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Click here or scroll down to respond to this candidateCandidate's Name
Excellent customer service skills of 20 years +Millington, TN 38053EMAIL AVAILABLEPHONE NUMBER AVAILABLE To obtain a position that will allow me the opportunity to utilize my skills and experience for my professional and personal development. Dedicated professional adept in decision-making. Able to have good judgment skills and the ability to make decisions quickly, excellent communication, compassion, multitasking, teamwork, emotional control, technological skills, and very organized. Authorized to work in the US for any employerWork ExperienceBus DriverABC Charter Services-Memphis, TNJuly 2022 to May 2023 Safely operate large passenger vehicles according to traffic regulations and company policies. Conduct pre-trip and post-trip inspections of the bus to ensure safe operating condition. Maintain accurate logs of driving hours and vehicle maintenance. Adhere to strict safety protocols and emergency procedures. Provide excellent customer service to passengers/students addressing their needs and concerns promptly. Collaborate with tour guides or trip coordinators to ensure smooth operations. Customer Support Representative/DispatcherABM Industries, Inc.-Memphis, TNJuly 2016 to July 2022Responsibilities Responded to customers via email using a conversational and helpful tone. Proposed edits and additions to FAQs and internal knowledge base. Suggested opportunities for our product team to make our customers happy. Offered ideas to improve the quality and efficiency of our customer service operation. Worked remotelyRetail Banker/TellerFSNB-Memphis, TNNovember 2010 to November 2020 Provide excellent customer service skills Assisting with deposit and savings accounts Counseling customers on banking products and services Generating new business to prospective and existing customers Asst. Store Manager/Store ManagerValenti Management-Memphis, TNMay 1998 to November 2010 Providing excellent Customer service skills Help run a successful high volume restaurant bank runs cash handling Train new employees Implement new procedures to existing and new employees to help the store become one of the most successful operationsEducationAssociate's degree in Business ManagementUniversity of Phoenix-Online Campus - Memphis, TNPresentHigh school diploma in Basic StudiesGeorge Washington Carver High School - Memphis, TN August 1997 to May 2001Skills MS Word, MS Excel, Internet and other compatible software (10+ years) Office Equipment (10+ years) Receptionist (10+ years) Leadership (10+ years) Process and procedures (10+ years) Observant (10+ years) Shift work experience (10+ years) Dispatching (5 years) CDL Class B (5 years) School Bus Driving Banking Driving Restaurant Experience Shuttle Driving Payroll Store Management Experience Management Supervising Experience Bus Driving Citrix (1 year) EDI Google Suite Documentation review Accounts receivable Conflict management Sales (10+ years)Certifications and LicensesDriver's LicenseCDL BPassenger EndorsementSchool Bus EndorsementAdditional InformationReferences available upon request |
