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Title Salesforce QA
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Sridhaar has over fifteen years of experience in the IT industry, with hands-on experience in testing various types of applications and infrastructure projects. He is experienced in design, architecture, requirement analysis, test management, manuals, automation, and DevOps for web-based, SaaS, and client/server applications. Sridhaar has experience in various domains such as life sciences, health care, banking, insurance, communications, information media, and entertainment. He also has experience in waterfall and agile projects, worked very closely with product managers to define strategies for business applications, and attended different ceremonies like sprint planning meetings, scrum, backlog grooming, sprint reviews, and retrospectives.Expertise      Requirement Analysis      Test Management      Software Development Life Cycle (SDLC)      Test Automation      User Acceptance Testing      Web Services      Software Quality Assurance      Agile Methodologies      Requirements Gathering      Regression Testing      Test EstimationSalesforce/Automation SkillsSalesforce:Technical Skills      Programming Languages: Core Java      Databases & Tools: Teradata, Vertica, Oracle 11g, MS SQL Server, Data Studio, Toad      Testing Tools: ParasoftSOATest, Virtualize, SOAPUI, Postman, WinRunner, UFT, Katalon studio      Testing Frameworks: Selenium WebDriver/IDE, TestNG, Cucumber BDD      Test Management Tools: HP ALM, Quality Center, JIRA/Zephyr, Rally      Continuous Integration(CI): Jenkins, UrbanCode Deploy, Bamboo, GitLab      Source Control: GIT (Distributed Version Control), SVN      Cloud Computing: Salesforce (SFDC) CRM      Extensive experience in testing Salesforce Custom Objects, Custom Tabs, Workflow Rules and Role based Page Layouts and Record Types, Approvals, Assignment Rules.      Responsible for testing Salesforce different workflows.      Well versed in analyzing CRM business processes that include Lead Management, Account Management, Contact Management and Opportunity Management in a multi-tier environment.      Ability in creating Profiles, Roles, Users, Tasks and actions, Dashboards, Reports, and Validation rules.      Extensive experience on Salesforce workbench to create SOQL query, SOSL search, Insert and Update operations. Also, knowledge on SQL Select queries.      Created workflows in Salesforce and rules to test.      Integrated data into Salesforce applications.      Extensive experience in Salesforce.com setup, configuration, data model, Administration, and Integration tools like Apex Data Loader etc.      Experience in Salesforce Classic, Lightning, Community Cloud, Service Cloud, Sales Cloud and Health Cloud      Certified in Salesforce administrator.Automation:      Designed and implemented complete automation framework using Selenium java and Postman      Responsible for the creation, execution and maintenance of automated scripts, tracking/reporting results, troubleshooting and coordinating defect resolution, in an automated fashion.      Created the cucumber feature file, step file generation and run through maven      Experience in creating with framework and writing the test scripts using cucumber      Experience in parameterized tests using cucumber and TestNG      Prepared and executed the scripts from Eclipse / IntelliJ and CI tools.      Trained and helped QA team within the group to setup Selenium Java, Maven and TestNG development environment      Used Java as scripting language in Web Driver.ExperienceSeptember 2023   CurrentQA Engineering Lead|Siaraa Technologies Client: National Marrow Donor Program      Requirement analysis, preparing testing scope, and test planning      Responsible for Sprint testing, integration testing, E2E testing, Regression testing and UAT      Responsible for the creation, execution and maintenance of automated scripts, tracking/reporting results, troubleshooting and coordinating defect resolution, in an automated fashion      Implemented automation framework with Selenium Java, Maven and TestNG      Prepared and executed the scripts from IntelliJ      Participate in meetings, discussions, preparing status reports and working with senior managementSeptember 2022   May 2023QA Manager|Guidehouse      Accountability for multiple project delivery and Client relationships. Handling Low Code platforms - Salesforce and ServiceNow projects      Defined QA strategy, approach, and execution in Low code platform projects      Strategic thinking, planning, providing technical expertise within Test Automation and Quality Assurance throughout the entire product development life cycle      Increased Test coverage, improve and automate Test strategies and software configurations during system testing      Involved in End to End testing, Integration testing, In Sprint, UAT and Regression testing      Responsible for the creation, execution and maintenance of automated scripts, tracking/reporting results, troubleshooting and coordinating defect resolution, in an automated fashion      Responsible for resource planning, execution, and quality of the software delivered by the group      Ensured that the development teams adhere to the principles, guidelines and best practices of the QA strategy as defined Focus on continuous QA improvements including usage of appropriate testing tools, test techniques, test automation      Worked closely with various business stakeholders like other Engineering and Product Management Teams, to drive the execution of multiple testing strategiesNovember 2020   August 2022QA Manager|IQVIAProject: Decentralized Clinical Trial (DCT) Portal      Managed team of 19 QA resources      Developed test strategy with business and development teams      Involved in agile methodology and collaboration with scrum master and team members& sprint planning and estimation      Responsible for End to End product delivery management for the Clinical Patient Engagement      Provided support for Salesforce Lightning, Community Cloud and Salesforce automation using Selenium      Involved in End to End testing, Integration testing, Regression, In Sprint, Part 11 