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PHONE NUMBER AVAILABLEEMAIL AVAILABLEHaving spent the last 35 years in the Hospitality/Sales industry, I am looking to pursue a long-term career and move to the next level in Hotel Management. Using my Skills and Passion to provide a superior experience for guests and staff,as well as building sales and long term repeat clients. The passion for this type of work has brought me to the highest level of dedication to my employer as well as new, future, and repeat clients. The countless hours and dedication this position requires is imperative to ensure every detail has been achieved and all are satisfied! I look forward to a challenging role every day in any position I hold. I thrive on immediacy of issues, solution based problem solving and multitasking; Guest satisifaction is #1!SkillsProblem-Solving Decision-Making Accountability and Ownership of Actions Strong Leader and Relationship Building Excellent Time Management Stragedy Implementation Good Communication Team Player Positive, Uplifting and High Energy Staff Motivation Public Speaking Encourage Staff Ideas and Feedback Knowledge of Opera, Delphi, Infusion, Safelock, Nuvella Platforms Word and QuickBooksJune 2022 to PresentAssistant General Manager/Sales Manager/ Ramada Inn and Conference Center, Jacksonville, FloridaOversee all Day to Day Operations of Hotel, including Sales/Profitability, Food and Beverage, Staffing, Budgeting, Maintenance, and Cleanliness. Keeping records and all permits up to date. Keeping as much maintence in-house to lower costs and maintain profitability. Sustaining a competeive ADR while maximizing occupancy. Organizing and Executing Corporate meetings. Overseeing all Hotel Department Heads. Conduct Regular Staff Meetings. Ensuring all Guests service expectations are met.October 2013 to January 2022Catering Director / Currents by Anthonys, Jacksonville, FloridaMarketing, Sales, Organizing and Executing Corporate meetings and private events for 2 to 2000.Increased Catering Sales from $1,500 monthly to an average of $20,000 within 60 days. Maintained that level for over 7 years until the Pandemic. Developed menus, pricing and special food offerings. Administrative duties including recruitment, Human Resources, payroll, taxes, accounts receivable and payable.November 2007 to August 2012Catering Director / Anthony's Catering, Orange Park, FloridaMaintained updated knowledge of local competition, restaurant/catering industry trends, coupled with the knowledge of trending wedding themes and various corporate needs.Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.Implemented and supported company initiatives and programs.Effectively managed and assisted kitchen staff in producing food for banquets, catered events and member dining areas. Hands on at all events, On or Off Premise Catering.Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety and sanitation requirements. Actively involved in cost control, menu development, training and recruitment for private dining and catering.November 2006 to November 2007Catering Sales / Fancy Food Pharmaceutical Catering, Jacksonville, FloridaMaintained open, collaborative relationships with the kitchen team. Serviced pharmaceutical reps by delivering lunch. Establishing connections through existing reps while building new clients.September 2004 to June 2006General Manager / Joe Daddy's Restaurant, Jacksonville, FloridaHired, scheduled staff and created the Front of the House training program. Wrote the Joe Daddy's Menu and assisted in design. Controlled food and labor costs as well as quality and portion control of all products. Regularly interacted with guests to obtain feedback on product quality and service levels.Administrative duties including payroll, taxes, accounts receivable and payable.April 2001 to May 2004Corporate Trainer & Lead Bartender / Long Horn Steakhouse, Jacksonville, FloridaMaintained 16% to 17 % liquor cost. In charge of ordering liquor, handling cash, as well as par and spec levels. Part of the opening team and trained all new staff.April 2001 to May 2004Catering Director / Rsvp Caterers, Jacksonville, FloridaIncreased formal division by 30% (weddings, fund raisers, and large corporations). Brought together all aspects of clients needs; venue, staff, linens, DJ, generators, decor. Helped clients build the perfect menu for their event. Marketed and partnered with event planners, business owners and a diverse corporate clientele.EducationAssociate of ArtsSpecial EducationFlorida State College 1991Jacksonville, FloridaReal Estate license1986Jacksonville, FloridaHigh School DiplomaEdward H. White 1984Jacksonville, Florida |