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Click here or scroll down to respond to this candidateCandidate's Name
Street Address N. Doran PHONE NUMBER AVAILABLEImlay City, Mich. Street Address -9741 EMAIL AVAILABLEPROCESS / QUALITY ENGINEERProduct AQP, Customer Liaison, Supplier Quality, Quality Certification/AuditsResults-oriented Process and Quality professional with hands-on experience in all aspects of the highly competitive automotive sector. Self-starter. Strengths include analyzing problems, process control, new equipment purchases, GD&T, utilizing statistical methods, and developing and facilitating teams for corrective actions. Proficient in procedure writing and spreadsheet utilization. Organized and very detailed. Proven ability to:Close product-related problems with cost-effective corrective actions;Institutionalize lessons learned to eliminate repeat issues resulting in cost savings;Develop a cooperative approach with Customers and Vendors to address issues;Lead the team through the various documentation / actions required;EXPERIENCEFiat Chrysler at ZF Marysville Plant 2019 to presentProcess Quality Engineer, Port Huron, MI (01-02-19 to present)Responsible for all aspects of Lap and Test and Phosphating Gear LineProcess ImprovementWorked with multi-functional teams to facilitate PFMEA/Control plans and corrective actions.Worked with team to obtain and maintain efficiency of 98%.Worked within budget; performed process improvements; purchased new equipment.QualityCollected data and made recommendations based on data;Reviewed and drove actions at manufacturing line to achieve FTT and efficienciesPerformed Layered Process Audits.Worked with purchasing on supplier issues.Wrote SWIs (Work instructions); performed GR&Rs and capability studiesBritt Mfg 2018 to 2019Quality Engineer, Port Huron, MI (05-14-18 12-31-18)Worked with multi-functional teams to facility 8Ds and root cause analysis. Facilitated 5 why meetings with team; worked with production to implement corrective actions; worked to reduce scrap; managed hold cage; worked in IQMS; Performed Layered Process Audits.BAE Systems 2014 to 2017Senior Quality Engineer, Sterling Heights, MI (3/2/14 12/8/17)Supplier Development activities; ASQ Certified Auditor, worked with Suppliers oncorrective actions; worked with buyers and purchasing team to leverage approved suppliers;supported the plant with supplier corrective actions. Performed audits at suppliers QMS; Paint;Weld; Process Realization;STANT, Inc. 2012 to 2013Advanced Quality Engineer, Stant, Romeo, MI (11/2012 11/2013)Responsible for all aspects of APQP and SQA activities for assigned and launching programs.Process ImprovementWorked with multi-functional teams to facilitate 8Ds and develop APQP deliverables, PFMEA/Control plans.Recovered costs from suppliers.Ensured 8Ds were utilized to document lessons learned and corrective actions.QualitySubmitted PPAPs to Customers. Worked with customers on open issues. Facilitated plant team corrective actions.Reviewed and drove actions at suppliers for corrective actions, PPAPs, and 8Ds..Performed Layered Process Audits.Worked with multifunctional to launch new products.MOLEX 2008 - 2012Advanced Quality Engineer, Molex, Auburn Hills, MI (9/2008 9/2012)Responsible for all aspects of APQP and SQA activities for assigned and sustaining programs.Process ImprovementWorked with multi-functional teams to facility 8Ds and develop APQP deliverables.Recovered costs from suppliers.Ensured 8Ds were utilized to document lessons learned and corrective actions.QualitySubmitted PPAPs to Customers. Worked with customers on open issues. Facilitated plant team corrective actions.Reviewed and drove actions at suppliers for corrective actions, PPAPs, and 8Ds..Worked with global teams in China, Europe, and Japan.Utilized CT scanning and Geomagic / Calypso softwares to make disposition on parts.SQA activities for seal suppliers for all sustaining programs. Activities included PPAP, audits, and corrective actions.Performed VDA audits for