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Sales and marketing position preferredFort Myers, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEDesire to enter into an Inside or Outside Sales, Marketing, or Customer Service position after returning to the workforce after periods of being a stay at home mother and Caretaker. A career position not just a job. Looking to leverage 911 Dispatcher training into a role in healthcare or marketing sales. Outstanding ability to respond and excel in high-pressure situations. Awarded Top Sales Rep of the Year and Top Sales Rep of the Region at Dominion Enterprises. Worked early in my career in ER and Out Patient Admitting, Transcribing, and Medical Offices. Owned and Operated my own Limousine Business while growing up on the board of directors on our family owned 60 years Auto & Salvage Business. Owned and operated Billionaire Experiences a travel company for 3 years until Covid hit. Lost my Ford job due to Covid and my inside sales at baker due to hurricane Ian. Authorized to work in the US for any employerWork ExperienceAutomotive Sales ConsultantAutonation Toyota - Fort Myers, FLJuly 2023 to PresentNew and used automotive sales along with leasing. Closing deals Owner/OperatorBillionaire Experiences - Fort Myers, FLMarch 2020 to PresentTravel agencySalesBaker Distribution - Fort Myers, FLFebruary 2021 to October 2022Inside sales for HVAC distribution company.Bartender/Server/BanquLexington Country Club - Fort Myers, FLNovember 2016 to September 2022 Prepare alcohol or non-alcohol beverages for bar and restaurant patrons Interact with customers, take orders and serve snacks and drinks Assess customers needs and preferences and make recommendations Mix ingredients to prepare cocktails Plan and present bar menu Check customers identification and confirm it meets legal drinking age Restock and replenish bar inventory and supplies Stay guest focused and nurture an excellent guest experience Comply with all food and beverage regulationsSales new and usedSAM GALLOWAY FORD - Fort Myers, FLNovember 2020 to November 2021Sales and marketing of new and used vehicles. Ford certified! Inside Sales RepresentativeLaZboy - Fort Myers, FLSeptember 2019 to March 2020Inside furniture sales sold my first day and sold over 120,000 my 3 month putting me #2 in the company! Im making good money but I work every weekend and expected to come in on my days off. Looking for a change.Sales and Marketing RepresentativeFreshpoint - Fort Myers, FLMarch 2019 to October 2019Selling produce to bad, restaurants, country clubs, assisted living, and any other facilities whom use product. They closed our off here in Fort Myers.BartenderRusty's Raw Bar & Grill - Fort Myers, FLSeptember 2018 to March 2019Preparing, serving, and mixologist. Prepare alcohol or non-alcohol beverages for bar and restaurant patrons Interact with customers, take orders and serve snacks and drinks Assess customers needs and preferences and make recommendations Mix ingredients to prepare cocktails Plan and present bar menu Check customers identification and confirm it meets legal drinking age Restock and replenish bar inventory and supplies Stay guest focused and nurture an excellent guest experience Comply with all food and beverage regulationsBartender and ServerNervous Nellie's - Fort Myers Beach, FLApril 2018 to November 2018Preparing, serving, and mixologist. Prepare alcohol or non-alcohol beverages for bar and restaurant patrons Interact with customers, take orders and serve snacks and drinks Assess customers needs and preferences and make recommendations Mix ingredients to prepare cocktails Plan and present bar menu Check customers identification and confirm it meets legal drinking age Restock and replenish bar inventory and supplies Stay guest focused and nurture an excellent guest experience Comply with all food and beverage regulationsCommercial Advertising Sales, Bonita SpringsRenda Broadcasting, Commercial Advertising Sales - Bonita Springs, FL September 2015 to June 2016(Gator Country, BOB FM, Mix104.7, and Naples Talk) excellent sales skills and the drive to sell strong business skills and the ability to make accurate revenue forecasts confidence and determination to pursue leads, overcome obstacles and secure deals be able to handle rejection excellent writing and presentation skills excellent communication skills, complemented by diplomacy be familiar with the potential of digital communication channels for advertising and marketing campaigns be able to think creatively and generate original ideas pay close attention to detail be able to work calmly effectively under pressure, react quickly, and meet tight deadlines knowledge of the law, ethics and industry regulations around radio sales understand when it is necessary, and how to acquire, the relevant clearances and licences, including copyright and music clearances understand the requirements of the relevant health and safety legislation and procedures have strong IT skills, including word processing and data handling have knowledge of the radio market, different station and programmed styles, and audience demographicsUnit Dispatcher & AccountingCORE AIR - Fort Myers, FLOctober 2013 to September 2015 A dispatcher organizes service calls so that an HVAC technician is sent to a variety of locations in a timely manner. This professional must have in-depth knowledge of HVAC services in order to translate the needs of the customer to the technician and vice versa. However, the main duty of the HVAC dispatcher is to maintain the work schedules for field technicians and assure that all customer commitments are met. In addition, a dispatcher is responsible for providing logistical support to technicians and communicating with both fellow employees and customers. Dispatchers are ultimately responsible for informing customers of the progress of service operations while ensuring that technicians operate in a cost-effective fashion. In order to do this, a dispatcher must be able to match each available technician to a job based on that technician's skill level and location. Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options. Sells products by establishing contact and developing relationships with prospects; recommending solutions. Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.Commercial Insurance Assistant, Fort MyersFEDERATED - Fort Myers, FLJune 2011 to March 2014 Managed new and renewal policies received from offices nationwide. Managed assignments to a team of 20 internal and 4 external policy analysts within a 24 hour turnaround. Analyzed new or renewal policies against the binder and the expired policy for accuracy. Created underwriter reports weekly and communicated missing information to team leaders. Created letters documenting contract and endorsement changes to client. Handled phone and email inquiries from regional offices, identified and resolved problems. Generated leads and prospects setting appointment. Prepared presentations to present to clients..Commerical Insurance AssistantFEDERATED - Fort Myers, FLSeptember 2011 to November 2013 Managed new and renewal policies received from offices nationwide. Managed assignments to a team of 20 internal and 4 external policy analysts within a 24 hour turnaround. Analyzed new or renewal policies against the binder and the expired policy for accuracy. Created underwriter reports weekly and communicated missing information to team leaders. Created letters documenting contract and endorsement changes to client. Handled phone and email inquiries from regional offices, identified and resolved problems. Generated leads and prospects setting appointment. Prepared presentations to present to clients..Sales and Marketing RepresentativeCox/Dominion/Ogden Corporation, Commercial Advertising Sales - Fort Myers, FL August 2005 to June 2009All sales and Marketing including Boatrader, Yacht, Heavy Equipment, and Bargain trader magazines, Community Lifestyles Magazine, and Breeze Newspapers. Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options. Sells products by establishing contact and developing relationships with prospects; recommending solutions. Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.DispatcherLEE COUNTY FIRE RESCUE - Fort Myers, FLFebruary 2004 to August 2005 A dispatcher organizes service calls so that an HVAC technician is sent to a variety of locations in a timely manner. This professional must have in-depth knowledge of HVAC services in order to translate the needs of the customer to the technician and vice versa. However, the main duty of the HVAC dispatcher is to maintain the work schedules for field technicians and assure that all customer commitments are met. In addition, a dispatcher is responsible for providing logistical support to technicians and communicating with both fellow employees and customers. Dispatchers are ultimately responsible for informing customers of the progress of service operations while ensuring that technicians operate in a cost-effective fashion. In order to do this, a dispatcher must be able to match each available technician to a job based on that technician's skill level and location.Bartender/Server/Banquet Server/Group SalesSUNDIAL BEACH RESORT - Sanibel Island, FLOctober 2001 to December 2004 Prepare alcohol or non-alcohol beverages for bar and restaurant patrons Interact with customers, take orders and serve snacks and drinks Assess customers needs and preferences and make recommendations Mix ingredients to prepare cocktails Plan and present bar menu Check customers identification and confirm it meets legal drinking age Restock and replenish bar inventory and supplies Stay guest focused and nurture an excellent guest experience Comply with all food and beverage regulationsDispatcher, Fort LauderdaleBROWARD COUNTY FIRE RESCUE - Fort Lauderdale, FLJune 1996 to February 2000 A dispatcher organizes service calls so that an HVAC technician is sent to a variety of locations in a timely manner. This professional must have in-depth knowledge of HVAC services in order to translate the needs of the customer to the technician and vice versa. However, the main duty of the HVAC dispatcher is to maintain the work schedules for field technicians and assure that all customer commitments are met. In addition, a dispatcher is responsible for providing logistical support to technicians and communicating with both fellow employees and customers. Dispatchers are ultimately responsible for informing customers of the progress of service operations while ensuring that technicians operate in a cost-effective fashion. In order to do this, a dispatcher must be able to match each available technician to a job based on that technician's skill level and location.EducationDiplomaWAYNE HIGH SCHOOL - Huber Heights, OHAugust 1976 to June 1990Certificate of Completion in 911 fire rescue dispatcher BROWARD COUNTY FIRE RESCUE COMMUNICATION ACADEMY - Fort Lauderdale, FL Communication CourseworkSINCLAIR COMMUNITY COLLEGE - Dayton, OHPsychologyBROWARD COMMUNITY COLLEGE - Fort Lauderdale, FLSkills Account Management (10+ years) Advertising (7 years) cold calling (10+ years) commercial advertising (Less than 1 year) Consultative Sales (7 years) Waitress Restaurant Server Marketing Sales Experience Customer Service Hospitality Inside sales Sales Cold calling Restaurant experience Account management Direct sales Customer service Marketing GM vehicles Team management Negotiation HVAC Outside sales Dealership experience Serving Cash handling Presentation skills Leadership Accounting Bartending Automotive repair Hospital experience Medical terminology Data collection Research Guest relations Events management Physiology knowledge Anatomy knowledgeCertifications and LicensesCPR/AEDAugust 2018Additional InformationAreas of Strength Account Management Needs Assessment Sales Planning/Strategy Leadership Experience Lead Generation Relationship Development Customer Service Multi-Tasking Consultative Sales Medical Terminology Marketing/Advertising Social Media MarketingCore Sales Competencies/Achievements Prospected via numerous strategies, including cold calling, special promotions, community networking, and referrals. Assessed needs of customers to ascertain which services or products are best for their business marketing strategies. Growing relationships with clients regarding commercial advertising, negotiating contracts to ensure long-term commitments. Collaborated with management and other account executives on successful strategies, reviewing sales tactics to increase productivity. Consistently attained revenue goals, even during slowed economic conditions. Top Sales Rep of the Year and Top Sales Rep of the Region at Trader Publishing.***Ed Klopfer pre-license course for Community Association Managers. |