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Click here or scroll down to respond to this candidateCandidate's Name
Akron, OHSeeking a job where my people skills can be utilized by providing excellent customer service. Authorized to work in the US for any employerWork ExperienceCustomer Service RepresentativeCVS Health-Solon, OHNovember 2023 to PresentInbound calls assisting members with refilling prescription medications, also helping with insurance plans, medical terms.CSR - Customer Service RepresentativeGenesis Financial Solutions, Inc.-Akron, OHMay 2022 to September 2023Help customers with credit card payments, website issues. Taking inbound calls dealing with different companies.Case ManagerCommunity Action-Akron, OHApril 2021 to November 2021 Help client with back rent, mortgage and utilities. CSR - Customer Service RepresentativeSerra Auto Park-Akron, OHJuly 2019 to March 2020 Appointment setter Sold appraisal. Help customers with vehicles. Assisted customers with a warm and professional attitude Handled emails, inbound calls, and outbound calls Managed customer accountsCustomer Service RepresentativeSummit Advantage-Akron, OHJune 2018 to April 2019 inbound and outbound. Sold electricity. Help customers with accounts.VolunteerSalvation Army-Akron, OHJanuary 2012 to 2019Volunteer and sort food. Distribute merchandise to receipts. Assist customer with groceries.Customer Service RepresentativePLUS ONE COMMUNICATIONS-Akron, OHSeptember 2014 to August 2015 inbound call center. Troubleshooting wit internet issues. Sold different packages to clients.Crew MemberWendys-Akron, OHNovember 2013 to September 2014Handle Cash and Balance drawer. Provide speedy accurate service. Attentive to the customer.Crew MemberMcDonalds-Akron, OHMay 2012 to May 2014 Crew member. Cash handler. Food service. Great customer service.EducationHigh school diplomaLife Skills - Akron, OHSeptember 2012 to June 2013Skills Case management Microsoft Office Sales Recruiting Supervising experience Cold Calling CRM Software Software Troubleshooting Help Desk Technical Support Summary of Skills Proficient in computers Top-Notch Customer Service Ability to think on my feet Fast Learner Word excel (6 years) |