Continental at our plant in China.Worked with multifunctional and global teams to launch new products.VALEO 2006 - 2008Project Quality Engineer, Valeo Climate Control, Auburn Hills, MI (10/2006 9/2008)Responsible for all quality aspects on a project from launch through service for all components and assemblies of HVAC units.Process ImprovementUtilized Quality methods for resolving issues 5 whys, 8Ds, Factor Tree Analysis, Plan-Do-Check-Act, and Lessons Learned.Facilitated updates to D/PFMEAs and generic DVPs.Trained team in use of Ford VPP system.QualitySubmitted PPAPs - Wrote Control Plans, First Piece Inspection sheets, facilitated Installation/D&P FMEAs, APQPs, ordered CMM fixtures, Completed GR&Rs, integrated customer interfaces through prints, FMEAs, and supplier records, audits to Valeo PQA.Reviewed and drove actions at suppliers for lessons learned on PFMEAs, corrective actions, layout reports, and customer interface characteristics.Answered customer complaints utilizing 5 whys, 8Ds, Plan-Do-Check-Act, Factor Tree Analysis, and recorded incidents in Covisint.DELPHI CORPORATION 2000 - 2006Sr. Quality Engineer, Delphi Product and Service Solutions, Troy MI (04/2002-07/2006)Responsible for managing warranty costs, customer complaints, product testing and the resolution of product performance or labeling issues for aftermarket customers of all OE products.WarrantyMaintained Product Warranty which included Top 5 Customer warranty returns, database, and cost reductions of approximately $500,000. Developed warranty tags.Process ImprovementWrote and implemented procedures. Worked with multi-functional teams to establish policy.Recovered costs from suppliers. Worked with multi-functional team to establish global customer complaint tracking system.Developed documentation for Quality systems at Supply Plants - control plans, PFMEAs, etc. Submitted PPAPs to Customers.QualityAnswered customer complaints. Institutionalized permanent corrective actions at both Supplier and Manufacturing plants while utilizing techniques such as 5 why, fishbone, and Covisint.Supervised warranty inspector, college and high school co-ops.Utilized statistical methods regression, linearity, Pareto, gage R&Rs to provide a capable product.Supplier Quality Engineer, Delphi Saginaw Steering, Saginaw, MI (05/2000-04/2002)Responsible for managing Suppliers and their processes for PPAP, Audits, problem resolution and error prevention. Responded to Customers to close issues.Process ImprovementMember of Product Development and Simultaneous Engineering Teams.Audited Suppliers PFMEAs, Control Plans, Flows. Guided Suppliers with Root Cause Analysis and Corrective Actions and error proofing capabilities. Institutionalized permanent corrective actions at both Supplier and Manufacturing plants while utilizing techniques such as 5 why, fishbone, and Covisint.QualityAnswered Customer Complaints.Wrote procedures and job instructions.Utilized statistical methods Xbar, CpK, Ppk, Std. Dev., correlation, R, pareto, avg., gage R&Rs, RatR to provide a capable product.Utilized APQP for new product launches. Submitted PPAP to Customer.TRW VSSI 1988-2000Quality Engineer I, II, and III, Washington, MI (1993-2000)Responsible for managing product launches and their related quality systems, adhering to budget, working with Customers and their requirements, and timeliness of PPAPs.EDUCATIONBachelors Degree Liberal ArtsUniversity of MichiganMacomb Community CollegeCourses included Calculus and StatisticsHenry Ford Community CollegeCourses in Advanced Drafting and Computer Aided Design.TECHNICAL ADDENDUMSTATISTICAL METHODSStatisticsParetoGage R&RsR@RUtilized GD&T.RegressionQUALITY TRAININGISO 9000TQMKaizenZero defectsG.D.&T.8DsQS / TS 16949AuditingD / P FMEAs5 Phase5 whyAPQPSAP BWSix Sigma GreenbeltASQ Certified AuditorFirst Line Managers SeminarDesign for AssemblyCOMPUTER SKILLSCovisintFormtoolGeopakStatgraphicsMinitabMultimatePowerPointFord VPPVolume GraphicsChrysler CQMSExcel pivot tablesContinental Supply OnFord VPPGeomagicGM GQTSPlex |
