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FUNDING REPRESENTATIVEEMAIL AVAILABLEPHONE NUMBER AVAILABLEPhoenix, ArizonaSUMMARYTalented Funding Representative who effectively multi- tasks and balances customer demands with companydemands. Efficiently builds loyalty and long-termrelationships with customers while reaching daily funding targets.FDCPA CertifiedHIPAA CertifiedManagement andLeadershipData Mining andAnalysisInformation LiteracyCustomerCommunicationEthics and ProfessionalResponsibilityAdaptabilityTime ManagementDigital FluencyCrescent BankFunding Representative-Current PositionSupports positive and respectful applicant and dealer experiences throughout the originations fundingprocess.Identifies processes and control improvements;communicates findings to the respected manager.Provides world-class customer service through daily interaction with internal and external customers,including personnel, automotive dealerships vendors, and customers.Reviews in-house applications to ensure accuracy and timeliness are met.Communicates loan decisions, stipulations, and revising when necessary to ensure funding.Builds and fosters relationships with assignedcustomers to support growth targets.Follows-up on current approvals.Utilizes creative methods to generate results and foster teamwork.Identifies trends and or low-performing areas of business.Participates in team-related activities, training, and meetings.Associates of BusinessAdministrationMay 2009Everette University OnlineCertified Office SpecialistMay 1994Detroit Business InstituteACCOMPLISHMENTSEmployee Of The Month 2016