Regulatory testing, UAT and Performance testing      Participated in meetings, discussions, preparing status reports and working with senior managementMarch 2020   June 2020 QA Manager|Cognizant Client: UnitedHealthcare Project: Administration of Policy      Provided a flexible business platform, enhancing consumer experiences, increasing operational efficiency, and ensuring speed to market      Responsible for End to End project delivery management for the AoP program      Prepared and executed test strategy & test plans      Drove and supported the team in customer engagement to understand business stakeholder s issues      Involved in developing automation scripts for Microservices using Spring framework REST Template      Executed automation scripts and integrating with Dev Ops- Jenkins pipeline      Responsible for preparing and maintaining process related documents      Participated in meetings, discussions, preparing status reports and working with senior managementOctober 2019   February 2020 Test Architect | Cognizant Client: VerizonProject: The System of Engagements (SOE)      Requirement analysis, preparing testing scope, and test planning      Provided Technical guidance and setup of test suites using SOAPUI for REST based services      Reviewed deliverables prepared by team and ensured project standards are followed      Conducted training sessions for SOAPUI      Participated in meetings, discussions, preparing status reports and presenting them to the senior managementMarch 2019   September 2019 Test Architect |Cognizant Client: WalgreensProject: 108 Manual Refill      Worked with different application development, testing, external vendors, and legacy partners for identifying business requirements for Service virtualization      Developed test plan for Service Virtualization      Involved in developing virtual assets (mocking framework) using Cognizant SmartStub tool (SOAP,REST API, IBM MQ) and Jenkins tool for validating integration and end to end business process flows      Responsible for providing Service Virtualization solutions, reviewing virtual assets, and testing Integration and end to end use cases      Tracked progress and timelines, tracking utilization of assets      Conducted training sessions for Service Virtualization      Participated in meetings, discussions, preparing status reports and presenting them to the senior managementSeptember 2017   February 2019Test Architect|CognizantClient: CareFirst BlueCross BlueShieldProject: The Member Portal      Requirement analysis, preparing testing scope, test strategies and test planning      Provided Technical guidance and setup of test suite using Parasoft SOA Test tool for SOAP and REST based services      Provided support to virtualize the webservices using Parasoft Virtualize to avoid the application downtime due to code deployments      Involved in reviewing design documents, providing continuous improvements to Test coverage, execution, and automation to achieve product quality      Reviewed deliverables prepared by team and ensured project standards are followed      Tracked issues, risks and presenting them to project stakeholders      Worked with key stakeholders at the client end, developers, quality assurance engineers and project team for building the strong trusted relationship and providing strategic direction to the testing programMarch 2014   August 2017QA Manager|CognizantClient: Massachusetts Mutual Life InsuranceProjects: MM.com, The Data Aggregation Project      Requirement specifications analysis for system changes and proactively determine the business impact      Reviewed test cases using JIRA/Zephyr      Led the design, modification, development, implementation of functional and automated testing using Selenium Web driver, Maven, and Cucumber      Page Object Model framework developed and implemented with Selenium      Used Maven to build and run the Selenium automation framework      Provided Technical guidance and setup of test suite using Parasoft SOA Test tool for REST based services      Managed team of 3 onshore and 9 offshore testers      Developed test strategy with business and development teams      Provided technical leadership to the testing engagement      Validated extracts from admin sources, data transformation and reports      Co-ordinated with project teams and facilitate in resolving issues      Triaged and logged defects and performing root cause analysis      Participated in meetings, discussions, preparing status reports and presenting them to the senior managementDecember 2000   February 2014      Automation/Lead roles  further details available on requestAdditional Experience Details      Experience in SFDC Testing, Salesforce Admin, CRM application testing, Salesforce Lightning, Community Cloud and Health Cloud      Proven ability in designing and creating automation frameworks using Java, Selenium WebDriver, Junit, TestNG, Maven, Jenkins tools      Experience of Creating, Modifying and Maintaining new and existing Automation Framework Models (BDD, Hybrid and Data Driven Frameworks)      Experience in testing Web Services-SOA architecture, XML transactions, SOAP, HTTP, WSDL, and REST      /JSON using various tools like Parasoft SOATest, SOAP UI, Postman and Rest Assured      Expertise in Service Virtualization of SOAP, HTTP, WSDL, REST, MQ using various tools like Parasoft Virtualize, Mountebank and Cognizant Smart Stub      Excellent interpersonal skills, proven team player with an analytical bent to problem solving and delivering under high stress environment      Implements continuous improvements to current processes and procedures, innovation, mentor, coach, hiring and collaborate & manage the QA department allocations      Good analytical and communication skills and ability to work with senior management, technical leaders, quality assurance engineers, business teams and software developersEducation & CertificationsBachelor of Engineering in Electronics and Communications | ST. Peter s Engineering College / University of MadrasSalesforce Certified Administrator Certified Selenium Professional - Vskills Professional Scrum Master I - Scrum.org LOMA 280   Insurance

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