existing customers and their staff.      Install Sleuth Software CAD, RMS & JMS on MSSQL Server 2005 & 2000      Contracted with the USDA Forest Service removing Malware, Spyware and viruses from field agent machines. Also troubleshoot a wide variety of wireless and wire bound network issues.      Perform migration of field agent machines from Unix AIX Server to Microsoft Active Directory.      Worked extensively with VMWare for instructor and student training simulations. Kept multiple operating systems and Blackberry configurations on VMWare sessions.      Traveled thorough Canada and the United States training the Blackberry Internet Service (BIS) and the Blackberry Enterprise Server (BES) and other related Blackberry and wireless technology.      Provided installation of classroom setup and labs for students.      Provided training on software and hardware.      Managed expense reports, travel budgets, weekly meetings and webinars, classroom setup and takedown, class rosters, etc.SYSTEMS ENGINEER| NICE SYSTEMS | 01/2001 to 02/2003          Multiple pre-sales technical sales presentations including setup and take-down.          Continued post sale support, instruction, and training both remotely and on-site.          Provided technical training of Nice products and PC hardware and software configuration.          Performed on-site/off-site maintenance, configuration, and troubleshooting of Nice Products.          Network design of both LAN & WAN configurations due to customer needs analysis.          Supported salespeople in customer needs such as technical and non-technical instruction, demonstration and assistance.          Supported salespeople in the pre-sales set up of individualized customer product demonstration.          Network design of both LAN & WAN configurations due to customer needs analysis.          Extensively dealt with OSPF, RIP and BGP configurations.          Monitored individual subnets of networks to ensure network availability and proper component functionality.NICE SYSTEMS 01/2001 to 02/2003Systems Engineer      Provide systems administration on all Windows Operating Systems and Application products.      Provided technical training of Nice products and PC hardware and software configuration.      Provided Pre and Post Sales Engineering and technical & end user training for current customers and potential new customers in association with our internal sales force.      Managed RFI process for customers collecting written information about the capabilities of business grade functionality.      Managed RFPs from customers requesting or interested in procurement of business grade services.      Performed on-site/off-site maintenance, configuration, and troubleshooting of Nice Products.      Network design of both LAN & WAN configurations due to customer needs analysis.      Supported salespeople in the pre-sales set up of individualized customer product demonstration.      Network design of both LAN & WAN configurations due to customer needs analysis.      Extensively dealt with OSPF, RIP and BGP configurations.      Monitored individual subnets of networks to ensure network availability and proper component functionality.      Maintained and configured internal client computers running Windows95, 98, 2000 and NT Workstation.      Network design of both LAN & WAN configurations due to customer needs analysis.      Consistently worked with cabling, routing, DHCP, DNS, IIS and WINS setup.SYSTEMS ENGINEER/CUSTOMER SERVICE TECHNICIAN| STEVENS COMMUNICATIONS | 04/1999 to 01/2001- (ACQUIRED BY NICE SYSTEMS)          Supported salespeople in the pre-sales set up of individualized customer product demonstrations of NICE Voice recording products including NICELog, NICE CLS, NICE Call & Nice Universe.          Adapted to and provided security products such as Symantec & Cisco.          Supported salespeople in customer needs such as technical and non-technical instruction, demonstration and assistance of Nice Voice products including NICELog, NICE CLS, NICE Call & Nice Universe          Multiple pre-sales technical sales presentations of NICELog, NICECLS, NICE Call& Nice Universe and MS SQL Administration.          Continued Post Sale support and instruction of NICELog, NICE CLS, NICE Call & Nice Universe and MS SQL administration.          Maintained internal LAN and WAN configuration of Denver Site. This included all PDC, BDC, Exchange Server, Proxy, Cisco Router, EIC & Backup issues.          Maintained and configured internal client computers running Windows95, 98, 2000 and NT Workstation.          Worked with several clients in configuring punch-down connections on 66 blocks and 110 blocks.          Trained various clients on NICELog Server & Workstation software.          Trained internal clients on all Windows Operating Systems and Application products.          Network design of both LAN & WAN configurations due to customer needs analysis.MICROSOFT CERTIFIED TECHNICAL TRAINER| NEW HORIZONS COMPUTER LEARNING CENTER | 01/1997 to 04/1999          Taught many courses of the Microsoft Certification Tract for Systems Engineers with a concentration in hardware implementation and network design.          Consistently worked with cabling, routing, DHCP, DNS, IIS and WINS setup.          Performed large multiple unattended installations, performed proactive network maintenance, alert settings, RAS setups, and integrated the use of Novel Networks.          Assisted with the management of company-wide Network implementation and network design. Also assisted with the standardization of hardware such as NIC s, hubs and routers.EL CENTRO VILLA NURSING CENTER 07/1996 to 01/2007{Secondary project}IT Manager/Assistant Administrator|      Maintained and configured internal client computers running Windows95, 98, 2000 and NT Workstation.      Maintained internal LAN and WAN configuration of Denver Site. This included all PDC, BDC, Exchange Server, Proxy, Cisco Router, EIC & Backup issues.      Worked with several clients in configuring punch-down connections on 66 blocks and 110 blocks.      Trained various clients on NICELog Server & Workstation software.      Trained internal clients on all Windows Operating Systems and Application products.      Network design of both LAN & WAN configurations due to customer needs analysis.EDUCATION:Bachelor Of Science From Auburn University Major: Bio-Chemistry Pre-medMinor: MathCERTIFICATIONS:Microsoft Certified Trainer Microsoft Certified ProfessionalCompTIA A+ Certified Technician and Trainer CompTIA Network+ Certified TrainerNICELog CLS 4.35 Technical Support Certification NiICE Log 8.5/8.7 Logger Technical Training Certification NICELog Train the Trainer CertificationNICELog System Application Trainer Certification Knowlagent Technical CertificationUSDA Forest Service Wireless Network IT Security Training USDA Forest Service Network IT Security TrainingUSDA Forest Service Computer Security Awareness TrainingReferences upon request.

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